Weird emails from Avios
#1
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 476
Weird emails from Avios
I just received 2 strange emails from Avios titled:
Avios: Your Absa Cash Rewards have been converted
and
Avios: Your uCount Rewards points have been converted
The emails look they are from Avios as the have my correct balance embedded and just confirm a points conversion (no amounts mentioned) but I have never used or even heard of Absa or uCount. My Avios account looks ok with no unusual transactions showing.
Did anyone else receive similar emails from Avios today?
Avios: Your Absa Cash Rewards have been converted
and
Avios: Your uCount Rewards points have been converted
The emails look they are from Avios as the have my correct balance embedded and just confirm a points conversion (no amounts mentioned) but I have never used or even heard of Absa or uCount. My Avios account looks ok with no unusual transactions showing.
Did anyone else receive similar emails from Avios today?
#3
Original Poster
Join Date: Feb 2014
Location: London
Programs: IHG Spire Amb, Accor Gold, HH Diamond, Krispy Kreme Brown with chocolate sprinkles
Posts: 476
#5
Join Date: Nov 2015
Location: London
Programs: BA Gold
Posts: 953
Me too, both of them. I don't like what Avios do with email. They sent an email about buying points, and the link in it forwarded to a non Avios domain. I'm always suspicious of emails that forward to domains with different names, and consider it very bad practice.
#9
Join Date: Oct 2015
Programs: BAEC Silver
Posts: 8
They've tweeted that its an error.
"We're aware that an email for our South African customers has been sent to some of our UK base in error, please disregard. Thx
VW"
"We're aware that an email for our South African customers has been sent to some of our UK base in error, please disregard. Thx

Last edited by ferndownflyer; Apr 25, 17 at 2:44 pm Reason: Spelling
#11
Join Date: Nov 2006
Location: In theory near BHD or ABZ, but usually a hotel in another country
Programs: Seniors Bus Pass, BA Gold
Posts: 5,036
I have them too.
They are for my avios account only, not my BAEC account avios. I have them with different login details so know which are which!
They are for my avios account only, not my BAEC account avios. I have them with different login details so know which are which!
#15
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 36,061
ABSA is a South African bank, which is currently a subsidiary of Barclays Bank: https://www.absa.co.za
UCount is a rewards scheme operated by Standard Bank (of South Africa): https://ucount.standardbank.co.za/personal/
And avios.com has a South African scheme, so all of this is consistent with an emailing glitch rather than anything weirder or more sinister.
UCount is a rewards scheme operated by Standard Bank (of South Africa): https://ucount.standardbank.co.za/personal/
And avios.com has a South African scheme, so all of this is consistent with an emailing glitch rather than anything weirder or more sinister.