I volunteered to get bumped off flight and am still waiting for the promised 400eu
Sep 8, 2018, 2:20 am
#16
Original Poster
Join Date: Aug 2013
Programs: BAEC Silver
Posts: 37
I will keep everyone posted ....... but it sounds as if I may be waiting a while to get the payment that I was promised would be available immediately !!!
Sep 13, 2018, 7:10 am
#18
Original Poster
Join Date: Aug 2013
Programs: BAEC Silver
Posts: 37
update .....
I have just received an email from BA stating that the 400eu will be paid into my bank account.
I will post when it arrives !
Unfortunately, there is no mention of the refund of expenses so I have contacted them again to chase this up and will keep everyone informed on progress.
I will post when it arrives !
Unfortunately, there is no mention of the refund of expenses so I have contacted them again to chase this up and will keep everyone informed on progress.
Sep 17, 2018, 10:33 am
#20
Original Poster
Join Date: Aug 2013
Programs: BAEC Silver
Posts: 37
The £358 just arrived in my bank account today ...... more than seven weeks after the original flight. Not quite the "cash card that can be used immediately" but at least I now have the money.
I have received another email implying that I will receive the promised refund of seat reservation and car hire charge for late arrival.
Watch this space and I will let you know how much longer that takes.
No offer of recompense was made for the hours of telephone time and the inconvenience/stress caused by the impossibility of contacting Customer Relations.
I guess we'll all think twice about volunteering next time.
I have received another email implying that I will receive the promised refund of seat reservation and car hire charge for late arrival.
Watch this space and I will let you know how much longer that takes.
No offer of recompense was made for the hours of telephone time and the inconvenience/stress caused by the impossibility of contacting Customer Relations.
I guess we'll all think twice about volunteering next time.
Sep 18, 2018, 3:06 am
#22
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,953
The £358 just arrived in my bank account today ...... more than seven weeks after the original flight. Not quite the "cash card that can be used immediately" but at least I now have the money.
I have received another email implying that I will receive the promised refund of seat reservation and car hire charge for late arrival.
Watch this space and I will let you know how much longer that takes.
No offer of recompense was made for the hours of telephone time and the inconvenience/stress caused by the impossibility of contacting Customer Relations.
I guess we'll all think twice about volunteering next time.
I have received another email implying that I will receive the promised refund of seat reservation and car hire charge for late arrival.
Watch this space and I will let you know how much longer that takes.
No offer of recompense was made for the hours of telephone time and the inconvenience/stress caused by the impossibility of contacting Customer Relations.
I guess we'll all think twice about volunteering next time.
Oct 19, 2018, 2:50 am
#26
Join Date: Oct 2018
Programs: BAEC Gold, IHG Platinum, ALL Gold, Bonvoy Gold Elite, HHonors Gold
Posts: 384