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Is it just me or is the website not working?

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Is it just me or is the website not working?

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Old Jul 18, 2018, 12:03 pm
  #1  
Original Poster
 
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
Is it just me or is the website not working?
Having had a bit of an emergency, I'm needing to book several flights as a matter of considerable urgency. And whatever browser I try and use, ba.com is just not producing fares for me. I can go through constructing an itinerary, etc... but when it comes to the point when a fare should show it crashes or says it is too busy, etc etc. This could not happen at a worse moment in an already bad week!
DominicB is offline  
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Old Jul 18, 2018, 12:05 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
If it's urgent and you know what you want to book, I wonder whether picking up the phone would be the quickest solution, regardless of the frustrations which we all sometimes have with ba.com?

I booked a ticket on the phone yesterday morning, and the wait time was very short - perhaps about 60 seconds after I'd made all the menu selections.
Globaliser is offline  
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Old Jul 18, 2018, 12:05 pm
  #3  
 
Join Date: Jan 2009
Programs: BA Blue :(
Posts: 21
I'm having problems with MMB giving an error that it's either too busy or there has been an error and to contact BA or my travel agent. I'm trying check flights booked through work too!
applepie2100 is offline  
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Old Jul 18, 2018, 12:09 pm
  #4  
 
Join Date: Jul 2017
Posts: 13
Am sat at Stuttgart waiting to leave for London. Whole BA computer system apparently down meaning they can’t get the loading paperwork printed so we are sat here indefinitely. Whole network affected apparently 🤬🤬
Flyingtom2 is offline  
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Old Jul 18, 2018, 12:16 pm
  #5  
 
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
Yep, I couldn't check in for my flight tomorrow over the last half an hour. Looks like something is up.
crazyanglaisy is offline  
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Old Jul 18, 2018, 12:21 pm
  #6  
 
Join Date: Jul 2018
Location: London
Programs: BAEC
Posts: 19
Currently awaiting departure on BA798 at LHR, captain has confirmed fly is down. They say they’re trying to do the calculations for loading etc manually in order to depart - but looks like a significant outage.
Alibarber is offline  
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Old Jul 18, 2018, 12:33 pm
  #7  
 
Join Date: Jul 2004
Location: UK
Programs: BA Gold
Posts: 228
I've been trying to make a booking for the past half an hour, after selecting the flights it hangs on "give us a moment we're getting the price" then goes to the old format web page where if I enter the search again it says:

Error

  • We're sorry, but ba.com is very busy at the moment, and couldn't deal with your request. Please do try again - if it still doesn't work, it may be better to try again at another time.
I've tried 2 different browsers, luckily my booking isn't urgent.
woodey is offline  
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Old Jul 18, 2018, 12:35 pm
  #8  
 
Join Date: Jan 2016
Location: South East England
Programs: Status with BA Exec Club; KrisFlyer; Hilton Honors; IHG One; Marriott Bonvoy
Posts: 543
FLY system down 18 July
I can’t book or search flights online. Nip over to FT to find reports of a FLY outage. :-(
memesweeper is offline  
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Old Jul 18, 2018, 12:35 pm
  #9  
 
Join Date: Jun 2013
Posts: 88
I am trying to book flights using Avios and keep getting the Error message but if I try and book with cash hey presto it lets me. Is it a ploy to stop us using Avios.
bubbah is offline  
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Old Jul 18, 2018, 12:48 pm
  #10  
 
Join Date: Jan 2009
Programs: BA Blue :(
Posts: 21
BA Twitter advising that OLCI is currently down and there are system issues:

applepie2100 is offline  
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Old Jul 18, 2018, 12:50 pm
  #11  
 
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
In Dublin, waiting for the city flight. Staff here confirmed FLY is down. Who knows how long we'll be waiting...
GaxxyFlyer is offline  
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Old Jul 18, 2018, 1:03 pm
  #12  
 
Join Date: Aug 2017
Location: MAN
Programs: IHG Diamond Ambassador
Posts: 351
The queues are snaking around LHR T5 and Galleries South at the moment with all the cancellations and delays. Fire alarm and FLY down on the same day is not a good combo.
Crofton138 is offline  
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Old Jul 18, 2018, 1:09 pm
  #13  
 
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
Just been told we'll be boarding in 5 - 10 mins. Hopefully accurate.
GaxxyFlyer is offline  
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Old Jul 18, 2018, 1:14 pm
  #14  
 
Join Date: Jul 2018
Location: London
Programs: BAEC
Posts: 19
798 Is moving - looks like they got a printout with the information needed. Have to praise the crew but it’s another example of them being unsupported by the terrible IT.
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Old Jul 18, 2018, 1:14 pm
  #15  
 
Join Date: Jun 2015
Location: The Hague/London
Programs: BA GGL/CCR, BA LTG, Hilton Diamond, FB Platinum, EK Gold
Posts: 366
Yep, been sitting on board BA442 to AMS now for more than 2 hours. Just heard that Fly should come back online now so hopefully things will improve.
Upupintheair is online now  
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