API Email - but all completed?
Dec 13, 2018, 10:29 pm
#1
Original Poster
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
API Email - but all completed?
So I received an email from BA and it has a "warning" saying that Passport Contact Details required and this info must be completed at least 72 hours before departure. When I click the link it takes me to the reservation and then on the "scrolling" items also says "Compulsory Passenger Information is Urgently Required" However when I click on that it takes me to where one enters (and I have entered) all the API info and it says "Information Completed". So is this just some sort of website error/issue?
Thanks!
Thanks!
Dec 14, 2018, 12:56 am
#2
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,917
So I received an email from BA and it has a "warning" saying that Passport Contact Details required and this info must be completed at least 72 hours before departure. When I click the link it takes me to the reservation and then on the "scrolling" items also says "Compulsory Passenger Information is Urgently Required" However when I click on that it takes me to where one enters (and I have entered) all the API info and it says "Information Completed". So is this just some sort of website error/issue?
Thanks!
Thanks!
Solution : went back into MMB onoine, deleted and re-entered the exact same API info, saved it, and it was then accepted and could OLCI.
Might be worth trying.
Dec 14, 2018, 2:18 am
#3
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 304
I had the same thing back in the summer before flying to BOS. I called up BAEC who said all info was there, and it was indeed a website error. I then couldn't check in and got SSSS, but those things may not be linked.