Cheeky or perfectly reasonable?
Sep 14, 2018, 1:37 am
#16
Join Date: May 2011
Posts: 2,379
I believe the Captain does have some level of discretion and can ask the crew to distribute the BoB. Problem is there is not enough for everyone to get something.
Having been in an aircraft in the last couple of months where the Captain did choose to do this, he announced it would be elderly and children served first, then women, then men.
We were sat on board, off stand, for around 3 hours. The food was distributed after around two hours.
BA status was not taken into consideration by our Captain when determining priorities.
Having been in an aircraft in the last couple of months where the Captain did choose to do this, he announced it would be elderly and children served first, then women, then men.
We were sat on board, off stand, for around 3 hours. The food was distributed after around two hours.
BA status was not taken into consideration by our Captain when determining priorities.
Sep 14, 2018, 1:44 am
#17
Join Date: Aug 2009
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Sep 14, 2018, 1:52 am
#18
Join Date: Dec 2015
Location: UK
Programs: BAEC Silver, *A, Marriott
Posts: 181
I have experienced this several times in the last year, but all handled on the ground before the delayed boarding. At outstation locations, the ground staff (I think airport related) arrived with a trolley of refreshments (basic water bottles, juice boxes, and non-perishable small packets of cake). At Heathrow (QR not BA), for the anticipated delay QR were handing out vouchers to those not eligible for the lounge, and lounge passes for those eligible to go in with a guest if you wanted.
Usually the appearance of food makes me nervous as I suspect the delay is more prolonged then they announce.
Usually the appearance of food makes me nervous as I suspect the delay is more prolonged then they announce.
Sep 14, 2018, 2:56 am
#20
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Whilst in these days of perceived equality it might sound a little discriminatory I wouldn't take offence by it and indeed the more chivalrous among us might defer our choice until all the children and ladies had made their selection of the goodies.
Sep 14, 2018, 3:04 am
#21
Join Date: Dec 2014
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Sep 14, 2018, 3:05 am
#22
Join Date: Aug 2009
Location: North of Watford Gap
Programs: BAEC
Posts: 602
So what process would you advocate? Start at the front / back / middle? Start with aisle / middle / window seats? Start with BAEC / OW status? Hold an auction / raffle? Have CC throw the stuff around so the strongest will win?
In situations like this there has to be some compromise and if the purists amongst us are offended so be it. I agree with Tobias-UK that chivalry might be the order of the day.
In situations like this there has to be some compromise and if the purists amongst us are offended so be it. I agree with Tobias-UK that chivalry might be the order of the day.
Sep 14, 2018, 3:08 am
#23
Join Date: Jan 2017
Posts: 40
and age discrimination. And possibly disability discrimination. This is just wrong on so many levels. I would be embarrassed to be offered food based simply on my gender.
Sep 14, 2018, 3:19 am
#24
Join Date: May 2013
Posts: 6,349
Sep 14, 2018, 3:31 am
#26
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,878
At the end of last year was on an SN flight GVA-BRU which got stuck in weather in Liege. We ended up waiting for over 2 hours on the ground and at some stage, the cabin crew came through the cabin dispersing the contents of the BoB trolleys. There was plenty for everyone and it made everyone happy. Cost SN nothing as presumably the contents were going to be binned anyway and bought an awful lot of goodwill.
Sep 14, 2018, 3:59 am
#27
Join Date: Dec 2016
Posts: 587
Unfortunately the crew have nothing free to give out, even if they wanted to. There’s no catering uplift downroute, and BA doesn’t own the stock in the BOB trolleys so can only give it out free of charge under certain agreed scenarios with Tourvest. A delay is not one of these.
If you had a lounge, or a light meal voucher in the airport because of the delay then BA met the requirements.
If you had a lounge, or a light meal voucher in the airport because of the delay then BA met the requirements.
Sep 14, 2018, 4:23 am
#28
Join Date: May 2013
Posts: 6,349
At the end of last year was on an SN flight GVA-BRU which got stuck in weather in Liege. We ended up waiting for over 2 hours on the ground and at some stage, the cabin crew came through the cabin dispersing the contents of the BoB trolleys. There was plenty for everyone and it made everyone happy. Cost SN nothing as presumably the contents were going to be binned anyway and bought an awful lot of goodwill.
If it in the trolley and goes bad then it is M&S cost. If handed out then BA foots the bill and costs the airline money.
So there is the answer.
Sep 14, 2018, 4:31 am
#29
Join Date: Nov 2010
Posts: 5,597
Unfortunately the crew have nothing free to give out, even if they wanted to. There’s no catering uplift downroute, and BA doesn’t own the stock in the BOB trolleys so can only give it out free of charge under certain agreed scenarios with Tourvest. A delay is not one of these.
If you had a lounge, or a light meal voucher in the airport because of the delay then BA met the requirements.
If you had a lounge, or a light meal voucher in the airport because of the delay then BA met the requirements.
Sep 14, 2018, 4:46 am
#30
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