On-board WiFi: soft launch is underway

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Old Apr 26, 19, 12:34 am   -   Wikipost
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Onboard WiFi is being progessively introduced to both BA's long and shorthaul fleets and is being marketed as Highlife Connect. This thread is to track the rollout.

See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.

Longhaul aircraft with WiFi fitted
A380 - 5 Aircraft

G-XLEA, G-XLEB, G-XLEG, G-XLEH, G-XLEI

747 (Super Hi-J) - 17 Aircraft

G-CIVF, G-CIVH, G-CIVI, G-CIVR, G-CIVS, G-CIVV, G-CIVW, G-CIVX, G-CIVY, G-CIVZ
G-BYGA, G-BYGB, G-BYGC, G-BYGD, G-BYGE, G-BYGF, G-BYGG

777-200 (4 Class) - 23 Aircraft

​​​​​​G-VIIA, G-VIIC, G-VIID, G-VIIE, G-VIIF, G-VIIG, G-VIIH, G-VIIJ, G-VIIK, G-VIIL, G-VIIM, G-VIIN, G-VIIS, G-VIIV, G-VIIW, G-VIIY
G-YMMJ, G-YMMK, G-YMML, G-YMMN, G-YMMO, G-YMMP
G-RAES

​​​​​​777-200 (3 Class) - 14 Aircraft

G-VIIO, G-VIIP, G-VIIU, G-VIIX
G-YMMA, G-YMMB, G-YMMC, G-YMMD, G-YMME, G-YMMF, G-YMMR, G-YMMS, G-YMMT, G-YMMU

777-300 - 8 Aircraft

G-STBA, G-STBB, G-STBC, G-STBD, G-STBE, G-STBG, G-STBI, G-STBL

787-9 - 2 Aircraft

G-ZBKI, G-ZBKJ


This is the current cost for longhaul flights:

Basic (Browse package)
  • 1 hour: £4.99
  • 4 hours: £10.99
  • Full flight: £14.99

Fast (Stream package)
  • 1 hour: £7.99
  • 4 hours: £17.99
  • Full flight: £23.99

Longhaul aircraft planned NOT to have WiFi fitted
BA have decided to not fit WiFi to the aircraft listed below. Some of the aircraft are due to be retired from the fleet over the next two years. This is thought to be part of the reason for not fitting them with WiFi.

747 (Mid-J) - 16 Aircraft

G-BNLN, G-BNLY
G-CIVA, G-CIVB, G-CIVC, G-CIVD, G-CIVE, G-CIVJ, G-CIVK, G-CIVL, G-CIVM, G-CIVN, G-CIVO, G-CIVP, G-CIVT, G-CIVU

747 (Super Hi-J) - 1 Aircraft

G-CIVG

777-200 (4 Class) - 3 Aircraft

G-ZZZA, G-ZZZB, G-ZZZC

Longhaul aircraft still to be fitted with WiFi
WiFi installation on the remaining longhaul aircraft in operation is expected to be completed in 2020. Dates shown below are roughly when each aircraft is planned to return to service having undergone WiFi installation. Aircraft are listed firstly by type, then listed by planned return to service date.

Information shown may subject to change and is based on info posted in this thread.


A380

G-XLEC - 13 May (Currently at MNL)
G-XLEJ - 18 June
G-XLED - 18 August
G-XLEE - 24 October
G-XLEK - 29 November
G-XLEF - February 2020
G-XLEL - 2020

777-200 (4 Class)

G-YMMH - 13 May (Currently at CWL)
G-YMMG - 23 May
G-VIIB - 30 June
G-YMMI - 13 July

777-200 (3 Class)

G-VIIR - 30 April (Currently at CWL)
G-VIIT - 24 October

​​​​​​777-300

G-STBK - 18 June
G-STBH - 27 November
G-STBF - 2020
G-STBJ - 2020

787-8

G-ZBJA - 2020
G-ZBJB - 2020
G-ZBJC - 2020
G-ZBJD - 2020
G-ZBJE - 2020
G-ZBJF - 2020
G-ZBJG - 2020
G-ZBJH - 2020
G-ZBJI - 2020
G-ZBJJ - 2020
G-ZBJK -2020
G-ZBJM - 2020


787-9

G-ZBKK - 27 April (Currently at CWL)
G-ZBKH - 2 May (Currently at CWL)
G-ZBKL - 3 July
G-ZBKM - 12 July
G-ZBKG - 20 July
G-ZBKN - 28 July
G-ZBKO - 20 August
G-ZBKP - 22 November
G-ZBKA - 2020
G-ZBKB - 2020
G-ZBKC - 2020
G-ZBKD - 2020
G-ZBKE - 2020
G-ZBKF - 2020
G-ZBKR - 2020
G-ZBKS - 2020
Shorthaul aircraft with WiFi fitted and enabled
Following testing the system went live on the first few aircraft in March 2019 with full rollout expected by summer 2019.

A319 - 1 Aircraft

G-EUPM

A320 - 3 Aircraft

G-GATK
G-TTNC
G-TTOE

The following aircraft have WiFi fitted and in use for testing purposes only:

A319 - 2 Aircraft

G-EOUA
G-EUPP

A320 (CEO) - 8 Aircraft

G-EUUG, G-EUUK, G-EUUL, G-EUUM, G-EUUN, G-EUUP
G-EUYE
G-TTOB

The cost of wifi on shorthaul flights is dependant on the route. So far the following prices are known:-

Messaging - £1.99 or £2.99 depending on distance.

Browse & Stream (whole flight)
£4.99 (NCL)
£6.99 (HAM)
£7.99 (LIS / PMI)
£8.99 (AGP)
£9.99 (SOF)

There have also been one hour browse & stream packages available for £4.99 reported on the LGW-PMI and LHR-SOF routes. It remains to be seen if this is a permanent feature or price-testing as the service rolls out.

Shorthaul aircraft NOT planned to receive WiFi
BA plan to withdraw a number of their A319 aircraft over the next two years. As a result the aircraft listed below will not be fitted with WiFi.

A319 - 30 Aircraft

G-EUOB to I
G-EUPA to K, G-EUPW
G-DBCA-H, G-DBCJ, G-DBCK
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Old Dec 5, 18, 3:28 pm
  #376  
 
Join Date: Jul 2014
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G-VIIU has went back to Gatwick from Shannon today after around 12 days in Shannon, anyone know if this aircraft has maybe gotten WIFI fitted and been repainted during its time on the ground?
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Old Dec 5, 18, 5:34 pm
  #377  
 
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Shannon is wifi fitting mainly, paint is Dublin.
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Old Dec 14, 18, 6:15 am
  #378  
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Originally Posted by Schind View Post
It's been mentioned on here and elsewhere that the 787 installations are starting in September. The BA Source mentions that ZBJC went to Cardiff today for maintenance. I wonder if this is the first.
https://www.britishairways.com/en-us.../wifi-on-board doesn't list any 787 Dreamliners has having wifi. Is this correct or are BA being slow to update the web page?
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Old Dec 14, 18, 1:04 pm
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Originally Posted by NFH View Post
https://www.britishairways.com/en-us.../wifi-on-board doesn't list any 787 Dreamliners has having wifi. Is this correct or are BA being slow to update the web page?
It was updated a month or so ago. XLEI came out of maintenance on October 20th so it's definitely been updated since then. It doesn't look like any 787s have been fitted yet.
As an aside - XLEA is in Manila maintenance now. It should be returning very soon so will be the next A380 on the list.
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Old Dec 14, 18, 2:39 pm
  #380  
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Originally Posted by NFH View Post
https://www.britishairways.com/en-us.../wifi-on-board doesn't list any 787 Dreamliners has having wifi. Is this correct or are BA being slow to update the web page?
It is irksome that some unrefitted LGW 777s have wifi and yet this hasn't happened to 787s. I know the intention is for them to have wifi, but for some reason they are at the end of the list. I've checked all the 787s I've been on recently and it's not some listing error, none of them have it. One reason for that, perhaps, is that with the Trent engine issue, the remaining 787s are running so intensely that there simply isn't a convenient slot for it.
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Old Dec 14, 18, 2:46 pm
  #381  
 
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I imagine that 787s may have a delay on them as retrofitting parts to the skin of a carbon fibre aircraft may be slightly more painful than fitting to a metal airframe...
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Old Dec 14, 18, 2:59 pm
  #382  
 
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Originally Posted by corporate-wage-slave View Post
It is irksome that some unrefitted LGW 777s have wifi and yet this hasn't happened to 787s. I know the intention is for them to have wifi, but for some reason they are at the end of the list. I've checked all the 787s I've been on recently and it's not some listing error, none of them have it. One reason for that, perhaps, is that with the Trent engine issue, the remaining 787s are running so intensely that there simply isn't a convenient slot for it.
I think there's something more to it than this - the new ones being delivered aren't fitted either and line-fitting at the factory should have been happening for a while now on the 787s.
Just like Inmarsat/DT and the EAN, Gogo rarely give straight answers when questioned about this sort of thing.
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Old Dec 15, 18, 5:13 am
  #383  
 
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We are flying BA0196 from IAH (houston) to LHR today Dec 15 at 9.25pm and BA0257 from LHR to DEL ( Delhi, India) Sunday Dec 16. Is there a way to find out which aircraft we will be flying and whether it will have onboard wi-fi? thanks
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Old Dec 15, 18, 5:21 am
  #384  
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Originally Posted by billu777 View Post
We are flying BA0196 from IAH (houston) to LHR today Dec 15 at 9.25pm and BA0257 from LHR to DEL ( Delhi, India) Sunday Dec 16. Is there a way to find out which aircraft we will be flying and whether it will have onboard wi-fi? thanks
Welcome to Flyertalk and welcome to the BA forum billu, I hope you have a good set of flights. These are 777 sectors so you may be OK but I can't see the aircraft allocated to these services yet. The LHR-IAH sector departs at 15:00 GMT and that will be updated here about 5 minutes after take off
https://www.flightradar24.com/data/flights/ba197
however I'll be playing rugby then so I won't be able to clarify further. I would nevertheless use the advice upthread and pre-register your email using the links provided, I would hope that one of these services will be wifi enabled, probably the DEL service would be better for you.

I hope you have a good trip and that we wil hear more from you in the future.
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Old Dec 15, 18, 10:53 am
  #385  
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Originally Posted by billu777 View Post
We are flying BA0196 from IAH (houston) to LHR today Dec 15 at 9.25pm and BA0257 from LHR to DEL ( Delhi, India) Sunday Dec 16. Is there a way to find out which aircraft we will be flying and whether it will have onboard wi-fi? thanks
And to follow up on my previous reply, you appear to be on G-YMML for Houston to London tonight, which has Wifi. I have no idea about the Delhi flight though.
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Old Dec 17, 18, 4:45 am
  #386  
 
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I am on G-VIIW about half an hour out of LGW heading westwards. Download speed for the normal browsing package is 0.12Mbs (according to Ookla). Is that as good as it gets ?? Service on VS over the Atlantic recently was far far superior.
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Old Dec 17, 18, 4:49 am
  #387  
 
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I flew on QR on Friday, and what is supposedly a better wifi system than BAs, and I gave up after 20 minutes, it was terrible. So 0.12 might be your lot...
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Old Dec 17, 18, 8:38 am
  #388  
 
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The last update said G-CIVH was being fitted in CWL. I see it's back flying now - does this mean it's fitted? If so, only 3 super-hi-J 747s to go.
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Old Dec 17, 18, 9:07 am
  #389  
 
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I am not sure whether this has been covered (I think it was discussed at one point), but I have had no problem tethering my phone to my laptop and using both through the laptop connection.

I also discovered that Whatsapp calling works on my tethered phone (amazing really given how poor the wifi is), but I made the mistake of trying this out up in the front galley where the Captain was out for a break, and he told me that BA does not allow phoning on board - although he was unable to identify the source of this rule (CAA, BA, or other). In any event, it was all very amiable and he was as surprised as I was, that I had managed to get it working. Perhaps, on balance, not such a good thing that it does unless the rule (which the cabin crew appeared to know nothing about) is strictly enforced when people are seated ....

I now need to see whether I can pick the Captain up on the ATC radio website, as I managed previously on a VS flight; or is that too sadly nerdy / geeky ??
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Old Dec 17, 18, 1:38 pm
  #390  
 
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Originally Posted by Frequentflyer99 View Post
I am on G-VIIW about half an hour out of LGW heading westwards. Download speed for the normal browsing package is 0.12Mbs (according to Ookla). Is that as good as it gets ?? Service on VS over the Atlantic recently was far far superior.
No - it's not as good as it gets. There are a few reviews online. One reviewer was able to stream Youtube and Netflix on the browse package:-

"I experienced a stable and snappy connection under the Browse plan for the remainder of the flight.
I had no trouble browsing and tweeting, and surprisingly I was still able to stream to a degree. Netflix and YouTube seemed to work without issue on this plan, potentially negating the need to buy up to the Stream plan."

https://runwaygirlnetwork.com/2018/1...ns-advantages/
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