Refund for an upgrade
Jul 6, 2015, 5:51 am
#16
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Anyway, the T&C's of a POUG that are displayed prior to payment include the fact that it is non-refundable.
Jul 6, 2015, 5:56 am
#17
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Back to the original question, was your wife in WT or WT+ on the IAD-LHR flight? I ask because I just want to make sure that you knew that from WT she would only have been able to upgrade to WP+, rather than to CW. As mentioned above, I think it's not a complete loss as a shower in LHR is something to look (and listen) forward to.
Jul 6, 2015, 6:01 am
#18
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Back to the original question, was your wife in WT or WT+ on the IAD-LHR flight? I ask because I just want to make sure that you knew that from WT she would only have been able to upgrade to WP+, rather than to CW. As mentioned above, I think it's not a complete loss as a shower in LHR is something to look (and listen) forward to.
Also the OP has indicated his wife is OW Emerald, so can use the FLounge anyway.
Jul 6, 2015, 7:26 am
#19
Join Date: Oct 2009
Location: ARN
Programs: SK EBG, BAEC Gold, LH FTL, FBP, CCG, HH Diamond
Posts: 1,533
Jul 6, 2015, 1:45 pm
#20
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,356
I'm curious now. Was the price not a bit of a giveaway that it wasn't the longhaul sector being upgraded?
Jul 6, 2015, 2:03 pm
#21
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,780
And if you do get through, be prepaired to wait for the refund.
I was told it would take 14 days to process my refund (only one to take my money though) I keep getting told that they have a big backlog.
It's now been a month. By LAW BA a required to refund within 30 days, It will be a letter from the courts tomorrow including costs and accrued CC interest which they said they wouldn't pay (we shall see)
I was told it would take 14 days to process my refund (only one to take my money though) I keep getting told that they have a big backlog.
It's now been a month. By LAW BA a required to refund within 30 days, It will be a letter from the courts tomorrow including costs and accrued CC interest which they said they wouldn't pay (we shall see)