Overhead lockers and cabin class
Jun 17, 2019, 6:07 am
#16
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,112
Other BA staff have no problems with asking people to take small items, so clearly people can be asked to move things.
BA could, and should, make sure all its staff are confident to tell customers to arrange customer bags according to policy and necessity.
AA are ahead in this, they take no prisoners. Easyjet staff are a slightly more gentle about it but it's still going to end up as they say.
Jun 17, 2019, 6:14 am
#17
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,986
I thought that the gate team were now given targets on flights tagged as "full" - I've certainly been on several SH flights in the last couple of months where the LHR staff have announced that they haven't yet had enough bags voluntarily gate checked and that if they don't get enough they will take bags off people in economy (which I took to be a reference to the last boarding group).
Jun 17, 2019, 6:26 am
#18
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,274
I might be in a minority here ..............Whilst I have never used a CE locker when traveling Y, unless the lockers are clearly labelled as being for CE only, I can see no reason for Y slf being refused usage of the CE lockers.
Jun 17, 2019, 7:28 am
#20
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,563
AA does this for both F and Maine Cabin Extra on standard domestic narrow bodies. Bags routinely moved out and if there is a complaint, it is easily dealt with by pointing to the sign which is in bold black. AA also takes larger carry-ons at the top of the jetway for smaller aircraft, thus avoiding onboard problems altogether. Those are returned in the jetway on arrival.
