Using Lloyds Upgrade Voucher - Avios.com or BA
May 22, 2019, 2:15 am
#32
Join Date: May 2018
Posts: 423
Has anybody tried to use the Lloyds Avios Companion Voucher on LCY flights recently?
TCs states this isn’t possible, but I wonder if I call BA they might do it...?
(Note the above question is for Lloyds Companion voucher not for Amex 241 or Lloyds Upgrade voucher)
TCs states this isn’t possible, but I wonder if I call BA they might do it...?
(Note the above question is for Lloyds Companion voucher not for Amex 241 or Lloyds Upgrade voucher)
May 22, 2019, 3:17 am
#33
Join Date: Nov 2009
Location: East Berlin
Posts: 1,533
The last time I did it was online, when it showed as an option.
You might get it under the the radar if you call and say that you’re looking for a morning flight from London - any London airport - to JFK etc.
Palmer
You might get it under the the radar if you call and say that you’re looking for a morning flight from London - any London airport - to JFK etc.
Palmer
May 22, 2019, 4:40 am
#34
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
The T&Cs excluded LCY, but flights to JFK were allowed, maybe as they are considered BA main line?
UPGRADE VOUCHERS CAN BE USED TO UPGRADE EITHER 2 ONE WAY FLIGHTS FOR 2 PEOPLE TRAVELLING AT THE SAME TIME AND TO THE SAME DESTINATION OR 1 RETURN JOURNEY BOOKED ON A BRITISH AIRWAYS MAIN LINE SERVICE, EXCLUDING FLIGHTS FROM LONDON CITY AIRPORT.
May 22, 2019, 5:22 am
#36
Join Date: Oct 2017
Location: UK/TZ
Programs: QRPC Plat; Marriott Plat; Hilton Gold
Posts: 353
can it even be used for 3rd parties? I tried booking someone else and agent referred me to T&Cs saying only cardholder can fly a return journey unless used for 2 people oneway
May 22, 2019, 7:55 am
#37
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 304
Looks like it doesn't. Searching EDI-BCN for random date shows Economy @ 10,500 and Business @ 20,500 despite at the top of the results gleefully stating 'Your voucher has been applied successfully'
May 22, 2019, 7:56 am
#38
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 304
May 22, 2019, 9:14 am
#39
Join Date: Dec 2011
Location: DWC
Programs: OWS, *A G
Posts: 626
May 23, 2019, 5:35 am
#40
Join Date: Oct 2017
Location: UK/TZ
Programs: QRPC Plat; Marriott Plat; Hilton Gold
Posts: 353
Jun 7, 2019, 12:27 am
#41
Join Date: Jan 2010
Location: UK
Programs: BAEC Silver
Posts: 756
Just ran into a bit of a problem using these upgrade vouchers.
i called lat month and booked outbound flights to US. I specifically asked if I could add return flights and use a second voucher when those award flights were released by BA. Had this confirmed and agent confirmed she had added this to notes.
i called yesterday to add the return flights which are now available, to be told they can’t amend existing booking since it now belongs to BA and that all they can do is make new booking using second voucher. This in effect means I have two one ways, with inbound flights attracting expensive YQ and meaning they now want me to pay an extra £540.
Agent suggested I call back today and escalate and request they listen to recording of original call. She did also say that she could see notes to the effect that I would be adding returns, but she nor her supervisor had the authority to over ride.
I’ll be calling later today and will revert with outcome.
Anyone experienced anything similar??
i called lat month and booked outbound flights to US. I specifically asked if I could add return flights and use a second voucher when those award flights were released by BA. Had this confirmed and agent confirmed she had added this to notes.
i called yesterday to add the return flights which are now available, to be told they can’t amend existing booking since it now belongs to BA and that all they can do is make new booking using second voucher. This in effect means I have two one ways, with inbound flights attracting expensive YQ and meaning they now want me to pay an extra £540.
Agent suggested I call back today and escalate and request they listen to recording of original call. She did also say that she could see notes to the effect that I would be adding returns, but she nor her supervisor had the authority to over ride.
I’ll be calling later today and will revert with outcome.
Anyone experienced anything similar??
Jun 7, 2019, 12:47 am
#42
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Any chance there’s still availability on your outbound? Perhaps rather than trying to fix the problem they could cancel your first booking but recycle the voucher so you are instead using each voucher more conventionally for one person’s return journey. That would require some flexibility too though, since normally the voucher would be lost with cancellation.
Jun 8, 2019, 12:05 am
#44
Join Date: Jan 2010
Location: UK
Programs: BAEC Silver
Posts: 756
Feedback from my earlier problem. I requested escalation and that they pull tape and listen to my original call. Avios called back after 5/6 hours and confirmed that they had resolved the issue and could now book as return journeys and not one ways. So taxes pretty much to the penny of my expectation.
Good outcome ��
Good outcome ��
Jun 8, 2019, 3:10 am
#45
Join Date: Sep 2010
Location: UK oop north
Programs: BMI Diamond Club RIP,BAEC Silver
Posts: 1,692
Feedback from my earlier problem. I requested escalation and that they pull tape and listen to my original call. Avios called back after 5/6 hours and confirmed that they had resolved the issue and could now book as return journeys and not one ways. So taxes pretty much to the penny of my expectation.
Good outcome ��
Good outcome ��