UD Seat Map discrepancy - BA/EF
#1
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 818
UD Seat Map discrepancy - BA/EF
Flying on the BA116 in J on 22/5, and aiming to sit on the UD if possible.
The BA site only shows 64B available to book:
ExpertFlyer shows much better availability on the UD. It doesn't seem that the seats showing as available on EF but not on BA.com are blocked given that EF normally makes clear that a seat has been blocked (i.e. 64A).
Anyone encountered this before or have any thoughts? I've looked at other flights I've got booked on EF and haven't seen the issue - the only seats unavailable on those are because they are either booked or blocked.
The BA site only shows 64B available to book:
ExpertFlyer shows much better availability on the UD. It doesn't seem that the seats showing as available on EF but not on BA.com are blocked given that EF normally makes clear that a seat has been blocked (i.e. 64A).
Anyone encountered this before or have any thoughts? I've looked at other flights I've got booked on EF and haven't seen the issue - the only seats unavailable on those are because they are either booked or blocked.
#3
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,273
I just tried a dummy booking for that flight and the seat selection options matched those presented by Expert Flyer. See screenshot below.
I suggest you call BA. They should be able to select the seat you want from the available list (apart from 64A at the moment).
EDIT: Beaten to it and I agree that it's probably a status problem for the OP.
I suggest you call BA. They should be able to select the seat you want from the available list (apart from 64A at the moment).
EDIT: Beaten to it and I agree that it's probably a status problem for the OP.
#4
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,367
As the OP's picture shows them being asked to pay £88 for a seat in Row 64 there is obviously no free-seat granting status associated with the booking, so unless they have status which isn't attached, phoning BA isn't going to achieve anything.
#5
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,273
Indeed. Having read your post I added an extra bit to mine agreeing with you.
#7
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,367
#9
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 818
Thanks - alas a few years since that was the case, but starting to collect the TPs again so hopefully will have status before too long!
#10
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,936
OP, somewhere within your account management on EF you can tell it what BA status you hold so that it can present you a seat map which is appropriate to you.
It's possible that EF either thinks you're Sliver or above if you populated it some time ago, or maybe it shows top-status seatmaps by default?? Either way, if you're not Gold, the EF seatmaps will always show a discrepancy with what you see on ba.com
It's possible that EF either thinks you're Sliver or above if you populated it some time ago, or maybe it shows top-status seatmaps by default?? Either way, if you're not Gold, the EF seatmaps will always show a discrepancy with what you see on ba.com
#11
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,273
It's in the Preferences part of the My Account tab. There's a place to add your BAEC number but if the OP doesn't have status associated with that number then I'm still not sure why it's presenting that information. Perhaps the OP has a different BAEC number in there which has status but is not the one used by the OP on the BA site when the booking was made?
#12
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,168
I agree with someone above - 64B is the weakest seat on the Upper Deck: on the aisle, and maximum foot traffic and light disturbance with the loo and galley both just behind your right shoulder...
Honestly, I would pick one of the available window seats on the Lower Deck (per ExpertFlyer) over taking 64B. Especially if 64B is going to cost £88. And especially on a JFK-LHR flight if it's (most likely) an overnight one - you will really want to just sleep on that short hop, so the noise and galley disturbance in 64B will be at maximum annoyance...doubt you'll get more than 2-3 hours of peace from the galley between the evening and breakfast meal services (noting that on this short flight you may well want to skip either or both of those yourself...much better on the JFK night flights to take advantage of the full Club World dining on the ground and then rest on the plane).
I wouldn't pay for 64B if I were you.
Honestly, I would pick one of the available window seats on the Lower Deck (per ExpertFlyer) over taking 64B. Especially if 64B is going to cost £88. And especially on a JFK-LHR flight if it's (most likely) an overnight one - you will really want to just sleep on that short hop, so the noise and galley disturbance in 64B will be at maximum annoyance...doubt you'll get more than 2-3 hours of peace from the galley between the evening and breakfast meal services (noting that on this short flight you may well want to skip either or both of those yourself...much better on the JFK night flights to take advantage of the full Club World dining on the ground and then rest on the plane).
I wouldn't pay for 64B if I were you.
Last edited by ratypus; Apr 25, 2019 at 9:51 am Reason: wrong seat!
#14
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 818
It's in the Preferences part of the My Account tab. There's a place to add your BAEC number but if the OP doesn't have status associated with that number then I'm still not sure why it's presenting that information. Perhaps the OP has a different BAEC number in there which has status but is not the one used by the OP on the BA site when the booking was made?
#15
Original Poster
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 818
I agree with someone above - 64B is the weakest seat on the Upper Deck: on the aisle, and maximum foot traffic and light disturbance with the loo and galley both just behind your right shoulder...
Honestly, I would pick one of the available window seats on the Lower Deck (per ExpertFlyer) over taking 64B. Especially if 64B is going to cost £88. And especially on a JFK-LHR flight if it's (most likely) an overnight one - you will really want to just sleep on that short hop, so the noise and galley disturbance in 64B will be at maximum annoyance...doubt you'll get more than 2-3 hours of peace from the galley between the evening and breakfast meal services (noting that on this short flight you may well want to skip either or both of those yourself...much better on the JFK night flights to take advantage of the full Club World dining on the ground and then rest on the plane).
I wouldn't pay for 64B if I were you.
Honestly, I would pick one of the available window seats on the Lower Deck (per ExpertFlyer) over taking 64B. Especially if 64B is going to cost £88. And especially on a JFK-LHR flight if it's (most likely) an overnight one - you will really want to just sleep on that short hop, so the noise and galley disturbance in 64B will be at maximum annoyance...doubt you'll get more than 2-3 hours of peace from the galley between the evening and breakfast meal services (noting that on this short flight you may well want to skip either or both of those yourself...much better on the JFK night flights to take advantage of the full Club World dining on the ground and then rest on the plane).
I wouldn't pay for 64B if I were you.