Weird emails from Avios
Apr 25, 2017, 12:35 pm
#1
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 507
Weird emails from Avios
I just received 2 strange emails from Avios titled:
Avios: Your Absa Cash Rewards have been converted
and
Avios: Your uCount Rewards points have been converted
The emails look they are from Avios as the have my correct balance embedded and just confirm a points conversion (no amounts mentioned) but I have never used or even heard of Absa or uCount. My Avios account looks ok with no unusual transactions showing.
Did anyone else receive similar emails from Avios today?
Avios: Your Absa Cash Rewards have been converted
and
Avios: Your uCount Rewards points have been converted
The emails look they are from Avios as the have my correct balance embedded and just confirm a points conversion (no amounts mentioned) but I have never used or even heard of Absa or uCount. My Avios account looks ok with no unusual transactions showing.
Did anyone else receive similar emails from Avios today?
Apr 25, 2017, 12:39 pm
#3
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 507
Apr 25, 2017, 12:47 pm
#5
Join Date: Nov 2015
Location: London
Programs: BA Gold
Posts: 1,683
Me too, both of them. I don't like what Avios do with email. They sent an email about buying points, and the link in it forwarded to a non Avios domain. I'm always suspicious of emails that forward to domains with different names, and consider it very bad practice.
Apr 25, 2017, 1:43 pm
#9
Join Date: Oct 2015
Programs: BAEC Silver
Posts: 8
They've tweeted that its an error.
"We're aware that an email for our South African customers has been sent to some of our UK base in error, please disregard. Thx ^VW"
"We're aware that an email for our South African customers has been sent to some of our UK base in error, please disregard. Thx ^VW"
Last edited by ferndownflyer; Apr 25, 2017 at 1:44 pm Reason: Spelling
Apr 25, 2017, 3:30 pm
#15
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
ABSA is a South African bank, which is currently a subsidiary of Barclays Bank: https://www.absa.co.za
UCount is a rewards scheme operated by Standard Bank (of South Africa): https://ucount.standardbank.co.za/personal/
And avios.com has a South African scheme, so all of this is consistent with an emailing glitch rather than anything weirder or more sinister.
UCount is a rewards scheme operated by Standard Bank (of South Africa): https://ucount.standardbank.co.za/personal/
And avios.com has a South African scheme, so all of this is consistent with an emailing glitch rather than anything weirder or more sinister.