Where Has The OW Award Availability Function Gone On The New Site ?

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May 27, 2018, 5:29 pm

Cofyknsult

Original Poster

Join Date: Dec 2004

Location: New York, Paris

Programs: AA ExPlat 4MM, AA Life Plat, Lufthansa FT, Delta Basic

Posts: 1,593

Where Has The OW Award Availability Function Gone On The New Site ?

Hello all,

The new website, which I personally find atrocious, seems to have done away with the excellent function of showing award availability on a great number of OW airlines.
All I can find now is the nonstop award availability on Nonstop BA flights, not even connections or codeshares.
I am quite possibly wrong (I hope I am) but I have no idea where to find it if it is still there.
Can anybody help ?
Thanks in advance.

May 27, 2018, 7:15 pm

HIDDY

A FlyerTalk Posting Legend

Join Date: Aug 2006

Location: Argentina

Posts: 40,211

If it's AA flights you're after...

Quote:

Sorry, we can’t show you American Airlines flights at the moment

There is a technical problem with American Airlines’ reward flight availability which American Airlines is currently working to identify and resolve.While this problem is ongoing, to book a reward flight on American Airlines, please contact your local contact centre. We apologise for the inconvenience.

May 27, 2018, 7:38 pm

cassiohui

Join Date: Jan 2015

Programs: BAEC, MPC

Posts: 22

if you search for routes not served by BA then sometimes it appears but i'm guessing not for all..

for example i've never ever seen finnair appear.

May 27, 2018, 8:53 pm

Cofyknsult

Original Poster

Join Date: Dec 2004

Location: New York, Paris

Programs: AA ExPlat 4MM, AA Life Plat, Lufthansa FT, Delta Basic

Posts: 1,593

Quote:

Originally Posted by cassiohui

if you search for routes not served by BA then sometimes it appears but i'm guessing not for all..

for example i've never ever seen finnair appear.

AA flights I can find on the AA site, it usually works, thanks, but I booked 3 months ago a CX F flight JFK-HKG which I only found on the BA site. And JL, RJ, IB, QR and AY flights were easy to find. That seems to be gone.

May 27, 2018, 10:50 pm

rapidex

Join Date: Nov 2010

Posts: 5,596

Quote:

Originally Posted by cassiohui

if you search for routes not served by BA then sometimes it appears but i'm guessing not for all..

for example i've never ever seen finnair appear.

I book Finnair flights quite frequently, never had a problem so far.

Gastrocnemius and Woodbinerich like this.

May 28, 2018, 12:54 am

Iamnotlost

Join Date: Feb 2014

Location: Surrey, UK

Programs: BA GGL

Posts: 484

I just had a look at HEL-TYO and the website offered up direct flights with JAL and AY. Also offered me connections via LHR.

There seem to be two ways of looking - on the spending avios BAEC page there is the Reward Flight Finder and the Search and Book functions. The latter is intended for partner flights and connecting journeys according to the features listed.

And a slightly related bit of info related to booking connections on partners. When I did this a couple of months ago I could see more availability than the agent on the phone. When I gave the specific connecting flight number I was after then the lady was able to find it. (Specifically LHR-HKG on BA connecting to CX HKG-TPE).