navylad

corporate-wage-slave

I think it's more about commonsense than rules. If you are going home now I think there is some expectation that you have enough clothes to keep you going. If your delayed bag had your one and only winter coat then that's another matter. There have been some limited cases where going home did allow for a claim, and in terms of the Montréal Convention it is implied there too. The case I recall was someone claiming (and getting) a replacement electric razor, which raised my eyebrows somewhat. I guess if you do have to buy some items then you would perhaps get things that you could afford to spend anyway, just in case your claim is denied.

I'm glad to see another person supporting what I presume is actually NUE from LGW, which I'm hoping will become a permanent service. I hope you have a good time, best arrive hungry! I bought a small wrapped pack of gingerbread to give to the crew on the return, the captain snaffled a biscuit to check it was ok (to mournful looks from the SFO) and then I got a rather good excellent service all the way back.

navylad

Thanks c-w-s, I shall bear the biscuits in mind.

Still baffled about my other bag arriving all by itself.

rossmacd

Just another data point - I had a delayed bag for my Christmas pilgrimage through LCY (what's new ). The claim for reimbursement for essential item was approved in 2 days after submission, and the funds were in my bank account 3 days after that. Pretty good service I thought, considering the challenges of the festive period.

golfmad

It's pretty rare for bags to miss the flight when there's no connection but you shouldn't be that surprised that one made it and one didn't. They are separate items after all.

Globaliser

On one memorable occasion, my companion and I each checked a bag for a LHR-OSL flight one Saturday morning. (This was when BA was still at T4.) My companion's bag popped onto the belt at OSL. Mine did not appear. The sinking feeling was exacerbated by the fact that we were about to do a 2-night cruise to nowhere, and persisted when the bag had not appeared by the time the ship left the dock.

The event was particularly memorable because a couple of hours later I was summoned to the front desk to collect my bag. The airline's agent and the cruise line's agent had between them conspired to get the bag onto the pilot boat, so it was put on board when the pilot was collected. And thus I didn't have to do any hand washing that weekend.

navylad

1P

Does BA not scan bags along the way and can tell you exactly where your missing bag is? That would impact where you have it delivered to.

navylad

irishguy28

Of all the places to start neglecting the washing of your hands....a cruise is definitely NOT the place to start!

donaldsc

Were they tied to each other with a rope??

DON

navylad

JK90025

I frequently don't don't get all my bags. My last trip I had five checked bags on LAX-LHR-EDI. Arrived at EDI and had an email from BA stating two bags were not on my EDI flight. That was all it told me. Went to the Menzies desk and they told me bags were "probably" en route and if I wanted to wait 30 minutes on the arriving flight I would get my bags. Thankfully the bags were indeed on that flight. This happens more frequently than I would like but I was pleased that BA did inform me the bags were late. Nothing worse than standing at the carousel for ages. I always have a clean change of underwear in the hand luggage, not my first rodeo.

tyddynonn

JNB-LHR-MAN in F arriving during the ‘snowmaggedon’ event of 10/11 Dec. Two out of three bags made it three days later; the last one still hasn’t arrived (altho it was traced as far as LHR) and I now assume is truly lost. B**g**r.

Now on first-name terms with most of the staff at YouFirst, who did their best chasing baggage, but without success. Claim submitted today, will be interested to see if there’s any hassle with the amount and if any ‘service recovery’ Avios are offered...