Cleanliness - 'brown stains' in toilet Bah-LHR
May 16, 2017, 12:47 am
#1
Original Poster
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 581
Cleanliness - 'brown stains' in toilet Bah-LHR
Flew BAH-LHR last night in J. Was first person to use one of the toilets before take off. Disgusted to see a lot of brown smears across wall and ceiling on supposedly clean jet.
Got some photos of it, not sure how to upload them from a phone though? I do have to wonder how difficult is it to clean brown smears off a toilet wall? Plane more widely was tatty and dirty and I had a broken footrest necessitating a seat move.
Have flown QR, EK and BA in J in last three weeks. Sadly BA is a very distant third on meals, cabin, crew and experience. :-(
Got some photos of it, not sure how to upload them from a phone though? I do have to wonder how difficult is it to clean brown smears off a toilet wall? Plane more widely was tatty and dirty and I had a broken footrest necessitating a seat move.
Have flown QR, EK and BA in J in last three weeks. Sadly BA is a very distant third on meals, cabin, crew and experience. :-(
May 16, 2017, 2:43 am
#5
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
May 16, 2017, 5:13 am
#7
Original Poster
Join Date: Dec 2004
Programs: BA Exec Club
Posts: 581
I'll avoid the photos then :-)
If it was tea / coffee, it was a brown on the ceiling, the likes of which I'd not seen before...
I'd complain but I know I'll get a form letter without anything done about it. Didnt raise it at the time as it was very late at night / early morning and I just wanted to get to sleep. Didnt think saying anything would make a difference and didnt know cleaners could be called back - one to remember for next time.
If it was tea / coffee, it was a brown on the ceiling, the likes of which I'd not seen before...
I'd complain but I know I'll get a form letter without anything done about it. Didnt raise it at the time as it was very late at night / early morning and I just wanted to get to sleep. Didnt think saying anything would make a difference and didnt know cleaners could be called back - one to remember for next time.
May 16, 2017, 5:54 am
#9
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,563
May 16, 2017, 5:59 am
#10
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
They must have been taking salts (somersaults
)
May 16, 2017, 6:35 am
#11
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
May 16, 2017, 6:43 am
#12
Join Date: Aug 2005
Location: London
Programs: BA silver, VS, Jet, Carlson gold, Amex Plat
Posts: 614
If the OP was the first person to use the loo after the turn-around, then it doesn't matter how/why it was caused, it should have been cleaned. It is a simple lack of cleaning (but hardly surprising for BA).