Discrepancy between BA and AA itinerary (Booking ref v Record Locator
Nov 10, 2017, 3:35 am
#1
Original Poster
Join Date: May 2008
Location: Berkshire
Programs: BA Lifetime Gold, GGL/CCR, Hilton Diamond, Accor Plat, Pucci Fan Club
Posts: 1,779
Discrepancy between BA and AA itinerary (Booking ref v Record Locator
I booked one of the recent £2k fares in First from Heathrow to Las Vegas via JFK and LAX over Thanksgiving.
I made the booking on AA.com and it also shows up in BA MMB. However on BA MMB it is missing the outbound LAX-LAS sector. Just that one sector. It is there on the return journey. Going back into AA.com shows everything as expected.
I’m not overly concerned and I’m assuming I may have to chase BA for the TPs for the missing sector.
Is it common for there to be a discrepancy between the two booking engines?
I made the booking on AA.com and it also shows up in BA MMB. However on BA MMB it is missing the outbound LAX-LAS sector. Just that one sector. It is there on the return journey. Going back into AA.com shows everything as expected.
I’m not overly concerned and I’m assuming I may have to chase BA for the TPs for the missing sector.
Is it common for there to be a discrepancy between the two booking engines?
Nov 10, 2017, 3:36 am
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
You booked on AA, so AA has the full record.
BA, as an airline operating part of your itinerary, has what it needs to know, and shows you that.
