Technical Issue at Manchester - BA Delays In/Out
#1
Original Poster
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
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Technical Issue at Manchester - BA Delays In/Out
I'm waiting for BA1402 from Heathrow to Manchester. Suggesting a possible 3 hour delay due landing restrictions at Manchester. Also impacting BA1407 on the return leg.
Of course this is my first B2B at Manchester!
Anyone gave any additional info? Please post here.
Of course this is my first B2B at Manchester!
Anyone gave any additional info? Please post here.
#5
#6
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they could do and it wouldn’t be hard for such a short sector. Problem is MAN is now backed up with arrivals and departures.
#7
Original Poster
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
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Thanks for info provided so far. Really helpful.
This is the end of a HEL TP run. I've now offloaded myself from both flights so will reorganize them at another time.
Hope Manchester gets the problem sorted soon for everyone else on the flight.
This is the end of a HEL TP run. I've now offloaded myself from both flights so will reorganize them at another time.
Hope Manchester gets the problem sorted soon for everyone else on the flight.
#9
Join Date: Nov 2008
Location: South Yorkshire, UK
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My flight MAN-MUC-BRE was delayed so I missed the MUC connection before I even took off. It was a gigantic clusterfudge with every airline service desk 100’s of people deep. I rebooked for tomorrow morning and booked my own hotel.
#10
Join Date: Jan 2013
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Apologies if you know CIHY, but this is how slot delays are shown on OpsDashboard/FICO. It can show as an on time (or delayed due to other reasons) departure but then with an arrival delay of xx minutes that is significantly greater, due to the ATC restriction. Once an aircraft is airborne the figures usually match up.
Last edited by Boeing77W; May 20, 2019 at 9:57 am Reason: Spelling
#11
Join Date: Nov 2008
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Anyone know if this qualifies for EU261? It’s a technical fault, but not with a plane and beyond the airlines’ control.
#12
Ambassador, British Airways; FlyerTalk Posting Legend
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Q5: Are there circumstances where the airline can refuse compensation?
A5: Yes: these are referred to in the Regulation as “extraordinary circumstances”. There is no definitive list of extraordinary circumstances. Broadly speaking, extraordinary circumstances are events that are outside the airline’s control and the concept also implies a departure from what can be expected in the normal course of operation.
As a rough rule of thumb, events such as weather delays, ATC delays, cancellations due to strikes or to political instability (war, terrorism threats, etc...),are usually regarded as constituting extraordinary circumstances. Even then, however, each case must be looked at on its merits to ascertain the “extraordinary” character of the event.
Q6: do delays and cancellations due to mechanical problems with the aircraft constitute “extraordinary circumstances”?
A6: the same principle applies for technical problems as for other extraordinary circumstances: ‘ordinary’ technical problems that occur in the normal course of business are not regarded as extraordinary circumstances. On the other hand, a delay that would result, for instance, of damage to the aircraft due to sabotage or terrorism, or a request by Boeing or Airbus to review certain mechanisms on all aircrafts of a particular model following the discovery of a hidden defect would constitute an ‘extraordinary circumstance”.
In practice, therefore, most mechanical problems are unlikely to constitute extraordinary circumstances.
A5: Yes: these are referred to in the Regulation as “extraordinary circumstances”. There is no definitive list of extraordinary circumstances. Broadly speaking, extraordinary circumstances are events that are outside the airline’s control and the concept also implies a departure from what can be expected in the normal course of operation.
As a rough rule of thumb, events such as weather delays, ATC delays, cancellations due to strikes or to political instability (war, terrorism threats, etc...),are usually regarded as constituting extraordinary circumstances. Even then, however, each case must be looked at on its merits to ascertain the “extraordinary” character of the event.
Q6: do delays and cancellations due to mechanical problems with the aircraft constitute “extraordinary circumstances”?
A6: the same principle applies for technical problems as for other extraordinary circumstances: ‘ordinary’ technical problems that occur in the normal course of business are not regarded as extraordinary circumstances. On the other hand, a delay that would result, for instance, of damage to the aircraft due to sabotage or terrorism, or a request by Boeing or Airbus to review certain mechanisms on all aircrafts of a particular model following the discovery of a hidden defect would constitute an ‘extraordinary circumstance”.
In practice, therefore, most mechanical problems are unlikely to constitute extraordinary circumstances.
#13
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Apolgies if you know CIHY, but this is how slot delays are shown on OpsDashboard/FICO. It can show as an on time (or delayed due to other reasons) departure but then with an arrival delay of xx minutes that is significantly greater, due to the ATC restriction. Once an aircraft is airborne the figures usually match up.
#14
Join Date: Nov 2008
Location: South Yorkshire, UK
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I'd be very surprised if BA coughed up too, but mainly because I was flying LH. Don't really know why my posts were added to a BA forum. Thanks for the quotes from the regulations though - pretty much what I was expecting.
#15
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Surely the airlines have a way to turn on MAN to get compensation back too! Not airline related, but even when people tried to take remains of a WWI shell on the Eurostar (it used to be almost monthly), they still ended up paying compensation. Less than EU261, but still.