Can (and will) BA stop you flying?
Dec 12, 2018, 4:05 pm
#46
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
Not sure for BA but Delta will deny you boarding if you don't bring the card. If I were you I'd call the bank and ask them to extend the expiration date of the card you have on you. It can be done at least Bank of America has done it for me in the past.
Delta flags my JFK to SDQ flights for credit card verification all the time hence why I have experience with them denying boarding to people. I have witnessed it.
Delta flags my JFK to SDQ flights for credit card verification all the time hence why I have experience with them denying boarding to people. I have witnessed it.
Dec 12, 2018, 4:42 pm
#48
Join Date: Dec 2012
Posts: 1,677
I booked a ticket many months in advance. In the meantime, my card expired and I got a new one delivered. I cut up and threw away the old one so didn't bring it on the trip with me. When I got to the airport, at check in they took me to one of the side counters (like customer service) and the agent spent 10-15mins on a phone with someone and finally let me travel - in pauses, the agent said that there should be no issues. But i never got any clarity as to what exactly they were looking for.
Dec 12, 2018, 6:29 pm
#49
Join Date: Jan 2011
Location: Beijing
Programs: SK EBG, BAEC Gold
Posts: 932
Actually I can relate 95% to the OP - whenever my UK credit card expires a new one is sent to the registered address of a close friend in the UK, who in return for supply of pickled bird's eye chilies sends me a scan/picture of the card and cover letter. In my case though the credit card number has always remained the same every time after renewal (only changed once when the card was cancelled due to fraudulent use).
I did once fly on a ticket booked using the new card, and just showed the old one at check-in (I didn't even mention not having the new card- but was prepared to explain it was in the UK and show a picture of the card and cover letter). The agent scanned the card and the computer said "yes" so we were all good.
In the OP's case though they booked using the new card (I think) - and the card number is only 95% the same to the old card (or at least 93.75% the same if just one digit out of 16 has changed ...). Not sure how that is going to play out. Can you ask the credit card company to send you a document stating that card with number XXXX XXXX XXXX XXXX was replaced with a new card YYYY YYYY YYYY YYYY? A similar thing is requested by some airlines (RJ, I am looking at you ...) if you book with a card and this is replaced/renewed before the journey starts.
Last edited by GinFizz; Dec 12, 2018 at 6:38 pm
Dec 12, 2018, 7:15 pm
#50
Join Date: Mar 2012
Location: DEN
Programs: UA GS, Marriott Gold
Posts: 174
I've seen this happen on JetStar Asia at MNL. I believe fraud is one issue, but in my opinion it is also a security measure. If you know the Philippines, they go to great lengths to not let their people out of the country because they are afraid they won't come back (or take work and not pay taxes). They think it is really fishy if you show up at the ticket counter with a ticket not purchased by yourself, and especially by a foreigner. Could this person be taken advantage of by said foreigner. Lastly they have a requirement that you have to prove you have the financial capability to travel, which having the ticket paid for a person who isn't present causes them to highly question. It is a bit crazy to see.
Never had this occur anywhere else in the world, but nothing would be too amiss with an American using an American Credit Card from America, even for a foreign airline.
I know this isn't BA or at an airport BA serves, but I think still relevant.
Never had this occur anywhere else in the world, but nothing would be too amiss with an American using an American Credit Card from America, even for a foreign airline.
I know this isn't BA or at an airport BA serves, but I think still relevant.
Dec 13, 2018, 1:55 am
#52
Join Date: Nov 2018
Programs: Enrich
Posts: 449
Before years 2010, SQ, MH, Continental always ask me to present my CC at check in for verification. If some one uses his/her CC to purchase for my ticket online, then there is a form (at least for SQ) required to be filled for verification purpose. This was for flight between KUL, SIN, JFK, LAX, EWR as departure point or destination.
These days I haven't seen it since the self check in has been introduced. But I believe because of the location in China, it definitely flag the fraud by the system
These days I haven't seen it since the self check in has been introduced. But I believe because of the location in China, it definitely flag the fraud by the system
Dec 13, 2018, 2:32 am
#53
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
The only time recently (perhaps 6 years ago) I've had to produce a card was flying LHR-MAD-ALC with IB and of course I did not have it (BA Amex) with me. Sent away to the ticketing desk where they basically said we need to buy new flights until my wife realised that she did have her companion card and the numbers are only a couple of digits different. That was good enough for them and hopefully an expired card with almost identical digits will suffice for the OP.
Never traveled without the payment card since and never been asked for it again either.
Never traveled without the payment card since and never been asked for it again either.
Dec 13, 2018, 11:58 am
#56
Join Date: Jul 2014
Programs: Mucci de l'Arbitrage
Posts: 927
For reference, every email receipt from BA states
So this was not a one-off targeted at the OP by a BA system.
If the payment cardholder is travelling, you must bring the card used to pay for this booking to the airport with you, for verification, before you can travel.
Dec 13, 2018, 12:27 pm
#57
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,538
One of my younger friends was forced to buy a new ticket (full walk up fare) a couple of years ago and seek reimbursement later. This was from the U.K. and her ticket had been bought by her mother whom she was going to visit. She’s avoided ba like plague ever since.
Dec 13, 2018, 1:52 pm
#58
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
i’m not sure how i’ve managed it but my one and only current BA booking does not have this anywhere in the email. And you’d like to think it’s the sort of booking that would have alarm bells ringing all over the place (Australian card paying for a flight from South Africa to Spain!!)
Dec 13, 2018, 8:51 pm
#59
Original Poster
Join Date: Nov 2018
Posts: 16
Hi everyone
Thanks for all the replies and such.
Seems like it's a moot point now as my card is on the way to me finally.
Phew.... Hahah !!
One less thing to worry about I guess.
Although...... I might start a thread in the 'travel insurance' section soon.
Thanks for all the replies and such.
Seems like it's a moot point now as my card is on the way to me finally.
Phew.... Hahah !!
One less thing to worry about I guess.
Although...... I might start a thread in the 'travel insurance' section soon.
Dec 14, 2018, 2:06 am
#60
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
For reference, every email receipt from BA states
So this was not a one-off targeted at the OP by a BA system.
If the payment cardholder is travelling, you must bring the card used to pay for this booking to the airport with you, for verification, before you can travel.