chris1922Mk2

I'll check the wording tonight. My confusion is because the Mastercard was offered when the later flight was downgraded to Club, which was subsequently put back up to First. So was the mastercard for downgrade or denied boarding, or both !

chris1922Mk2

Ah, OK. Got you now. The ops manger didn't mention that till later, as he knew we would never accept it.

SK AAR

This is neither downgrade nor IDB. The pax accepted to take the later BA flight and traveled in F (as originally booked). The pax was offered a MC worth EUR 600 (+ received 1 botle of C + two for the OP, but that is hardly of relevance) which was accepted. End of story.

lavajava

Thanks for posting the trip report. It will be good to see Juan in a few weeks.

If this were me, I wouldn't spend any more time on this. 600 EUR of pre-paid card and over £300 worth of LPGS is damn good. Someone that knows EU261 better may jump in with some useful advice, perhaps due to the delay with your partner getting home but still, nearly £1000 for a bit of wait doesn't seem so bad.

smokie36

OMG my dream scenario.

Escape my darling in First with free flow LPGS and two bottles to take home.

Oh and 600 Euros into the bargain.

New shoes for her too.

This would be win win for me but shhh don't tell her.

seanp7

I agree with others too - really enjoyed your trip report (shame about the crew on the first leg), and I also think you came out of this pretty well, given you both still flew in F.

You could try for some Avios but I wouldn't spend much more time on it either.

LostAntipod

So is it a fair conclusion, having read the OPs adventure, to say that BA as a matter of policy would not attempt to downgrade one passenger in Club or WT+ to a lower class , in order to ensure a displaced First passenger gets to their destination in the next best cabin ? I mean, seriously- "heres our premium experience: if you want to get to your destination together, one of you needs to travel in economy". I guess it's cheaper to compensate one passenger instead of two or three by downgrading others. Or ....were these the options given to the OP because it was a redemption ticket? ie. a paid F pax wouldn't be told "you need to travel WT or take a later flight and not in F anyway" (to paraphrase). This actually might explain the options given, if every other seat in Club and WT+ was a paid seat. Interested if someone knows the procedural answer to all this....or is it down to the luck of the draw on how accommodating the staff are?

One would like to dream that the premium cabin experience includes being prioritised for next cabin class when a fault of the airlines own equipment causes a problem.

chris1922Mk2

Thanks seanp7, glad you enjoyed it. As I said this post was really about a trip report. I don't want to turn this into a BA/F bashing thread, nor a rant about entitlement to compensation. I do think we were fairly treated, came out of it well and only wanted to gauge the opinion of better qualified and more informed members on here.

chris1922Mk2

OK, so the wording is "You agree to accept this card as the method of payment of your compensation under Article 7.3 of Regulation (EC) no261/2004. This does not affect any of your other statutory rights".

As someone else said, downgrade compensation is in the form of 30/50/75% of fare paid (Article 10), so this would seem to be (at least) in the spirit of Article 4.3, IDB, which states "If boarding is denied to passengers against their will, the operating air carrier shall immediately compensate them in accordance with Article 7........."
Perhaps it could also be considered a good will gesture, along with the champagne.
Either way, it would appear to be a decent result, and was offered immediately, rather than have to be claimed for.

mlafqtv

An otherwise great trip report, apart from the above.
Why, oh why is there this need to try and squeeze as much out of the airline as possible?

DrBernardo

I had dinner in the BOS F dining section a couple of weeks back (last time I'll get to use the CCR card in a while) and I actually thought the food was really good - better than the London CCR in some ways.

a mirrer

I'll ask a different question, why oh why does ba need to squeeze every drop of revenue from premium cabins by overbooking?

smokie36

The issue here was a broken seat rather than overbooking.

mikeyfly

Agreed - but it's peculiar a lone traveller wasn't targeted for the next flight rather than splitting a party

clarkeysntfc

This is a very poor show, and I would be raising a complaint on this point.