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Why can't we book open-jaw redemptions online?

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Why can't we book open-jaw redemptions online?

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Old Dec 22, 2018, 7:07 am
  #1  
Original Poster
 
Join Date: Jul 2016
Posts: 111
Why can't we book open-jaw redemptions online?

I am a software developer, and I know how easy it would be to implement this technically.

So why can we not book open-jaw reward flights online? It's such a hassle having to call the phoneline.
goldwannabe is offline  
Old Dec 22, 2018, 7:09 am
  #2  
 
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
How much do you know about BA's IT systems?
BA6501, mikeyfly, AAtticus and 1 others like this.
CloudGazer is offline  
Old Dec 22, 2018, 8:36 am
  #3  
 
Join Date: Dec 2013
Programs: QRPC Platinum, KFEG
Posts: 999
As a software developer you should know that there's usually a business case to support, it's never IT for the sake of IT.
I'm guessing due to technical debt and the lack of a real business case for this this has not been developed.
armouredant likes this.
AAtticus is offline  


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