Holiday lounge access changes
Apr 3, 2018, 1:46 pm
#152
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
5 people.
I was in F but she clearly informed me it was the holiday rules and it's due to the GGL + CCR.
My email I received does NOT state GF or club lounges. It says I can bring in 5 people into the lounge.
"To make your festive flight even more special we're delighted to extend lounge access at London Heathrow and London Gatwick to up to five of your guests when you travel with us until 13 January 2018"
I got CCR card. I can guest in 5 people on the same PNR til 13/01/2018 into the CCR.
I was in F but she clearly informed me it was the holiday rules and it's due to the GGL + CCR.
My email I received does NOT state GF or club lounges. It says I can bring in 5 people into the lounge.
"To make your festive flight even more special we're delighted to extend lounge access at London Heathrow and London Gatwick to up to five of your guests when you travel with us until 13 January 2018"
I got CCR card. I can guest in 5 people on the same PNR til 13/01/2018 into the CCR.
Apr 3, 2018, 2:05 pm
#153
Join Date: May 2010
Location: UK
Posts: 5,380
5 people.
I was in F but she clearly informed me it was the holiday rules and it's due to the GGL + CCR.
My email I received does NOT state GF or club lounges. It says I can bring in 5 people into the lounge.
"To make your festive flight even more special we're delighted to extend lounge access at London Heathrow and London Gatwick to up to five of your guests when you travel with us until 13 January 2018"
I got CCR card. I can guest in 5 people on the same PNR til 13/01/2018 into the CCR.
I was in F but she clearly informed me it was the holiday rules and it's due to the GGL + CCR.
My email I received does NOT state GF or club lounges. It says I can bring in 5 people into the lounge.
"To make your festive flight even more special we're delighted to extend lounge access at London Heathrow and London Gatwick to up to five of your guests when you travel with us until 13 January 2018"
I got CCR card. I can guest in 5 people on the same PNR til 13/01/2018 into the CCR.
"To make your festive flight even more special we're delighted to extend lounge access at London Heathrow and London Gatwick to up to five of your guests when you travel with us until 13 January 2018"
But this just says 'lounge access'. It would be entirely compatible with this email for BA to deny CCR access and offer GF access instead.
Apr 4, 2018, 5:14 am
#154
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
Just to clarify, the PP I was quoting was reporting on actual success at guesting +5 into the CCR under the new arrangement.
On your analysis an extension of "lounge access" could just as easily mean an extension of CCR access since that is the lounge that a CCR card holder would usually use.
Why oh why can BA not explain their rules / changes clearly so that we do not have to guess? I will find out on Saturday and report back.
On your analysis an extension of "lounge access" could just as easily mean an extension of CCR access since that is the lounge that a CCR card holder would usually use.
Why oh why can BA not explain their rules / changes clearly so that we do not have to guess? I will find out on Saturday and report back.
Last edited by Newly Wed; Apr 4, 2018 at 5:15 am Reason: Typos
Apr 4, 2018, 5:18 am
#155
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
Apr 4, 2018, 5:44 am
#156
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,635
This is particularly unhelpful, as I'm pretty sure "The First Wing" when it was launched was described as primarily being about the new security entrance to GF, rather than it being about the already existing check-in desks, but them having a new security area next to them. I certainly misread this email, though luckily I have nobody to take through with me in any case.
Apr 4, 2018, 7:34 am
#158
Join Date: Nov 2016
Location: Gateshead
Programs: BA Gold, ELAL Top Platinum
Posts: 851
I went into the GC in T3 to see if there was any affect. There seemed to be about 15 children inside and one entire family using half the computers. Hence I relocated to the CX F lounge.
Apr 4, 2018, 7:51 am
#159
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Apr 4, 2018, 7:54 am
#160
Join Date: Nov 2016
Location: Gateshead
Programs: BA Gold, ELAL Top Platinum
Posts: 851
Apr 4, 2018, 7:56 am
#161
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,112
I do hope BA finds the gain in goodwill from the gold card holders with their entire entourage is worth the loss in goodwill from all the other gold card holders and actual premium passengers whose experience is trashed by this overcrowding. I'd be well annoyed if that sort of queue had happened to me, fortunately I was travelling outside the peak times (on my own, in the front of the airplane).
The entire point of the First Wing is not to have to stand in that sort of queue, so BA entirely nullified it. Amazing.
The entire point of the First Wing is not to have to stand in that sort of queue, so BA entirely nullified it. Amazing.
Jul 13, 2018, 10:25 am
#162
Join Date: Jul 2009
Location: Dorset, UK
Programs: BA GGL
Posts: 635
Just had an email that has extended this offer from 14th July through to 2nd September. T&Cs follow:
Not sure whether this is targeted or not, I assume not.
Whilst we will make every endeavour to accommodate your guests, additional lounge access is subject to capacity and limited to maximum five additional guests travelling with you on the same flight (in addition to any partner card access). Should your first choice of lounge not be available you may be asked to use the Club (business class) Lounge. Valid only for dedicated British Airways departure lounges and not in partner operated lounges. This offer is limited to British Airways operated flights. This offer is available to you as a Gold Guest List Member and not transferable.
Jul 13, 2018, 10:29 am
#163
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,908
Just received the same mail. For my family of 4 we are covered anyway for GF through partner cards so I suspect generally the additional load on GF will be relatively low, assuming most GGLs give partner cards to their families - which would allow 5 in GF anyway.
Jul 13, 2018, 11:05 am
#165
Join Date: Jun 2018
Location: TXL
Programs: BA GGL/CCR; AB Platinum; Hilton Diamond
Posts: 55
Dear Mr tsmnc,
As one of our most valued Executive Club Members, we'd love you and your loved ones to experience our luxurious lounges this Summer. We’re delighted to extend lounge access to up to five of your guests when you travel with us between 14 July and 2 September 2018.
We look forward to welcoming you and your guests.
As one of our most valued Executive Club Members, we'd love you and your loved ones to experience our luxurious lounges this Summer. We’re delighted to extend lounge access to up to five of your guests when you travel with us between 14 July and 2 September 2018.
We look forward to welcoming you and your guests.