Forgotten BA services, products & routes
Dec 7, 2018, 9:47 pm
#91
Join Date: Feb 2012
Location: London
Programs: BA Gold
Posts: 183
Yes. I should have clarified it was LHR MAN. It wasn't Club Europe but was "Business Uk" which essentially a flexi Y ticket - so I will take that back. I do remember being on the 757 (possibly Barcelona) and the Club seats being A C DEF with people complaining about E seat being used.
Last edited by BAflyer2007; Dec 7, 2018 at 9:54 pm
Dec 8, 2018, 12:19 am
#92
Original Poster
Join Date: Feb 2018
Programs: Mucci, BAEC Silver, IHG Platinum Elite
Posts: 1,038
Dec 8, 2018, 12:33 am
#93
Join Date: Sep 2008
Location: Increasingly rarely on a plane
Programs: Losing status by the day
Posts: 611
Oh yes, you're right - sorry! The change was definitely pre-BACON though - I was flying on the 146s from BHX when it was still BA Cityexpress, I think that would have been in 2003.
Dec 8, 2018, 2:44 am
#95
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Dec 8, 2018, 2:46 am
#96
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Truer words have been rarely spoken - not just about Starbucks!
No one's mentioned Terminal One for Short Haul. I can see that Lounge now. I remember some arrangement with Air France when the pair would co-ordinate their flights from some gates that were miles from anywhere as they were situated between T1 and T2.Acfually who remembers when Club Europe was introduced (1981 or so?) and the ET passengers were given their meals a the gate?
No one's mentioned Terminal One for Short Haul. I can see that Lounge now. I remember some arrangement with Air France when the pair would co-ordinate their flights from some gates that were miles from anywhere as they were situated between T1 and T2.Acfually who remembers when Club Europe was introduced (1981 or so?) and the ET passengers were given their meals a the gate?
Last edited by PUCCI GALORE; Dec 8, 2018 at 2:57 am
Dec 8, 2018, 3:00 am
#97
Join Date: Jan 2011
Location: BG
Programs: BAEC Silver, TK Elite, Hilton Diamond
Posts: 827
Dec 8, 2018, 3:11 am
#98
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
British Airways Express was a fantastic idea. British Midland (who owned Airlines of Britain) was basically feeding BA which I always thought was odd. I'm sure I remember having a hot breakfast from Wick to Glasgow on a Shorts 360!
Dec 8, 2018, 7:50 am
#101
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
British Airways Complimentary Taxi (black cab) transfer service for business and first class passengers.
BA branded goods such as toys available to buy on board.
BA branded goods such as toys available to buy on board.
Dec 8, 2018, 8:49 am
#102
Join Date: Aug 2018
Location: Wiltshire
Programs: BAEC Blue
Posts: 108
I can remember the days of checking in and selecting seats from the cardboard seat display behind the desk, your chosen seat number then being affixed to one's boarding pass in Terminal 1 ( never a case of double seating in those days!). Anyone remembers the Alcock and Brown statue outside T3?. I also fondly recall the old clapperboard flight displays particularly the one in the old T2 right by the large central staircase. 40 years of working in the industry after starting my career at Heathrow with BEA/BOAC I have a wealth of memories of the good old days.
Dec 8, 2018, 8:53 am
#103
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Those two archive clips linked above by woodey certainly make for an interesting watch ^
Seats in long-haul business - and space per passenger - have, of course, improved beyond all recognition.
As for the second video, about BA’s financials & service-related priorities, it’s fascinating to see just how closely the words spoken by Colin Marshall way back in 1990 reflect the current picture in 2018. (@ 4:47 into the video)
“Whilst we are capable of - and have proven ourselves so - of delivering a high level of customer service, the thing that we are NOT* is consistent in that delivery. And that’s what we have to have as our ultimate target”
Plus ......
“So the issue of cost control must ALWAYS* be subordinate to the delivery of customer service”
Almost three decades on ...... and yet the very same problems, so clearly articulated by Marshall, still characterise today’s version of British Airways.
Plus ça change ......... plus c’est la même chose.
* (emphasis given by Marshall himself)
Seats in long-haul business - and space per passenger - have, of course, improved beyond all recognition.
As for the second video, about BA’s financials & service-related priorities, it’s fascinating to see just how closely the words spoken by Colin Marshall way back in 1990 reflect the current picture in 2018. (@ 4:47 into the video)
“Whilst we are capable of - and have proven ourselves so - of delivering a high level of customer service, the thing that we are NOT* is consistent in that delivery. And that’s what we have to have as our ultimate target”
Plus ......
“So the issue of cost control must ALWAYS* be subordinate to the delivery of customer service”
Almost three decades on ...... and yet the very same problems, so clearly articulated by Marshall, still characterise today’s version of British Airways.
Plus ça change ......... plus c’est la même chose.
* (emphasis given by Marshall himself)
Dec 8, 2018, 9:09 am
#104
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I clearly remember the ‘menu-style’ cards issued in First Class, which were not food-related, but instead gave a list of movies to watch on your personal (very small) fold-away screen. You would order whichever movie/s you wanted to watch from CC ..... who would then go back to the galley to check actual availablity. A cartridge type thing - IIRC halfway in size between an old music-cassette and those weird 8-track things used in car stereos - would then be brought to you, to be inserted into the at-seat device.
Ah ..... nostalgia ..... it isn’t what it used to be.
EDIT : pax in biz and economy were stuck with whatever movie was showing on the ‘communal’ screens.
Ah ..... nostalgia ..... it isn’t what it used to be.
EDIT : pax in biz and economy were stuck with whatever movie was showing on the ‘communal’ screens.