Callous time changes
Dec 7, 2018, 11:30 am
#1
Original Poster
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 710
Callous time changes
I'm on a work-related jaunt to Poland in the summer, and just had a time change notification of KRK/LHR on the day I'm due to come home, the flight moving four hours earlier. On a short haul flight served by only one flight a day, that's a hell of a change. As it happens, it is good news for me - but it could have been awful news, and probably will be to some travelers.
I know scheduling a large airline must be beyond amazingly complex... but this feels incredibly callous. I set my plans around this one daily flight from a non-capital city, and I could have been really screwed by the change, and I am sure some folk will be. Hm....
I know scheduling a large airline must be beyond amazingly complex... but this feels incredibly callous. I set my plans around this one daily flight from a non-capital city, and I could have been really screwed by the change, and I am sure some folk will be. Hm....
Dec 7, 2018, 11:38 am
#2
Join Date: Aug 2013
Posts: 8,780
I'm on a work-related jaunt to Poland in the summer, and just had a time change notification of KRK/LHR on the day I'm due to come home, the flight moving four hours earlier. On a short haul flight served by only one flight a day, that's a hell of a change. As it happens, it is good news for me - but it could have been awful news, and probably will be to some travelers.
I know scheduling a large airline must be beyond amazingly complex... but this feels incredibly callous. I set my plans around this one daily flight from a non-capital city, and I could have been really screwed by the change, and I am sure some folk will be. Hm....
I know scheduling a large airline must be beyond amazingly complex... but this feels incredibly callous. I set my plans around this one daily flight from a non-capital city, and I could have been really screwed by the change, and I am sure some folk will be. Hm....
Dec 7, 2018, 11:51 am
#6
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,196
Dec 7, 2018, 1:08 pm
#8
Original Poster
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 710
No - it wasn't callous in terms of its impact on me. What I was trying to say is that on a low frequency route such as Krakow/London, a four hour time change is dramatic, and is bound to leave some folk badly affected. And yes - they can be refunded, but it's more the inconvenience. Hard wondering why it has to be such a big time jump, given how many short-haul flights BA operates...
Dec 7, 2018, 5:02 pm
#13
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,918
Dec 7, 2018, 5:17 pm
#15
Join Date: Jul 2018
Location: DFW
Programs: AA EXP, HHonors Diamond
Posts: 68
Booking a lot of leisure travel months in advance, I encounter a significant (4-5+ hour) change several times a year. It's mostly tolerable, but sometimes requires adjusting travel plans or even cancelling the trip. I will say that when I've needed to cancel or move a flight, both AA and BA are as accommodating as possible. This could be avoided if I booked travel at the last minute, or didn't travel.