BA booking through travelup.co.uk
Jan 13, 2018, 5:23 am
#1
Original Poster
Join Date: Jan 2011
Posts: 146
BA booking through travelup.co.uk
Hi,
Just looking at a June booking, and travelup is coming up at 930 vs 970 on BA vs 960 on BA hotline. Why and how are they cheaper? Any one got experience of a booking with them.
Thank you all
Just looking at a June booking, and travelup is coming up at 930 vs 970 on BA vs 960 on BA hotline. Why and how are they cheaper? Any one got experience of a booking with them.
Thank you all
Jan 13, 2018, 5:25 am
#2
Join Date: Oct 2007
Posts: 4,648
No experience of them, but for £30 or £40 I'd always book direct. If there are any problems you can then speak directly to BA rather than through your "agent".
Edit: Try Googling Tripdavisor Travelup
Edit: Try Googling Tripdavisor Travelup
Last edited by SteveF; Jan 13, 2018 at 5:48 am
Jan 13, 2018, 5:49 am
#3
Join Date: Aug 2013
Posts: 8,771
Travelup is a legitimate company and incidentally has hired a number of ex-Monarch commercial and customer service people.
Always do of course check fees etc before you buy.
Jan 13, 2018, 6:35 am
#6
Join Date: Jan 2008
Posts: 1,492
A number of third party agents do not have live prices
you make a request to book and pay your money and then it either goes through or they come back (usually within 48 hours) and say the fare seen is sold out so you need to pay more money or wait for your money back
Also worth having a look at agents admin fees...need to change a ticket booked with Travelup you will have the fare rules change fee/fare difference plus Travelup charge a minimum administration charge of £75 on top
you make a request to book and pay your money and then it either goes through or they come back (usually within 48 hours) and say the fare seen is sold out so you need to pay more money or wait for your money back
Also worth having a look at agents admin fees...need to change a ticket booked with Travelup you will have the fare rules change fee/fare difference plus Travelup charge a minimum administration charge of £75 on top
Jan 13, 2018, 7:09 am
#7
Join Date: Sep 2016
Location: UK (NE)
Programs: BAEC Gold
Posts: 223
Book with BA and submit a claim against their Best Price Guarantee - see https://www.britishairways.com/en-gb.../price-promise
A bit of a convoluted route I regularly fly is ALWAYS cheaper on "Carlton Leisure" and every time I book I do it through BA at the higher price, submit my claim for the price difference and get credited the difference back to my card, usually within a couple of days. Its been anything from around £50 - £150 each time.
Obviously check its exactly the same flights, same times and booking class first and that it meets the criteria for the Best Price Guarantee.
A bit of a convoluted route I regularly fly is ALWAYS cheaper on "Carlton Leisure" and every time I book I do it through BA at the higher price, submit my claim for the price difference and get credited the difference back to my card, usually within a couple of days. Its been anything from around £50 - £150 each time.
Obviously check its exactly the same flights, same times and booking class first and that it meets the criteria for the Best Price Guarantee.
Jan 13, 2018, 7:17 am
#8
Original Poster
Join Date: Jan 2011
Posts: 146
Book with BA and submit a claim against their Best Price Guarantee - see https://www.britishairways.com/en-gb.../price-promise
A bit of a convoluted route I regularly fly is ALWAYS cheaper on "Carlton Leisure" and every time I book I do it through BA at the higher price, submit my claim for the price difference and get credited the difference back to my card, usually within a couple of days. Its been anything from around £50 - £150 each time.
Obviously check its exactly the same flights, same times and booking class first and that it meets the criteria for the Best Price Guarantee.
A bit of a convoluted route I regularly fly is ALWAYS cheaper on "Carlton Leisure" and every time I book I do it through BA at the higher price, submit my claim for the price difference and get credited the difference back to my card, usually within a couple of days. Its been anything from around £50 - £150 each time.
Obviously check its exactly the same flights, same times and booking class first and that it meets the criteria for the Best Price Guarantee.
Jan 13, 2018, 7:19 am
#9
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
I think a bit of caution should be used on the Best Price guarantee. My suspicion is that Travelup are selling consolidator and special fares, not public fares. So they will have their own conditions and rules which means a direct comparison could be deemed not to be met. For example the BA.com fare may allow changes for a fee, the private fare will not.
That said I really don't recommend these OTA bookings unless you are a thousand percent sure of taking the flight. And if there are AA legs on the trip then even then I'm not convinced, due to their frequent alterations.
That said I really don't recommend these OTA bookings unless you are a thousand percent sure of taking the flight. And if there are AA legs on the trip then even then I'm not convinced, due to their frequent alterations.
Jan 13, 2018, 10:19 am
#12
Join Date: Jan 2008
Posts: 1,492
Jan 13, 2018, 10:42 am
#13
Join Date: Oct 2015
Location: Portsmouth, UK
Programs: BA GGL/CCR
Posts: 791
I've only used them once to book LHR-MAD-BCN where I wanted the LHR-MAD leg on the IB A340. Both BA and IB were pricing up at £1600 (!!) and Travel Up had the fare at £270. I had no problems booking with them and the flights went as planned so didn't need to contact them for anything.
Last edited by Tiffywren; Jan 13, 2018 at 10:42 am Reason: typo
Jan 13, 2018, 11:01 am
#14
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Jan 13, 2018, 3:24 pm
#15
Original Poster
Join Date: Jan 2011
Posts: 146
Just booked, and have put the price match form in. Will keep you updated with progress. As going to probably be a few points short of silver this year, if I do get the refund at least it will pay for a meal at the airport.
In other news my bookings for 2018 have been in this order First to Kenya, Business to Philadelphia, WT+ New Orleans/Houston......don't think I want to book another one as only going one way!!!!
In other news my bookings for 2018 have been in this order First to Kenya, Business to Philadelphia, WT+ New Orleans/Houston......don't think I want to book another one as only going one way!!!!
Last edited by whiteheatsyd; Jan 14, 2018 at 1:48 am