Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Jun 13, 2018, 6:34 am
#1321
Join Date: Feb 2004
Location: UK/France
Programs: BA Lifetime Gold, EY Plat, etc
Posts: 351
Puts BA CW ahead of AA if my last trip is anything to go by
I had my first opportunity to compare the latest BA/AA services with an outbound upper deck 747 and a return in the mini cabin on an AA 77W which is the nearest equivalent. LHR ORD out and DFW LHR back
Apart from the BA service being too drawn out (which I think is not news) I have to say that the BA experience was better than AA. I do find AA’s seat uncomfortable to sleep on compared to BA’s more padded bed and this is probably the deciding factor on an overnight flight. Nevertheless BA’s food, service, wine and seat comfort are now ahead in my book (lumbar support and headrest adjustable on BA but not on AA) plus usually personalised service/addressed by name on BA but not on AA. IFE and connectivity are now on par. You get less personal space on BA than on AA but that doesn’t tip the balance for me.
So I think BA has certainly caught up with the latest tweaks to CW. Now to see with the next layout if they can establish some leadership at least across the Atlantic. I fear that the current leading standards in the ME/Asia are too high for BA to match.
Apart from the BA service being too drawn out (which I think is not news) I have to say that the BA experience was better than AA. I do find AA’s seat uncomfortable to sleep on compared to BA’s more padded bed and this is probably the deciding factor on an overnight flight. Nevertheless BA’s food, service, wine and seat comfort are now ahead in my book (lumbar support and headrest adjustable on BA but not on AA) plus usually personalised service/addressed by name on BA but not on AA. IFE and connectivity are now on par. You get less personal space on BA than on AA but that doesn’t tip the balance for me.
So I think BA has certainly caught up with the latest tweaks to CW. Now to see with the next layout if they can establish some leadership at least across the Atlantic. I fear that the current leading standards in the ME/Asia are too high for BA to match.
Last edited by Robespierre; Jun 13, 2018 at 11:11 am Reason: Autocorrect Grrrrrr
Jun 13, 2018, 7:23 am
#1322
Join Date: Jul 2012
Posts: 500
I had my first opportunity to compare the latest BA/AA services with an outbound upper deck 747 and a return in the mini cabin on an AA 77W which is the nearest equivalent. LHR ORD out and DFW LHR back
Apart from the BA service being too drawn out (which I think is not news) I have to say that the BA experience was better than AA. I do find AA’s seat uncomfortable to sleep on compared to BA’s more padded bed and this is probably the deciding factor on an overnight flight. Nevertheless BA’s food, service, wine and seat comfort are now ahead in my book (lumbar support and headrest adjustable on BA but not on AA) plus usually personalised service/addressed by name on BA but on not in AA. IFE and connectivity are now on par. You get less personal space in BA than on AA but that doesn’t tip the balance for me.
So I think BA has certainly caught up with the latest tweaks to CW. Now to see with the next layout if they can establish some leadership at least across the Atlantic. I fear that the current leading standards in the ME/Asia are too high for BA to match.
Apart from the BA service being too drawn out (which I think is not news) I have to say that the BA experience was better than AA. I do find AA’s seat uncomfortable to sleep on compared to BA’s more padded bed and this is probably the deciding factor on an overnight flight. Nevertheless BA’s food, service, wine and seat comfort are now ahead in my book (lumbar support and headrest adjustable on BA but not on AA) plus usually personalised service/addressed by name on BA but on not in AA. IFE and connectivity are now on par. You get less personal space in BA than on AA but that doesn’t tip the balance for me.
So I think BA has certainly caught up with the latest tweaks to CW. Now to see with the next layout if they can establish some leadership at least across the Atlantic. I fear that the current leading standards in the ME/Asia are too high for BA to match.
Jun 13, 2018, 8:16 am
#1323
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
I'm on the Amman flight next week, I understand that the new bedding is included but seeing as it's the mid haul a321, and a day/evening flight, is this definitely confirmed? Also, won't this potentially rob a lot of space from the overheads in J?
I'm guessing that the catering will not be updated, frankly with the smaller galley I'm not expecting the moon on a stick anyway.
I'm guessing that the catering will not be updated, frankly with the smaller galley I'm not expecting the moon on a stick anyway.
Jun 13, 2018, 8:22 am
#1324
Join Date: Dec 2016
Posts: 587
I'm on the Amman flight next week, I understand that the new bedding is included but seeing as it's the mid haul a321, and a day/evening flight, is this definitely confirmed? Also, won't this potentially rob a lot of space from the overheads in J?
I'm guessing that the catering will not be updated, frankly with the smaller galley I'm not expecting the moon on a stick anyway.
I'm guessing that the catering will not be updated, frankly with the smaller galley I'm not expecting the moon on a stick anyway.
Jun 13, 2018, 11:12 am
#1325
Join Date: Feb 2016
Location: UK
Programs: BAEC Bronze, Avis Preferred, Hilton Honors Silver
Posts: 32
Just pre-ordered meals for LHR-SIN flight (in July) and noticed only 3 main options. Does this mean SIN will have the new catering by then? The Wiki shows it only having new bedding.
Jun 20, 2018, 11:29 pm
#1328
Join Date: Dec 2017
Programs: BA Gold, Hilton Silver,
Posts: 151
Jun 21, 2018, 4:55 am
#1329
Join Date: Jan 2018
Location: LHR
Programs: BAEC Silver
Posts: 484
Am flying for work LHR - BKK - LHR CW in November (Not by choice). Looking through it looks like we have new bedding but anyone know if new catering will be on this route by then ? Have read/heard the 772's used are pretty battered on this route for some reason - anyone with any recent experiences ?? Cheers All !
Jun 21, 2018, 5:59 am
#1330
Join Date: Oct 2015
Posts: 246
Flew this weekend to JFK with the genuinely new Do&Co catering. The food was the best airline food I had ever tasted. Having flown a few weeks prior to PHL with the old food on new plates there is a marked difference on the JFK route and I will make extra effort to route through JFK in the future. It is a shame that BA now have this inconsistency, one of the crew members informed me it is because Do&Co are only available at some stations. However, this is not a reason for all LHR departures not taking their catering.
Jun 21, 2018, 6:04 am
#1331
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
Am flying for work LHR - BKK - LHR CW in November (Not by choice). Looking through it looks like we have new bedding but anyone know if new catering will be on this route by then ? Have read/heard the 772's used are pretty battered on this route for some reason - anyone with any recent experiences ?? Cheers All !
Jun 21, 2018, 6:16 am
#1332
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,899
Jun 22, 2018, 1:47 pm
#1333
Join Date: Feb 2018
Location: Dallas, TX
Programs: BAEC Silver
Posts: 47
Is the the new service on LHR outbound flights only? I have a DFW-LHR trip coming up in a couple of weeks. Flying CW from DFW to LHR but WT+ on the return. Was hoping to experience the new service and bedding. Thanks!
Jun 22, 2018, 1:56 pm
#1334
Join Date: Dec 2012
Location: Toronto
Programs: BA Silver, VIPorter, VIA Preference: Privilège, Air Canada Aeroplan
Posts: 369
You may get a new washbag - I got one on this route in May. Old bedding and sorry to say frankly terrible food. You may be lucky and get one of the refitted 777's though. My August YYZ-LGW flight has been changed to one.
Jun 22, 2018, 2:10 pm
#1335
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
The new service is on all LHR flights to and from the USA and Canada.