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[Updated] 2018 data breach : BA fined £20 million

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[Updated] 2018 data breach : BA fined £20 million

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Old Jan 2, 2021, 6:04 pm
  #301  
 
Join Date: Nov 2015
Programs: CAMRA GGL (Gold Card Holder/Lifetime membership)
Posts: 727
If BA are skint they could just offer us all GGL for life instead. Id accept that 😂
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Old Jan 3, 2021, 10:02 am
  #302  
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Originally Posted by Agent69
I'm always suspicious of this type of approach.

If you haven't suffered a financial loss, how will you prove your entitlement?
Just think about how having had compromised your name, date of birth and address could pop up to compromise you for many years in the future. That's far worse than a credit card which you can cancel and replace. I have lived where I do for 30+ years and I don't plan to move for another five, any time between now and then I'm vulnerable because of BA's incompetence.
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Old Jan 3, 2021, 12:57 pm
  #303  
 
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Originally Posted by lhrpete
Just think about how having had compromised your name, date of birth and address could pop up to compromise you for many years in the future. That's far worse than a credit card which you can cancel and replace. I have lived where I do for 30+ years and I don't plan to move for another five, any time between now and then I'm vulnerable because of BA's incompetence.
And you could get run over by a bus when you next cross the road, but that's probably not going to happen either.
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Old Jan 3, 2021, 10:58 pm
  #304  
 
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Originally Posted by Agent69
And you could get run over by a bus when you next cross the road, but that's probably not going to happen either.
I don't really understand that analogy, it materially misunderstands the risk. The chance of being hit by a bus is very small, I can't find published figures for people hit by a bus, but overall the number of people involved in all road traffic accidents in 2018 was 160,597 with the range from being killed to being slightly injured.

26% were pedestrians, so that takes the figure to 41,755

There are 32,000 buses in the UK according to Stagecoach. Compared to 40,000,000 cars, now buses are used far more than cars so lets assume by factor of 10, as a percentage of journeys that makes bus journeys 0.8% if all journeys. If we assume the same ratio between cars and buses of accidents this brings a estimate of 334 people being hit by a bus.

Now in 2018 there were a reported 189,108 cases of identity fraud and it is rising rapidly. These are reported cases and the true figure is almost certainly far higher, given that it is under reported and many cases go undetected.
Identity fraud is a growing problem and virtually risk free, the police are simply not interested and will just tell you to report to action fraud and forget about it. Seriously I have no idea why people commit other crimes. The results though can be devastating on the individual targeted. From refused credit, to having bailiffs turn up at your door, and it is often vulnerable people worst affected. It takes months to sort out and prove that you never took out the credit or committed fraud. Worse people have been duped into sending their house deposits to fraudsters, money they have spent years scrimping and saving for, irrecoverably lost.

So while I am delighted you have never been targeted, I would not dismiss quite so lightly.

Sources
https://assets.publishing.service.go...eport-2018.pdf
https://m.stagecoachgroup.com/~/medi...ry-faqs-v2.pdf
https://www.carmagazine.co.uk/car-ne...ere-in-the-uk/
https://www.cifas.org.uk/newsroom/id...d-up-one-third
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Old Jan 4, 2021, 2:39 am
  #305  
 
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Originally Posted by Worcester
I don't really understand that analogy, it materially misunderstands the risk. The chance of being hit by a bus is very small, I can't find published figures for people hit by a bus, but overall the number of people involved in all road traffic accidents in 2018 was 160,597 with the range from being killed to being slightly injured.

26% were pedestrians, so that takes the figure to 41,755

There are 32,000 buses in the UK according to Stagecoach. Compared to 40,000,000 cars, now buses are used far more than cars so lets assume by factor of 10, as a percentage of journeys that makes bus journeys 0.8% if all journeys. If we assume the same ratio between cars and buses of accidents this brings a estimate of 334 people being hit by a bus.

Now in 2018 there were a reported 189,108 cases of identity fraud and it is rising rapidly. These are reported cases and the true figure is almost certainly far higher, given that it is under reported and many cases go undetected.
Identity fraud is a growing problem and virtually risk free, the police are simply not interested and will just tell you to report to action fraud and forget about it. Seriously I have no idea why people commit other crimes. The results though can be devastating on the individual targeted. From refused credit, to having bailiffs turn up at your door, and it is often vulnerable people worst affected. It takes months to sort out and prove that you never took out the credit or committed fraud. Worse people have been duped into sending their house deposits to fraudsters, money they have spent years scrimping and saving for, irrecoverably lost.

So while I am delighted you have never been targeted, I would not dismiss quite so lightly.

Sources
https://assets.publishing.service.go...eport-2018.pdf
https://m.stagecoachgroup.com/~/medi...ry-faqs-v2.pdf
https://www.carmagazine.co.uk/car-ne...ere-in-the-uk/
https://www.cifas.org.uk/newsroom/id...d-up-one-third
The problem with your response is that the overwhelming majority of the 189,108 cases of identity fraud in 2018 had nothing to do with data breaches at major companies.


1) Identity fraud has reached dizzying heights and according to fraud prevention group Cifas, there were more than 189,000 cases in the UK in 2018.

2) Cifas also found that 65% of identity theft victims had a social media or online presence. Criminals simply scanned the web for readily available information like name, date of birth, email and telephone number – making this the number one method of obtaining personal details.

3) Fraudsters also rely heavily on phishing scams to get hold of personal details. Around 35% of identity theft can be traced back to this particular type of cybercrime.

I am part of the BA data breach and also a similar situation at Talktalk. I'm not going to let it ruin my life.

https://www.fool.co.uk/mywallethero/...ics-in-the-uk/
https://www.independent.co.uk/news/b...-a8963486.html
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Old Jan 4, 2021, 3:34 am
  #306  
 
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Originally Posted by Agent69
The problem with your response is that the overwhelming majority of the 189,108 cases of identity fraud in 2018 had nothing to do with data breaches at major companies.


1) Identity fraud has reached dizzying heights and according to fraud prevention group Cifas, there were more than 189,000 cases in the UK in 2018.

2) Cifas also found that 65% of identity theft victims had a social media or online presence. Criminals simply scanned the web for readily available information like name, date of birth, email and telephone number – making this the number one method of obtaining personal details.

3) Fraudsters also rely heavily on phishing scams to get hold of personal details. Around 35% of identity theft can be traced back to this particular type of cybercrime.

I am part of the BA data breach and also a similar situation at Talktalk. I'm not going to let it ruin my life.

https://www.fool.co.uk/mywallethero/...ics-in-the-uk/
https://www.independent.co.uk/news/b...-a8963486.html

Fair point and I am delighted to hear that you won't let it ruin your life and agree that is totally the right attitude. I would venture to guess that more people are victim to these data hacks than are run down by buses (or in fact any wheel transport)
Companies do have a duty of care, I am not sure what is controversial about a company having to obey the law?
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Old Jan 4, 2021, 3:42 am
  #307  
 
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With the number of credit agencies allowing free credit reports, surely it's pretty elementary to be able to keep an eye out for nefarious credit applications? I'm frankly sick of the number of ambulance chasing ads I'm getting from companies advertising money for nothing.
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Old Jan 9, 2021, 4:54 am
  #308  
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Originally Posted by Agent69
And you could get run over by a bus when you next cross the road, but that's probably not going to happen either.
That of course is true but completely irrelevant to the BA data breach for which they were responsible and judged to be so by the information commissioner.
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Old Jan 9, 2021, 7:03 am
  #309  
 
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Originally Posted by lhrpete
That of course is true but completely irrelevant to the BA data breach for which they were responsible and judged to be so by the information commissioner.
If you bothered to read my original post you would note that it was in regard to the consequences of the breach, not the breach itself. The fact remains that the liklehood of you suffering loss or distress from the breach is remote.
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Old Jan 9, 2021, 2:42 pm
  #310  
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Originally Posted by Agent69
The fact remains that the liklehood of you suffering loss or distress from the breach is remote.
It's not really for you to state that and in my view you are mistaken. It's of no use whatever to state that it's remote when several years down the line you are scammed.

Then there are those in this forum who will always defend BA no matter how ridiculous they sound.
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Old Jan 10, 2021, 11:25 am
  #311  
 
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Originally Posted by lhrpete
It's not really for you to state that and in my view you are mistaken. It's of no use whatever to state that it's remote when several years down the line you are scammed.

Then there are those in this forum who will always defend BA no matter how ridiculous they sound.
A somewhat predictable response. If you can't challenge the message then bad mouth the messenger.

PS: I have never defended BA in respect of the breach, all I have suggested is that the effects of the breach are probably far less than the hype being whipped up in certain quarters.
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Old Aug 19, 2021, 5:32 pm
  #312  
 
Join Date: Jan 2012
Location: Northumberland
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Two years on

Originally Posted by abitwild
Exactly. I was hit with reward bookings and revenue bookings. And nearly everything was given out on a plate. I don't mind my credit card data being out there because it is fixable. I don't mind my address, email etc. being out there because not much damage can be done without credit card information and date of birth. But I do mind everything being given out in one go. And I do mind arrogance. And that's why BA hasn't seen a penny from me since last September, except in fees for reward bookings as I burn down my Avios balance.

Moving everything to Star instead of OW is not without its drawbacks - especially at non-Star hubs. But I really am happy I shifted over to Star instead of OW. And as 90% or so of my segments were BA, it's basically Lufty, Swiss and LOT getting my money now instead of BA.

Also: the LOT gold lounge in Warsaw on a quiet day is just as good as, if not better than the Cathay F lounge in T3 was prior to refurbishment. Superb food. The revamped Lufty lounges hold their own food wise too. T2 Air Canada lounge betters T5 GF [as long as you don't mind the walk] for breakfast. Swiss lounges are not as good as you might expect them to be. And at non-Star hubs if you are Star Gold and flying economy, fast-track is not guaranteed. [Or lounge access either if you are flying SAS]. Basically: there are more quirks with Star than with OW. But on balance, for me anyway, moving to Star betters the 90% or so of segments I took with BA as OWE. And if Lufty, Swiss, or LOT give away all my information in one go I'll stop using them too.
In hindsight, I ended up being category 1 with the data breach claim. I'd been BA Gold for 10+ years. I did shift most business to Star at the time and it did work out well prior to Covid. And has done since. I was being pragmatic then and am now. Since then, Newcastle losing its BA lounge, unfortunately, is not great. And that's because I know just how amazing the Aspire lounge at NCL is in comparison to ye olde BA lounge.

At least airlines at NCL are now on a level playing field - lounge wise. :-)

Take your pick.

Maybe the new lounge will be built sooner rather than later. But will BA pay for it?!
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