Cancelled Avios Flight
Jul 25, 2019, 11:13 pm
#1
Original Poster
Join Date: Jan 2008
Location: Aberdeen, Scotland
Programs: BA Gold, Etihad Gold, Westjet Gold, Virgin Gold, Hyatt Diamond, HHGold, CCGold, IHGPlat and Ambass
Posts: 128
Cancelled Avios Flight
Hi
Was due to fly LHR to ABZ this morning in Club Europe Avios on BA1306 but got text at 0445 that flight cancelled and flight moved to 1610!
Searched to see no flights for sale all day and ready to accept move as need to get home! However also see that has been downgraded to euro traveller at back of plane!
im going to head to LH anyway as at airport hotel to see what they can do. Any views on compensation etc
My assumption is as Avios I just have to accept and that the avios points refund club to euro traveller will refunded but thought I would check with more experienced FTers than me 😀
Many Thanks
James
Was due to fly LHR to ABZ this morning in Club Europe Avios on BA1306 but got text at 0445 that flight cancelled and flight moved to 1610!
Searched to see no flights for sale all day and ready to accept move as need to get home! However also see that has been downgraded to euro traveller at back of plane!
im going to head to LH anyway as at airport hotel to see what they can do. Any views on compensation etc
My assumption is as Avios I just have to accept and that the avios points refund club to euro traveller will refunded but thought I would check with more experienced FTers than me 😀
Many Thanks
James
Jul 25, 2019, 11:21 pm
#2
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,992
BA's schedule is in tatters this morning, after yesterday's storms. You'll be very lucky indeed to find an earlier flight, and there'll be no compensation because the delay is weather-related.
Jul 25, 2019, 11:28 pm
#4
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,578
Wouldn't be sure about the weather related: The bad weather has been over for a while now, and while the schedule chaos is no doubt a consequence of the weather, we are entering the space where BA's operational processes are what decides the speed of recovery.
Jul 26, 2019, 1:35 am
#5
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
If this had been limited to a small number of flights then I would agree. But it wasn’t. Let’s not play the compensation card when frankly it isn’t going to wash today.
Jul 26, 2019, 1:43 am
#6
Original Poster
Join Date: Jan 2008
Location: Aberdeen, Scotland
Programs: BA Gold, Etihad Gold, Westjet Gold, Virgin Gold, Hyatt Diamond, HHGold, CCGold, IHGPlat and Ambass
Posts: 128
Many thanks all
I wasn’t trying to find fault, just unclear of implications of being moved out of club to euro under avios circumstances.
And I aware of previous nights weather related chaos from the before when posted and therefore happy to have a flight back!
So under circumstances all good
cheers
I wasn’t trying to find fault, just unclear of implications of being moved out of club to euro under avios circumstances.
And I aware of previous nights weather related chaos from the before when posted and therefore happy to have a flight back!
So under circumstances all good
cheers
Jul 26, 2019, 1:44 am
#7
Join Date: Jul 2018
Posts: 1,281
There is still the 75% refund of avios and fees that you'll be entitled to. Whether there are "Exceptional circumstances" does not matter when it comes to the 75% refund.
Jul 26, 2019, 2:20 am
#9
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
as noted there aren't any J seats unless the OP takes the last northbound flight - and those may well have gone too by now! If the OP takes the earlier flight to get home rather than wait is that an involuntary downgrade?
Jul 26, 2019, 2:31 am
#10
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
261 regs state 30% for a flight of this distance, not 75% for a downgrade. OP is probably better off simply claiming the difference.
Jul 26, 2019, 2:37 am
#12
Join Date: Jul 2018
Posts: 1,281
2. If an operating air carrier places a passenger in a class lower than that for which the ticket was purchased, it shall within seven days, by the means provided for in Article 7(3), reimburse...
Jul 26, 2019, 3:17 am
#14
Join Date: Dec 2009
Posts: 858
When the difference between Domestic Club and Economy is just an empty seat (and a drink/sandwich!), should BA not have moved the curtain forward to make sure they have no more Club seats for sale and opened up the maximum number of "any seat will do, I want to get home" opportunities?
They could then even charge Club prices for any walk-on fares!
They could then even charge Club prices for any walk-on fares!