On two recent flights I bought a cup of tea and asked for a cup of tap water. There was a minimum interaction on the flight operated by Eurofleet (Always thought that EF was better) and no smiles. Even the requested water was ignored.

The second flight operated by MF was much better. The service was friendly but the request for water was forgotten but later I had a possibility to ask once again and it was brought immediately. In this flight the CSM came to welcome me as a Gold member and even asked if I liked to have coffee or tea or something else from up front. After hesitation I asked if a glass of champagne was an option she smiled and brought it to me. During deplaning she said good bye and see you soon.

I don’t want to generalize and I admit that there can be both great and bad crews both in the the eurofleet and MF. The service of free tap water is not Well organized. I think that champagne helped but even without that the interaction by the crew can be a hit or a miss. If I had not bought anything the only interaction would have been by the door.

It may be that Mixed Fleet have a slight advantage in delivering the BoB Service over EuroFleet. They may have worked for other BoB airlines in the past or simply never known the previous complementary offer.

I have just returned on flying with TAP Portugal which is classified as a full service carrier. On the short haul service to Porto from LGW return the offering was lackluster to say the least. Both ways it consisted of a roll, sweet and a drink. Departing from Gatwick you also an additional 'frais' drink included as well. Their bar was very basic and you had the option of a splash of coke, juice, wine, tea, coffee, water. Given my experience of this and BA BoB I would still take the BoB as I felt it was better overall.

Just when I thought they had sorted out their problems with not stocking enough goods.....on mylast two flights they only had one bottle of the cheap red wine (I like two) and on both flights the cabin crew advised me that had been the norm recently for them. I had to buy the two (more expensive) bottles instead.

Fourth flight this month without the basic red wine on board.

Had that LHR-NCE on Friday. CC said they hadn't seen it for days. Frustrating to have to pay more for something which effectively - at altitude - has no difference in quality, only price.

Are you are referring to those two specific wines? It is just that if you are making a wider point, then I wouldn't agree, as what would have been the point of the Concorde Cellar or indeed any of the finer wines in F...? :)

No hot food available CPH-LHR last Thursday evening.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.

Remember that this is nothing to do with service for customers or even earning money. This is only about removing a cost center, not having a liability and placing the financial risk of sales onto a third party. Flying short haul aircraft is now cheaper for BA, cost cutting is part of their DNA.

Do you think BA cares about providing hot options for Economy passengers? The idea is to cram more seats on short-hauls, reduce galley space and stock as little as possible to avoid wastage. It is going to be hit and miss with BoB. Not that it is not like that in premium classes.

So the logical extension is that BA won't provide any options going forward? That would resolve the galley space issue in a stroke. At the moment it's a poor experience which is neither one thing nor another.

BA1434 last Friday, moderately full B767, crew got as far as Row 32 before the 10 minutes to landing call....
It's amateur hour frankly.