AUP's do not earn additional Tier Points/Avios?
Apr 28, 2016, 6:05 am
#1
Original Poster
Join Date: Sep 2009
Location: Canada
Posts: 47
AUP's do not earn additional Tier Points/Avios?
Greetings folks,
I recently flew BA from YYZ to LHR and took advantage of an AUP from Y to CW. The tier points/avios that posted were for Y. When I contacted Exec Club the response I got was...
"records confirm that you paid for a promotional upgrade to Business. While this allows you to enjoy the benefits of the new cabin both on-board and at the airport, I'm sorry to say the terms of the upgrade mean you do not earn extra Avios or Tier Points."
Is there any *official* posting somewhere that states I'm entitled to the CW tp and avios?
I recently flew BA from YYZ to LHR and took advantage of an AUP from Y to CW. The tier points/avios that posted were for Y. When I contacted Exec Club the response I got was...
"records confirm that you paid for a promotional upgrade to Business. While this allows you to enjoy the benefits of the new cabin both on-board and at the airport, I'm sorry to say the terms of the upgrade mean you do not earn extra Avios or Tier Points."
Is there any *official* posting somewhere that states I'm entitled to the CW tp and avios?
Apr 28, 2016, 6:07 am
#2
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
There is nothing officially published on BA.com, but it has been confirmed by the BA FT rep.
http://www.flyertalk.com/forum/briti...l#post21832343
http://www.flyertalk.com/forum/briti...l#post21832343
Apr 28, 2016, 6:11 am
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
Key word here being "call" as in telephone. I suspect some poorly trained outsourced agent either confused you with a non BA flight or just got it totally wrong. AUP and POUG do definitely, 101% get extra TPs and Avios, and normally it's automatic too, though perhaps not for the double cabin jump.
Apr 28, 2016, 7:25 am
#6
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,201
This isn't "bash the OP" but it's worth mentioning that if the underlying fare is an avios fare, even if you pay cash for the upgrade, you don't get the tier points as if you'd paid cash for the whole thing.
Apr 28, 2016, 8:19 am
#7
Join Date: Aug 2013
Posts: 8,770
Apr 28, 2016, 8:35 am
#8
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,958
Then again if it was a avios ticket he wouldnt get Y points either 😄