Mistake fare LHR - TLV [Tickets now cancelled by BA]
Jun 12, 2018, 3:47 pm
#108
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Admittedly I know next to nothing about how this all works, but this doesn’t make sense to me (the last sentence). Many of the agencies were offering similar fares , so this implies to me that there was a common root cause. Which I assume must be the airline.
Jun 12, 2018, 3:49 pm
#109
Join Date: Aug 2012
Posts: 84
Thank for this. Do you know which OTA?
Admittedly I know next to nothing about how this all works, but this doesn’t make sense to me (the last sentence). Many of the agencies were offering similar fares , so this implies to me that there was a common root cause. Which I assume must be the airline.
Jun 12, 2018, 3:50 pm
#110
Join Date: Nov 2016
Location: Gateshead
Programs: BA Gold, ELAL Top Platinum
Posts: 851
Thank for this. Do you know which OTA?
Admittedly I know next to nothing about how this all works, but this doesn’t make sense to me (the last sentence). Many of the agencies were offering similar fares , so this implies to me that there was a common root cause. Which I assume must be the airline.
Jun 12, 2018, 4:36 pm
#111
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
"Hello, I know we've sold you something for a mutually agreed price. Do you want to give us some more money though?"
"Err, no."
Jun 12, 2018, 5:36 pm
#113
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
If it is an error fare and the person does say no, then the airline/agent may well cancel the reservation - this would not be without precedent
Jun 13, 2018, 12:08 am
#114
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
What is less clear in this case to me is whether this fare was a mistake. Repeating the same search on the same site just now (outbound 30 June, return 3 July), I can get a fare on a budget carrier (Wizzair) for almost the same price (£212) and an indirect flight on TK for £224. I think the budget carrier becomes more comparable given we are close to departure now we frequently see LCC prices converge with scheduled airlines, or go higher, although the fare may have less frills like luggage. The results are similar to a few days ago.
Jun 13, 2018, 12:17 am
#115
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
From what I have seen online (I have no personal experience of this), this is certainly true and there is a precedent for this. But there is certainly no guarantee this will happen, there appear to be many examples where there is a mistake fare of the airline honouring the fare also.
Jun 13, 2018, 12:26 am
#117
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,966
If the customers are being contacted for additional payment, I would think it is not improbable that this would happen. I haven't heard of cases where additional payment has been requested and cancellations have not occurred if declined. This indeed may be an exception
Jun 13, 2018, 1:33 am
#118
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Jun 13, 2018, 1:49 am
#119
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Do you know the outcome of this, or a bit more colour? I’m asking as it may be helpful for those travelling soon who wish to book accommodation or other travel related things like parking.
Jun 13, 2018, 2:27 am
#120
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
Up to 7 now:
nufnuf77 BA163 20D 4JAN and BA164 26C 6JAN
angeloedades BA163 26A 4JAN and BA164 30A 6JAN
KARFA BA163 30K 4JAN and BA164 26K 6JAN
flyuk BA163 39J 4JAN and BA164 39A 6JAN
dp1586 +1 on BA163 21C 4JAN and BA164 27H 6JAN
bhbloke on BA165 26A 4JAN and BA164 26H 6JAN
nufnuf77 BA163 20D 4JAN and BA164 26C 6JAN
angeloedades BA163 26A 4JAN and BA164 30A 6JAN
KARFA BA163 30K 4JAN and BA164 26K 6JAN
flyuk BA163 39J 4JAN and BA164 39A 6JAN
dp1586 +1 on BA163 21C 4JAN and BA164 27H 6JAN
bhbloke on BA165 26A 4JAN and BA164 26H 6JAN