Weird emails from Avios

Old Apr 25, 17, 1:35 pm
  #1  
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Weird emails from Avios

I just received 2 strange emails from Avios titled:

Avios: Your Absa Cash Rewards have been converted

and

Avios: Your uCount Rewards points have been converted

The emails look they are from Avios as the have my correct balance embedded and just confirm a points conversion (no amounts mentioned) but I have never used or even heard of Absa or uCount. My Avios account looks ok with no unusual transactions showing.

Did anyone else receive similar emails from Avios today?
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Old Apr 25, 17, 1:36 pm
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I received the same! No idea what it's about.
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Old Apr 25, 17, 1:39 pm
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Originally Posted by gingeola View Post
I received the same! No idea what it's about.
Possibly just an IT glitch then if it wasn't just me then.

I'm hoping 2 million avios appear in my account over the next few days
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Old Apr 25, 17, 1:46 pm
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Nothing heard here, but then I haven't logged in to my Avios account for over a year, I suspect. I let BA and Amex look after that aspect
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Old Apr 25, 17, 1:47 pm
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Me too, both of them. I don't like what Avios do with email. They sent an email about buying points, and the link in it forwarded to a non Avios domain. I'm always suspicious of emails that forward to domains with different names, and consider it very bad practice.
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Old Apr 25, 17, 1:57 pm
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I had the same emails. As a precaution, I changed my password. I assume it's just an IT glitch though.
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Old Apr 25, 17, 2:25 pm
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Originally Posted by gingeola View Post
I received the same! No idea what it's about.
The OH has received them too.
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Old Apr 25, 17, 2:34 pm
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Me too.I was hoping for a few million avios,but shame nothing.
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Old Apr 25, 17, 2:43 pm
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They've tweeted that its an error.

"We're aware that an email for our South African customers has been sent to some of our UK base in error, please disregard. Thx VW"

Last edited by ferndownflyer; Apr 25, 17 at 2:44 pm Reason: Spelling
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Old Apr 25, 17, 2:46 pm
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yup, same here, just deleted.
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Old Apr 25, 17, 4:08 pm
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I have them too.

They are for my avios account only, not my BAEC account avios. I have them with different login details so know which are which!
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Old Apr 25, 17, 4:24 pm
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Same thing here, after using the "Combine My Avios" feature.
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Old Apr 25, 17, 4:26 pm
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They actually coalated with the points that posted for my lloyds avios reward credit card
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Old Apr 25, 17, 4:29 pm
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Yep I got them
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Old Apr 25, 17, 4:30 pm
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Originally Posted by davrossuk View Post
... but I have never used or even heard of Absa or uCount.
ABSA is a South African bank, which is currently a subsidiary of Barclays Bank: https://www.absa.co.za

UCount is a rewards scheme operated by Standard Bank (of South Africa): https://ucount.standardbank.co.za/personal/

And avios.com has a South African scheme, so all of this is consistent with an emailing glitch rather than anything weirder or more sinister.
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