Dublin to Ibiza overcharging on ba.com
#16
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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These are BACF services and they don't have BOB anywhere at the moment. Moreover I'm wondering on the logistics of services out of DUB (and indeed MAN/BHX/BRS/EDI) given they won't have a trolley supply there. They could get the second flight on the LCY trolley from flight 1, but what about flight 3 and 4?
#17
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,994
These are BACF services and they don't have BOB anywhere at the moment. Moreover I'm wondering on the logistics of services out of DUB (and indeed MAN/BHX/BRS/EDI) given they won't have a trolley supply there. They could get the second flight on the LCY trolley from flight 1, but what about flight 3 and 4?
#18
Join Date: Oct 2006
Location: London
Programs: Many. Too many. I came here to cut them down. I failed.
Posts: 2,999
These are BACF services and they don't have BOB anywhere at the moment. Moreover I'm wondering on the logistics of services out of DUB (and indeed MAN/BHX/BRS/EDI) given they won't have a trolley supply there. They could get the second flight on the LCY trolley from flight 1, but what about flight 3 and 4?
Also, with some of the timings of the new flights using LCY flights, through the night IBZ runs etc - is there no push back from the pilots & crew? This is a major change to their standard flying hours.
#19
Join Date: Oct 2003
Location: London
Posts: 3,500
The site is not perfect at allocating costs across different flights, especially when the inbound/outbound are in different classes or featuring different airports. So there's a risk that your final ticket price is different to the sum of the two components shown, even when there's no change in availability.
#20
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,992
It's far from perfect.
I've just booked a return flight TXL-LCY-TXL for a midweek one-night stay two weeks from now. A number of things in the flight selection didn't make sense.
1. Outward, the Basic fare was €55 and the Plus fare €90. Since when was there such a difference between these two fares? Both booked into O.
2. When I selected Basic, the fare for the return flight was €151. When I selected Plus, the fare for the same return flight was €150 - i.e., less than the Basic fare. Both booked into N, and both showed "4 seats left at this price".
3. Choosing the Basic fares, i.e. €55 out and €151 back, the total was €215, rather than the €206 I would expect. (It always seems to be a difference of €9). I cancelled the booking, started again, chose the same flights and got the same total, still €9 more than the total of the two flights selected. Tried again, selecting the Plus fares, and the total was still €9 more than expected.
Surely, displaying fares accurately and ensuring that A+B=C is one of the most fundamental requirements of any airline's booking system. A cynic might say this is deliberate, making the flights appear cheaper than they actually are and hoping the passenger doesn't notice the extra bit added on at the end (which is covered by the small print on screen if anyone does notice), although I'm more inclined to blame crappy IT.
I've just booked a return flight TXL-LCY-TXL for a midweek one-night stay two weeks from now. A number of things in the flight selection didn't make sense.
1. Outward, the Basic fare was €55 and the Plus fare €90. Since when was there such a difference between these two fares? Both booked into O.
2. When I selected Basic, the fare for the return flight was €151. When I selected Plus, the fare for the same return flight was €150 - i.e., less than the Basic fare. Both booked into N, and both showed "4 seats left at this price".
3. Choosing the Basic fares, i.e. €55 out and €151 back, the total was €215, rather than the €206 I would expect. (It always seems to be a difference of €9). I cancelled the booking, started again, chose the same flights and got the same total, still €9 more than the total of the two flights selected. Tried again, selecting the Plus fares, and the total was still €9 more than expected.
Surely, displaying fares accurately and ensuring that A+B=C is one of the most fundamental requirements of any airline's booking system. A cynic might say this is deliberate, making the flights appear cheaper than they actually are and hoping the passenger doesn't notice the extra bit added on at the end (which is covered by the small print on screen if anyone does notice), although I'm more inclined to blame crappy IT.
Last edited by Misco60; Feb 28, 2017 at 8:57 am Reason: Duplicate word
#21
Join Date: Aug 2014
Posts: 2,660
It's far from perfect.
I've just booked a return flight TXL-LCY-TXL for a midweek one-night stay two weeks from now. A number of things in the flight selection didn't make sense.
1. Outward, the Basic fare was €55 and the Plus fare €90. Since when was there such a difference between these two fares? Both booked into O.
2. When I selected Basic, the fare for the return flight was €151. When I selected Plus, the fare for the same return flight was €150 - i.e., less than the Basic fare. Both booked into N, and both showed "4 seats left at this price".
3. Choosing the Basic fares, i.e. €55 out and €151 back, the total was €215, rather than the €206 I would expect. (It always seems to be a difference of €9). I cancelled the booking, started again, chose the same flights and got the same total, still €9 more than the total of the two flights selected. Tried again, selecting the Plus fares, and the total was still €9 more than expected.
Surely, displaying fares accurately fares and ensuring that A+B=C is one of the most fundamental requirements of any airline's booking system. A cynic might say this is deliberate, making the flights appear cheaper than they actually are and hoping the passenger doesn't notice the extra bit added on at the end (which is covered by the small print on screen if anyone does notice), although I'm more inclined to blame crappy IT.
I've just booked a return flight TXL-LCY-TXL for a midweek one-night stay two weeks from now. A number of things in the flight selection didn't make sense.
1. Outward, the Basic fare was €55 and the Plus fare €90. Since when was there such a difference between these two fares? Both booked into O.
2. When I selected Basic, the fare for the return flight was €151. When I selected Plus, the fare for the same return flight was €150 - i.e., less than the Basic fare. Both booked into N, and both showed "4 seats left at this price".
3. Choosing the Basic fares, i.e. €55 out and €151 back, the total was €215, rather than the €206 I would expect. (It always seems to be a difference of €9). I cancelled the booking, started again, chose the same flights and got the same total, still €9 more than the total of the two flights selected. Tried again, selecting the Plus fares, and the total was still €9 more than expected.
Surely, displaying fares accurately fares and ensuring that A+B=C is one of the most fundamental requirements of any airline's booking system. A cynic might say this is deliberate, making the flights appear cheaper than they actually are and hoping the passenger doesn't notice the extra bit added on at the end (which is covered by the small print on screen if anyone does notice), although I'm more inclined to blame crappy IT.
**Again my understanding not necessarily actuality**
Further to my previous post i think some of it is to do with the way a fare is built, that is to say its not as simple as two one ways for pricing. And that in the reservation system the fare shows as a total for the itinerary rather than splitting between flight sectors. So i think for the purposes of ba.com it is essentially just taking the total figure and spliiting between flights to give an estimated price for each
#22
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,992
But a Basic fare appearing to cost more than a Plus fare? A total which is not the sum of the two fares selected? It's incomprehensible.