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Expert Flyer - Rewards Search Not Working?

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Old Aug 19, 2019, 4:23 pm
  #1  
Original Poster
 
Join Date: May 2016
Location: UK
Programs: British Airways Executive Club Gold, Global Entry
Posts: 363
Expert Flyer - Rewards Search Not Working?

I may have missed something, but EF's BA rewards search is no longer showing me any results, even when BA.com shows availability.

I also think the form has changed, as it no longer asks how many seats I'm looking for. Possibly this is related.

Anyone else seeing this issue?
FeedbirdNiner is offline  
Old Aug 19, 2019, 4:25 pm
  #2  
 
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
Hope it does, the alerts are very handy!

how does https://rewardflightfinder.com/ compare?
aceman is offline  
Old Aug 19, 2019, 4:29 pm
  #3  
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Join Date: May 2016
Location: UK
Programs: British Airways Executive Club Gold, Global Entry
Posts: 363
https://rewardflightfinder.com/ is working and matches ba.com.

I use EF quite a lot and like you, I find the alerts very useful.

I note it does come up with results if I include Economy Gold Elite (V) - but only those results.
FeedbirdNiner is offline  
Old Aug 19, 2019, 9:45 pm
  #4  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
Originally Posted by FeedbirdNiner
I may have missed something, but EF's BA rewards search is no longer showing me any results, even when BA.com shows availability.

I also think the form has changed, as it no longer asks how many seats I'm looking for. Possibly this is related.

Anyone else seeing this issue?
We posted this earlier today on the BA award search: British Airways award information is temporarily unavailable while we wait for our information vendor to fix an issue. Thank you for your understanding.

Next time you have a tech question about ExpertFlyer, please email us directly. In addition our main question thread is here: ExpertFlyer.com Help Desk Thread
ExpertFlyer Voice is offline  
Old Aug 20, 2019, 12:03 am
  #5  
 
Join Date: Nov 2016
Programs: BAEC Silver
Posts: 457
Originally Posted by ExpertFlyer Voice
We posted this earlier today on the BA award search: British Airways award information is temporarily unavailable while we wait for our information vendor to fix an issue. Thank you for your understanding.

Next time you have a tech question about ExpertFlyer, please email us directly. In addition our main question thread is here: ExpertFlyer.com Help Desk Thread
Thanks for posting to this forum FeedbirdNiner - I am glad you did even if ExpertFlyer Voice would prefer you to email them directly. It’s useful information to know and is directly related to BA so absolutely should be posted here in my view.
Starship73 is offline  
Old Aug 20, 2019, 12:05 am
  #6  
 
Join Date: Nov 2016
Programs: BAEC Silver
Posts: 457
Originally Posted by aceman
Hope it does, the alerts are very handy!

how does https://rewardflightfinder.com/ compare?
Rewardflightfinder is useful but is unable to alert on specific flights, unlike EF. I subscribe to both though.
FeedbirdNiner likes this.
Starship73 is offline  
Old Aug 20, 2019, 2:37 am
  #7  
Original Poster
 
Join Date: May 2016
Location: UK
Programs: British Airways Executive Club Gold, Global Entry
Posts: 363
Originally Posted by ExpertFlyer Voice
We posted this earlier today on the BA award search: British Airways award information is temporarily unavailable while we wait for our information vendor to fix an issue. Thank you for your understanding.

Next time you have a tech question about ExpertFlyer, please email us directly. In addition our main question thread is here: ExpertFlyer.com Help Desk Thread
Ok thanks - appreciate the update.
FeedbirdNiner is offline  
Old Aug 22, 2019, 2:12 pm
  #8  
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
The issue has been resolved, thank you for your patience.
Starship73 and FeedbirdNiner like this.
ExpertFlyer Voice is offline  


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