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Jumping the Queue in the First Wing

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Old May 14, 2018, 12:32 pm
  #16  
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Originally Posted by xdh
Just politely say to them See you next Tuesday.
surely you got that s u n t wrong ?????????????
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Old May 14, 2018, 12:34 pm
  #17  
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Originally Posted by Pelu
I was about to get in line when the agent got back to me very worried as my flight was already boarding from the B gates and insisted in escorting me to the front of the line as I would have missed my flight otherwise.
What a fantastically pro-active agent that was. As your BP gets scanned on their system it takes a second or two for their screen to refresh and s/he would then have noticed the B gate and boarding status, while you were negotiating the HAL scanners. In the circumstances it may have all been a bit of a rush, but if your recall their name it would seem to be a good time to use
ba.com/thankyou
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Old May 14, 2018, 12:35 pm
  #18  
 
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I’ve had push ins at the xray and the boarding pass scanner at the First wing. Frankly I find the self-entitlement behaviour bizarre, particularly with not the slightest attempt at excusing themselves or any eye contact.

On the xray incident, I still beat ‘em, and made sure they knew it, in a subtle manner.
Of course, on no occasion were they actually late for anything, just over-entitled.
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Old May 14, 2018, 12:42 pm
  #19  
 
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Now we just need the very-hungry-for-cornflakes lady to respond and the thread has come full circle
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Old May 14, 2018, 12:54 pm
  #20  
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Originally Posted by KARFA
Having been through STN the weekend just gone I can suggest the whole experience through security is worse than LHR - STN is owned by Manchester Airport Group and for those of us already familiar with MAN the experience will be very familiar
You are certainly not selling it. I detest MAN security with a passion.
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Old May 14, 2018, 12:55 pm
  #21  
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Originally Posted by Flexible preferences
Now we just need the very-hungry-for-cornflakes lady to respond and the thread has come full circle
But perhaps she's still ... using the printer?
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Old May 14, 2018, 12:57 pm
  #22  
 
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Originally Posted by corporate-wage-slave
What a fantastically pro-active agent that was. As your BP gets scanned on their system it takes a second or two for their screen to refresh and s/he would then have noticed the B gate and boarding status, while you were negotiating the HAL scanners. In the circumstances it may have all been a bit of a rush, but if your recall their name it would seem to be a good time to use
ba.com/thankyou
She was absolutely amazing!!! I was afraid she was coming back to tell me I had been offloaded... Unfortunately I did not catch her name, but she was the one on the right and the time was few minutes after 6am. If somebody knows/remember the name I will be happy to send in a thank you note!
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Old May 14, 2018, 1:11 pm
  #23  
 
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I had an exceptionally good experience at MAN last Tuesday. It was lunchtime with almost no one at the Fast Track / Priority line and cheerful / chirpy staff. Mind you with a sample count of only 2 visits it's hardly the sort of thing to get excited over / draw unsubstantiated conclusions from
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Old May 14, 2018, 1:16 pm
  #24  
 
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Originally Posted by LTN Phobia
(My emphasis)

I think you know why there - she must have been desperate for breakfast!

Not that I condone queue jumping without a really, really good reason (desperation for breakfast doesn't count) and profuse apologies.
Id have gone up to her and said you clearly weren’t in that much of a rush to queue jump.
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Old May 14, 2018, 1:22 pm
  #25  
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Originally Posted by Pelu
I really apologise if that annoyed someone!!
No need to apologise to anyone for being escorted by BA to make your flight. 35 minutes from BP scan to pushback at B Gates is certainly racy. Thanks for posting the background too as I’m probably guilty of assuming you were a Prem with a sense of entitlement.

Perhaps the lady who came after you and found time for breakfast in GF is on FT as well and then we could have complete closure 😀

I don’t think we are in printingandbreakfast territory with this thread just yet !

Last edited by Robespierre; May 14, 2018 at 1:43 pm
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Old May 14, 2018, 3:03 pm
  #26  
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Originally Posted by Pelu
She was absolutely amazing!!! I was afraid she was coming back to tell me I had been offloaded... Unfortunately I did not catch her name, but she was the one on the right and the time was few minutes after 6am. If somebody knows/remember the name I will be happy to send in a thank you note!
No need for names. Just give as good a description of the events as you can - 'tall/short lady with blond/brown/pink hair on the right hand scanner at approx 6am' should be more than enough for BA to identify her.


OT but why do people still clog up the belt after the scanner to get dressed / repack etc instead of using the seat / table structure - it just causes even more delays - especially when they don't stack the trays!
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Old May 14, 2018, 3:31 pm
  #27  
 
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Originally Posted by UKtravelbear
No need for names. Just give as good a description of the events as you can - 'tall/short lady with blond/brown/pink hair on the right hand scanner at approx 6am' should be more than enough for BA to identify her.


OT but why do people still clog up the belt after the scanner to get dressed / repack etc instead of using the seat / table structure - it just causes even more delays - especially when they don't stack the trays!
That's my pet peeve too. I end up being tray monitor.
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Old May 14, 2018, 3:40 pm
  #28  
 
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Originally Posted by itsmeitisss
That's my pet peeve too. I end up being tray monitor.
My record is 18
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Old May 14, 2018, 4:02 pm
  #29  
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Originally Posted by windowontheAside

Originally Posted by itsmeitisss
That's my pet peeve too. I end up being tray monitor.
My record is 18
There must be help to get
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Old May 14, 2018, 4:31 pm
  #30  
 
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Originally Posted by Pelu
I was the one escorted at 6am this morning and the only reason was simply bad time management skills (and a very unlucky Monday morning).
I scanned my BP literally 30 seconds before the offloading rule and I was about to get in line when the agent got back to me very worried as my flight was already boarding from the B gates and insisted in escorting me to the front of the line as I would have missed my flight otherwise. I was sincerely very embarrassed but I appreciated the gesture as the line was of at least 20 people as the Op mentioned.
I boarded on the final call and that little "push" probably saved me.
I'm pretty sure this kind of treatment could be enlisted as a reason why - almost - everyone here loves to fly BA.
I really apologise if that annoyed someone!!
Absolutely brilliant. This website's reach is far and wide
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