Got stung..strange fare anomaly!
#1
Original Poster
Join Date: Jan 2006
Location: Scotland
Programs: Starbucks Gold
Posts: 581
Got stung..strange fare anomaly!
Last month the wife booked with AA/BA
29/3 Dub-Lhr-Hel (BA)
30/3 Hel-Man (AY)
30/3 Ord-Mco (AA)
Then..
8/4 Mco-Phl-Lhr-Dub
The AA itinerary clearly stated that the outbound Man flight was via Ord..which it was. (Thought the J seats on AA 767 were cr@p).
After we got home it turns out that AA market (reasons unknown) this flight as Man-Mco (which is isn't) with a stopover in Ord. Clear security, go through TSA, Change Terminals, change planes etc. I've tried to claim 40 extra TP's for the flight down to Mco but BA is pretty much telling me to Bu@@er off. Twice! The flight numbers for both flights were the same, but it was clearly two different flights..even Ba's own itinerary in MMB for this flight gave the right amount of TP's (560).
Does BA have weird fares/multi sectors/multi flights that don't give you the extra TP's/Avios that I/we should look out for?
29/3 Dub-Lhr-Hel (BA)
30/3 Hel-Man (AY)
30/3 Ord-Mco (AA)
Then..
8/4 Mco-Phl-Lhr-Dub
The AA itinerary clearly stated that the outbound Man flight was via Ord..which it was. (Thought the J seats on AA 767 were cr@p).
After we got home it turns out that AA market (reasons unknown) this flight as Man-Mco (which is isn't) with a stopover in Ord. Clear security, go through TSA, Change Terminals, change planes etc. I've tried to claim 40 extra TP's for the flight down to Mco but BA is pretty much telling me to Bu@@er off. Twice! The flight numbers for both flights were the same, but it was clearly two different flights..even Ba's own itinerary in MMB for this flight gave the right amount of TP's (560).
Does BA have weird fares/multi sectors/multi flights that don't give you the extra TP's/Avios that I/we should look out for?
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
I suspect same flight numbers for MAN-ORD and on to MCO. It is in fact AA who are telling you to bugger off when the claim is submitted to them from BA. Unfortunately there are a number of these AA multi segment same flight numbers which still exist and you aren't not the first person to fall in to the trap - hopefully you will know for next time and keep an eye on flight numbers.
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
Yes, this does come up from time to time. As far as I can tell you're stuck on this one. It is one prime AA code to MCO and though it is different aircraft, different seats, different boarding passes, AA - who award the Tier Points - nevertheless treats it as one flight.
You're not the first, I doubt you'll be the last. It just requires you to check the AA flight numbers and if they are the same you need to shuffle things around. Or even have 24 hours in ORD and go on the same service, that would give the extra TPs.
Watch out for AA's Heathrow service to Salt Lake City and Honolulu. No, there are no such flights, but there are in the splendid imagination of AA.
You're not the first, I doubt you'll be the last. It just requires you to check the AA flight numbers and if they are the same you need to shuffle things around. Or even have 24 hours in ORD and go on the same service, that would give the extra TPs.
Watch out for AA's Heathrow service to Salt Lake City and Honolulu. No, there are no such flights, but there are in the splendid imagination of AA.
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
#6
Join Date: Jan 2008
Posts: 1,492
#8
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,818
Direct flights (single flight numbers with a connection) only earn avios and tier points based upon the beginning and end cities. This is how it credits with Advantage also. You won't get AA to change their mind. See also this thread and others linked within:
http://www.flyertalk.com/forum/briti...g-flights.html
http://www.flyertalk.com/forum/briti...g-flights.html
#9
Join Date: Jul 2008
Location: London
Programs: BA Blue, Hyatt, Marriot, HHonors
Posts: 378
If the MAN-MCO is shown on you ticket, then that is what you get.
Similar to BA15/16 to/from SYD via SIN. You come off the Aircraft and reboard again.
Only difference is with USA, you have to clear Customs at first point of Entry.
Similar to BA15/16 to/from SYD via SIN. You come off the Aircraft and reboard again.
Only difference is with USA, you have to clear Customs at first point of Entry.
#10
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,214
A direct but not non-stop flight counts as one flight for the purpose of TP credit. You are, to use a technical term, SOL.
#11
Join Date: Feb 2005
Location: London
Programs: BAEC Gold, IHG Spire Ambassador, Starbucks Gold,
Posts: 624
MAN-PHL-LAS is also one of these with 1 flight number but 2 separate flights (AA735). However, it has TWO BA codeshare numbers (BA1600 and BA6717) so whilst it will not help retrospectively in this situation, booking with BA codes would net the desired (logical) credit.
#12
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
#13
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,818
#14
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
Moreover if the first leg is delayed then they may dispatch the second leg without waiting for people to connect, thus exposing the falsity of it! At least you would then get the extra TPS.
#15
Original Poster
Join Date: Jan 2006
Location: Scotland
Programs: Starbucks Gold
Posts: 581
Thxs everyone...luckily we didnt really need the tps..but had i known this..i would have gone a different route rather than connect through Manchester...plus got extra tps..u live and learn eh?