Tafflyer

Come on, that's just the other extreme. Private doesn't automatically make bad.

The current problems with BA are down to hunger for quick and high profits and the personal enrichment that comes from it. CEO and Chairman both know their time is limited and want to make that short-term impression for maximum personal benefit. This in my opinion is a very short-term gain since failure to look after long-term benefits and profitability suffer due to this. It is very prevalent in the UK and contributes to the boom-and-bust cycle that we all can identify.

Tafflyer

No, but if it was a flexible ticket he should be able to refund it with little or no penalty. I always thought that visa refusal was grounds for a refund under the BA T&C's anyway. It certainly was for a China trip of mine where I had to slip the date of travel when the visa was not granted in time.

rossmacd

I know Air China offer it in some of their fare rules, and certainly AF/KL did offer it, certainly on tickets issued in India (however, not sure if they still offer this). I think Qantas did also offer this on ex-Indonesia tickets (again, not sure if they continue to do so).

I understand EK/QR still offer this feature ex-India, but you must provide verification from the destination Embassy that you have had your visa application denied to be eligible for a refund.

710 77345

Ones I've used were in Russia. You'll need to pick through a service like ExpertFlyer - will say something like: "FULL REFUND PERMITTED AT LEAST 24 HOURS BEFORE DEPARTURE IN CASE OF REJECTION OF VISA."

HIDDY

Exactly.

That explains why a positive CE experience story hasn't had one reply in over 8 hours.

KARFA

Thanks, so certainly possible but unlikely to be relevant for a UK-US booking?

ahmetdouas

Use a travel agent to issue the ticket than cancel it, usually they allow this if you cancel it within 24 hours of issuing it. Or buy one yourself then cancel it within 24 hours !

KARFA

What use is that? How do you go through a whole visa application process for the US in 24 hours?

rossmacd

Utter rubbish.

dougzz

Depends on your perspective for positive. I'd say OP set the bar low, and wasn't then disappointed. As pointed out economy seat with blocked middle, a humorous remark from the pilot and a £5 breakfast. Pure luxury.

HIDDY

A good strategy if you ask me. ^

BABenchley

http://www.dailymail.co.uk/news/arti...ays-again.html

Andriyko

Well, one's positive thoughts about BA do not really leave much room for people to jump in and say how they now fly AA or CX or QR, do they? Although the ability of some to remind us about how they dumped BA in favour of a different airline in almost any thread is really astonishing. I am sure many people do not even bother or feel reluctant to post anything good because the 'climate' on this forum have been very anti BA lately (or they don't want to be accused of having low expectations or not having tried adding hours to their travel to fly with a competitor so 'what would they know?'). Even though it is an internet (anonymous for the most part) forum, expressing a popular thought still matters, and it is going against the trend or what's in vogue that's difficult.

nallison

Or, and maybe I'm just being crazy here, there are just more people having those kind of experiences? On the thread about the new survey asking about who people are flying less, damage to the brand etc. I noticed a lot of posters who are normally on the supportive side saying they had given quite harsh feedback.

At some point you have to ask yourself if maybe it's not them, it's you?

When I Travel The World

This article really annoys me. What he did is really annoying.
Everyone knows you can't just change names on tickets, so he got told no and wanted to complain about it.

Ugggg this is some of my job, i have to audit tickets for celebrities because 99 % of them cancel and change plans every day, so I have to make sure all of our staff read the rules correctly and advise so we are not responsible for incidents like this with really expensive tickets.