Vote for the worst and best lounge

Reply

Old Mar 14, 19, 12:15 pm
  #1  
Original Poster
 
Join Date: May 2007
Location: London, Prague, Dubai
Programs: BA Gold, * Alliance Gold, Emirates Gold AMEX Plat'm, SPG Plat'm, Marriott Plat'm, Hilton Diamond
Posts: 1,092
Vote for the worst and best lounge

Sorry, bored, fed up, etc. Mostly annoyed tonight

Worst - Milan Linate. Sitting in it at the moment. No food, no glasses, truly unclean and untidy. Bar is shrinking without being replenished. Staff .... hmmm

Best - Oddly Newcastle at the moment. Great time last week, clean, tidy, friendly staff, chatty, had champers brought to me without asking. A pleasure to be in

Lounges donít have to be new, donít have to have the latest furniture , huge range of food or drink. They are places youíd like to spend some time in and feel comfortable

ComputerCommuter is offline  
Reply With Quote
Old Mar 14, 19, 12:24 pm
  #2  
 
Join Date: Oct 2017
Programs: BAEC Gold; Hilton Gold, IHG Spire, Marriott Platinum, Wyndham Diamond
Posts: 276
Worse: Faro, hands down the worst lounge I've ever seen, although I a aware my sample size is much smaller than lots of posters here.

Best: I know it's no CX lounge, but I've always been impressed with the BHD one. The direct boarding from the lounge is hard to beat. And the staff is always great.
sentosa and aidy like this.
Mordac is offline  
Reply With Quote
Old Mar 14, 19, 12:30 pm
  #3  
 
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Gold
Posts: 1,472
I'd definitely agree with NCL as being one of the best, but I am a little biased

In terms of the worst, I don't think I have ever been in a truly bad lounge.
Geordie405 is offline  
Reply With Quote
Old Mar 14, 19, 12:40 pm
  #4  
 
Join Date: Oct 2018
Programs: BAEC Silver, IHG Gold
Posts: 60
My sample size is definitely small, but I remember being particularly impressed by the brand-new AA Flagship lounge at MIA. I only got a fleeting moment to spend in it, but the decor was beautiful, the food selection was gorgeous, and the self service bar brilliant. Their salty chocolate chip cookies were very curious. There were a lot of people, but because of the size (also in terms of ceiling height, an often overlooked component), it didn't feel crowded.

Worst lounge (so far!) has been BA Club lounge in LHR T3. Packed like a doctor's waiting room, small, noisy and bit tattered. Corridor leading there looked like we were about to use a staff exit to visit a basement storage area. Not impressed with the food selection. We sat down for a single Baileys before making our escape back to the Qantas lounge for their scones and gin!
groenroos is online now  
Reply With Quote
Old Mar 14, 19, 12:59 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: OneSky Alliance Elite+ with Zirconium and oak leaf cluster, Braniff Unobtainium
Posts: 16,612
Best: A tie between LH F Terminal FRA and CX Pier F. I really like the decor, the drinks, the sit down restaurants, the bathrooms, the private areas for snoozing or watching flights.

Worst: BA lounge in SEA. Stayed there waiting for a BR flight close to midnight one late December night. It just looked tired and shabby, holes in upholstery, like it hadn't been getting attention, just wear and tear for a decade+. I got a drink which was fine, but food on offer was just cup of noodles, biscuits or fruit. I'd agree with Geordie405 that it wasn't terrible; it just wasn't very good, even compared to lounges I've been in out of the way like TG's lounge at CNX or DL's lounge in FRA (which is moved/gone now, but it was a nice lounge in FRA T2 to wait for a flight).
eponymous_coward is offline  
Reply With Quote
Old Mar 14, 19, 1:01 pm
  #6  
 
Join Date: Jun 2008
Posts: 1,351
Major disappointment was Nice. Best is BOS, CX at HKG J second.
richardwft is offline  
Reply With Quote
Old Mar 14, 19, 1:05 pm
  #7  
 
Join Date: May 2014
Location: Newcastle/London & Worldwide
Programs: BAEC Gold, Virgin Flying Club Silver
Posts: 486
Best for me is still the LHR Virgin Clubhouse (but within OneWorld I would say HKG Pier F)

Worst within BA network - Nice
Worst ever: the Club America lounge pier F MIA that Virgin used before they moved to Delta terminal last year - truly a depressing end to any holiday in Miami.
Chris9642 is offline  
Reply With Quote
Old Mar 14, 19, 1:15 pm
  #8  
BOH
 
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 6,858
Best for me in recent years is the ZRH one at the E gates. Light, airy, lovely hot food and a great view over the airfield.
Second best is AMS (which is often criticised on here) for mostly the same reasons as ZRH except no hot food. But then I don't go to a lounge expecting a hot meal.

I agree on the one at LIN being awful but for me the worse by a loooong way is the one at GOA. No natural light at all, is pre-security and also there is never any food at all except packets of crisps and a biscuit. Nothing else. Ever. Oh and the coffee machine is often broken or simply out of coffee.
BOH is offline  
Reply With Quote
Old Mar 14, 19, 1:21 pm
  #9  
2019 FlyerTalk Awards
 
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/CCR, HH Diamond, BW Diamond, Blue Peter Badge Holder
Posts: 2,394
Worst Centrair Airline Lounge in NGO by far.

Best has actually been (but not on the latest visit) the number 1 lounge at MAN, I was sporting Man Flu and without saying anything, the lounge greater has the bar make me a sugary hot lemon- just what I needed when I felt so terrible.
navylad is offline  
Reply With Quote
Old Mar 14, 19, 1:23 pm
  #10  
 
Join Date: Aug 2013
Posts: 40
As someone who gets to use lounges very infrequently....

Newcastle has to be my favourite, not just because its my closest (which it may not be thinking about it). Staff seem really friendly, lounge never seems busy even when really early and actually go out the way to help you (like trying to get me on an earlier flight without asking).

Worst, dont think I could say as I havent tried enough BA lounges and maybe the novelty hasnt worn off quite yet.

What I havent found is any rude unhelpful staff. Even at Galleries North at Heathrow I found the lounge reception really friendly even letting me know we would be boarding via a bus so didnt have too long.
Paul Banks is offline  
Reply With Quote
Old Mar 14, 19, 1:26 pm
  #11  
2019 FlyerTalk Awards
 
Join Date: Oct 2015
Posts: 687
Thankfully the two worst BA lounges are no longer relevant, namely Almaty and Catania. The first lounge in Bermuda is poor and gets my vote today.
Rubecula is online now  
Reply With Quote
Old Mar 14, 19, 1:29 pm
  #12  
 
Join Date: Apr 2016
Location: York
Programs: BAEC, HHonors
Posts: 115
I Don't have the widest experience but from the ones I have been in:-
Best- Virgin LHR clubhouse
Worst - Bangkok Airlines - Luang Prabang (admittedly, free for all passengers and better than the terminal (This was before the new terminal opened five or so years ago) Bangkok airlines are fantastic however so I wont knock them for the free lounge.
LBA_flyer is online now  
Reply With Quote
Old Mar 14, 19, 1:30 pm
  #13  
 
Join Date: May 2014
Location: Newcastle/London & Worldwide
Programs: BAEC Gold, Virgin Flying Club Silver
Posts: 486
Originally Posted by BOH View Post
Best for me in recent years is the ZRH one at the E gates. Light, airy, lovely hot food and a great view over the airfield.
Second best is AMS (which is often criticised on here) for mostly the same reasons as ZRH except no hot food. But then I don't go to a lounge expecting a hot meal.

I agree on the one at LIN being awful but for me the worse by a loooong way is the one at GOA. No natural light at all, is pre-security and also there is never any food at all except packets of crisps and a biscuit. Nothing else. Ever. Oh and the coffee machine is often broken or simply out of coffee.
Oh yes I do love that Zurich lounge - amazing terrace. So tough to choose the best
BOH likes this.
Chris9642 is offline  
Reply With Quote
Old Mar 14, 19, 1:52 pm
  #14  
 
Join Date: Oct 2017
Location: Surrey
Programs: BAEC - Silver
Posts: 366
Worst - Verona. Even worse than Nice. Literally beer, coke and crisps. Also landside.

Best longhaul - CX Wing in HK.

Best shorthaul - itís hard to choose. I liked Helsinki before the refurb. Now, possibly Brussels with the nice food and free Leffe and Hoegaarden?
TheFlyingCyclist is offline  
Reply With Quote
Old Mar 14, 19, 1:53 pm
  #15  
2019 FlyerTalk Awards
 
Join Date: Aug 2008
Posts: 2,807
Originally Posted by Rubecula View Post
Thankfully the two worst BA lounges are no longer relevant, namely Almaty and Catania. The first lounge in Bermuda is poor and gets my vote today.
I must defend the Almaty lounge; it was neither BA or OW and you did get a voucher for a free cup of coffee and a KitKat! What more can the international traveller want for?
Greenpen is offline  
Reply With Quote

Thread Tools
Search this Thread