bonzo

Just checked in for BGO->LHR tomorrow night. The boarding pass did print, but on it says 'Your passport and/or visa(s) must be checked at the airport' Please see a BA representative.

This is an ex-EU (my last viking) on AA stock with a night stop in London before continuing on to SEA on Sat morning. I could not checkin for LHR->SEA as it was complaining about a US visa number. I have US and UK docs. Entered US docs into APIS for this trip.

Naturally I am doing a B2B (LHR->BGO printed without issues or this message, used US docs on that one as well) hence the first time BA will see me at BGO tomorrow night is when I try to board. I intend to have both UK and US docs with me.

This is the first time on en ex-EU I have this weird and wonderful message. Is this anything to worry about? I do have a boarding pass and a confirmation e-mail.

bonzo

corporate-wage-slave

You will be fine, you can do this in the normal way at BGO or LHR. This change came in with FLY, see that thread for more details. After the check, if you refresh your Boarding Pass, the message will change to indicate you have done the checks. Same message if from an API country with no ETA or visa issues, eg a Brit flying to the UK.

KenJohn

Had this on both my flight to and from Venice on my non-EU passport. Just as well I had a bag to check.

My partner did not have a similar issue with his UK passport.

Just as well I get to choose seats with my status.

bonzo

Thank you. So I can do the doc check at the lounge in LHR on the way out or at the gate in BGO?

corporate-wage-slave

Yes. There is no change to the procedure. It is just more obvious to you in terms of what's on the boarding pass

lorcancoyle

I'd do at BGO. I had similar issue and had docs checked at LHR before my first leg, still got pinged at OSL gate to have them checked again...

Globaliser

I've been seeing this on BPs for flights from AMS for some months now, on the second half of a back-to-back. It's never been a problem for me simply to present my passport with the BP when boarding, in the usual way. Nobody's ever suggested that I need to take an extra step even when this is showing on the BP.

Moomba

I was paged at SVG the other day to come to the desk for the checks. Then on boarding my BP still flashed red saying doc check required.

corporate-wage-slave

Here are some of the messages that FLY now presents:





And just to reiterate what I and others have said up thread, though the messages are new, it's not a new process, you simply have to present your passport at the lounge or gate if you didn't do so at check-in. In many cases a visual check of the passport is fine, for ESTA to the USA a scan is needed, for obscure printed visas not in English (China, India, Iran etc) then at T5 a specialist G4S team will check it, and it's best down landside or at Flight Connections.

However it works, it isn't anything to worry about and in a way it's a useful reminder that it needs to be done or not.

ENTP

The app is saying I need a visa check for my flight to IST tonight.

Is this correct or related to the above? It's visa on arrival and last time I registered for the eVisa in the lounge.

I already have the eVisa but a friend will be cutting it fine in terms of conformance. Will he need a visa check the same as long haul?

kt74

I have noticed I get pinged at gates abroad and at T5 departures control all the time nowadays for document checks, when I didn't used to (unhelpful when you are holding a up line of people boarding at OSL, say)

My documents haven't changed. My non-EU passport still doesn't require a Schengen visa, never did/never will/look it up if you don't believe me. It still has the very same stamp showing "indefinite" (the clue is in the word...) leave to remain in the UK. And (surprise!), I don't need a visa when travelling to my home country. It's the same check done all the time, and multiple times on the same trip/PNR

Is the check not stored on my PNR when I've done APIS? Or on my Exec Card account? It seems a bit pointless doing APIS, and then having to do it all again multiple times on the same journey. Is it a FLY change, as it was never like this pre-FLY...

On a more serious note, I haven't been pinged at T5 at T-36 recently, but whenever that does happen, there are never any free desks to get a passport check. Wouldn't it make sense to have a BA desk right by the conformance gates, if people are pinging all the time?

corporate-wage-slave

Well they moved the North one recently (and I couldn't find it initially) but the one in North is now further northwards, nearer (and past) Fast Track. The South one is in the same place. It's not that far from the gates and I've rarely had to wait more than a few seconds to be dealt with. The idea of this notice is that you should now sweep left/right wards as you sail to the gates for that quick check.

I can't answer the rest of it, though as (presumably) a ILtR person I suspect you should have been checked in the past, since it obviously can be revoked. I've certainly haven't been checked any more than normal since FLY was introduced.

kt74

I must admit I've never noticed a specific passport check desk, and unusually end up at a normal BA desk. It would help if there was a sign at the entrance directing you to the right place, as the moronic HAL staff there just say "you need to go back to check in", which is clearly b0ll0cks, as the ping indicates a passport check is required

It would also be helpful if somewhere on MMB or OLCI it said "you need a passport check" before attempting to go past security/gate/wherever, as opposed to you finding out when it pings...

corporate-wage-slave

There is a sign above the desk saying "Visa Check" rather than passport check. And as you can see in post 9, this flag should now be visible on the OLCI boarding passes for Apps and BA.com for FLY locations. In the case of the App you do need to go down to the end. Give it a month or two and it should be clearer.

bonzo

Based on the responses so far I am going to ignore this issue until I get to BGO and then go up to the desk in the boarding area to do the doc check.

Strangely enough I have now been able to check-in for LHR->SEA and that boarding pass is clean.