225SG

Hi all
I booked two f tickets in Dec last year as BA had a sale on and seemed a good deal at the time. Annoyingly now in their new sale you can get two F returns lhr to jfk for 1k cheaper. I booked through a website called skyclub and checked today and was told the tickets are non refundable. I did see this and thought thats fin e at the time but was wondering if there is anyway that I can cancel these and rebook at the lower price? I did say to the women I spoke to I was happy to pay any booking charges etc for them again but she said they were A class which I assume is a travel agent class as opposed to F?

Anyone managed to do something similar or am I stuck and have to live with it? I understand if so as no one can predict future sale prices. Thanks

FrancisA

BA first has two type of revenue ticket, denoted by fare bucket letters: F and A.

F tickets are fully flexible and refundable; A tickets are less flexible and cannot be refunded if cancelled. Obviously F is considerably more expensive than A.

In this case I think you are stuck with your existing tickets.

But c'est la vie, it could be that the current price for the route you hold is considerably higher than the price you paid.

That's just a facet of airline ticket pricing (and many other things in life where you won't be able to get a refund just because the price has dropped).

scillyisles

A class tickets if bought through BA.com are typically refundable with a £300 charge if cancelled before the first flight.
"If you want to cancel your flight
If the booking is cancelled before the first flight, a cancellation fee of £300 per ticket applies. At any other time there are no refunds except for any government & airport taxes."

crazy8534

Yes, quite interesting this: the ex-EU A class fares have always (as far as I know- I bought my first only a couple of years ago!) been cancel-able for a fee (e.g. 300euros) but it is a relatively recent development that the ex-UK A bucket is now cancel-able for £300 as well as changeable. It sounds like you must have bought before the new rules were applied, 225SG.

scillyisles

The cancellable for £300 for ex-UK fares has been operation for quite some time. I would guess about 18 months to 2 years as I have bought many A class fares with this condition over this period.

crazy8534

I bought an ex-UK A fare in December 2014 and I know that at that time it was definitely still not cancel-able (because I was forced to change it!) so perhaps the changeover was shortly after that? Since then I have been mostly merrily using DUB.

EDIT: I think Globaliser has solved this one, you may be out of luck 225SG.

Globaliser

This may be the key:-If Skyclub is a consolidator and it's selling a net fare or something similar, the fare conditions (or Skyclub's additional conditions) may be different from those of a published fare, even in the same booking class. This may be why the OP cannot get a refund; without a refund, there's no way of taking effective advantage of the lower fare available today.

Sixth Freedom

Also note the TV programme about The Flight Centre the other week - staff specifically spoke about how they told passengers that tickets were non-refundable, even if this this was not correct, to boost their commission.

225SG

Thats what got me thinking. When I got cancellation options in the booking it states as I purchased through an agent it sdown to their t and cs. I would pay the 300 per ticket cost to be honest as I would still be 400 pounds better off.

Thanks all I will give BA a ring I think to get their view.