Problems / Issues with Sri Lankan BAEC Tier Points & Aviois not posting
Nov 6, 2014, 6:16 am
#1
Original Poster
Join Date: Nov 2014
Programs: BAEC Silver
Posts: 4
Problems / Issues with Sri Lankan BAEC Tier Points & Aviois not posting
Hi all,
Newbie here requesting some sage guidance.
I recently flew FC0-CMB-NRT-CMB-LHR with Sri Lankan. I'm BAEC Bronze and hoping to hit Silver next month. When my TP and avios finally came in, I received the expected 35 each leg for FCO-CMB / CMB-LHR, but for the CMB-NRT-CMB legs I received just 10 TP (but the correct avios).
Does this seem very strange to people? I spoke to BAEC and they are looking into it, but said that they just go on whatever Sri Lankan tell them to and they can't just top it up (which is sort of fair enough, to an extent). The BAEC calculator, right enough, says 10 TP for those legs through Sri Lankan.
Could this be an oversight from when Sri Lankan joined OneWorld? I can't find any other route where this issue exists. Surely BAEC need to fix it?
Has anyone experienced this before and how did you rectify it? No chance of hitting Silver without those 50TPs.
Thanks
Newbie here requesting some sage guidance.
I recently flew FC0-CMB-NRT-CMB-LHR with Sri Lankan. I'm BAEC Bronze and hoping to hit Silver next month. When my TP and avios finally came in, I received the expected 35 each leg for FCO-CMB / CMB-LHR, but for the CMB-NRT-CMB legs I received just 10 TP (but the correct avios).
Does this seem very strange to people? I spoke to BAEC and they are looking into it, but said that they just go on whatever Sri Lankan tell them to and they can't just top it up (which is sort of fair enough, to an extent). The BAEC calculator, right enough, says 10 TP for those legs through Sri Lankan.
Could this be an oversight from when Sri Lankan joined OneWorld? I can't find any other route where this issue exists. Surely BAEC need to fix it?
Has anyone experienced this before and how did you rectify it? No chance of hitting Silver without those 50TPs.
Thanks
Last edited by Oxon Flyer; Nov 14, 2014 at 6:45 am Reason: Update thread title after merge
Nov 10, 2014, 6:04 pm
#2
Join Date: Oct 2005
Programs: BA Gold, HH *G, IHG Platinum
Posts: 33
Issues with Srilankan not crediting avios and TPs...
Hi, was wondering if anyone has had any issues with UL posting avios and TPs to your account...
The family and I came back from a trip from BKK to LHR via CMB about two weeks ago and they still have not credited our outbound and return flights yet. Am anxious as my TP collection date to renew status runs out in the beginning of December.
Any advice? I have already submitted a missing avios form on ba.com last week for the outbound flight but no joy so far...
The family and I came back from a trip from BKK to LHR via CMB about two weeks ago and they still have not credited our outbound and return flights yet. Am anxious as my TP collection date to renew status runs out in the beginning of December.
Any advice? I have already submitted a missing avios form on ba.com last week for the outbound flight but no joy so far...
Nov 11, 2014, 10:05 am
#5
Join Date: Jul 2005
Location: Here
Posts: 1,907
I flew two legs on UL, both ex CMB , both in J earning fares.
The first was some two and a bit weeks ago which i credited to AA and it showed up on my AAdvantage account in 4 days.
The other was last Monday, which i credited to BA and it hasn't shown up yet on my BAEC account 8 days later.
Not sure I have an explanation - just wondering if the destination account has anything to do with it.
The first was some two and a bit weeks ago which i credited to AA and it showed up on my AAdvantage account in 4 days.
The other was last Monday, which i credited to BA and it hasn't shown up yet on my BAEC account 8 days later.
Not sure I have an explanation - just wondering if the destination account has anything to do with it.
Nov 11, 2014, 11:34 am
#6
Join Date: Mar 2004
Location: Dublin, Ireland / Doha, Qatar
Programs: BA, QR status varies from rags to riches - now gold, IHG Diamond Elite
Posts: 544
I flew four sectors in business (upgraded in bid auction from economy) last month. Nothing posted on BAEC. Have sent in missing miles claim and now playing wait and see..
Nov 11, 2014, 1:11 pm
#7
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,815
See also this thread from a few days ago:
http://www.flyertalk.com/forum/briti...er-points.html
http://www.flyertalk.com/forum/briti...er-points.html
Nov 13, 2014, 9:27 am
#9
Join Date: Jul 2005
Location: Here
Posts: 1,907
Jan 24, 2016, 9:51 am
#10
Join Date: Mar 2007
Posts: 573
Hi all,
Newbie here requesting some sage guidance.
I recently flew FC0-CMB-NRT-CMB-LHR with Sri Lankan. I'm BAEC Bronze and hoping to hit Silver next month. When my TP and avios finally came in, I received the expected 35 each leg for FCO-CMB / CMB-LHR, but for the CMB-NRT-CMB legs I received just 10 TP (but the correct avios).
Does this seem very strange to people? I spoke to BAEC and they are looking into it, but said that they just go on whatever Sri Lankan tell them to and they can't just top it up (which is sort of fair enough, to an extent). The BAEC calculator, right enough, says 10 TP for those legs through Sri Lankan.
Could this be an oversight from when Sri Lankan joined OneWorld? I can't find any other route where this issue exists. Surely BAEC need to fix it?
Has anyone experienced this before and how did you rectify it? No chance of hitting Silver without those 50TPs.
Thanks
Newbie here requesting some sage guidance.
I recently flew FC0-CMB-NRT-CMB-LHR with Sri Lankan. I'm BAEC Bronze and hoping to hit Silver next month. When my TP and avios finally came in, I received the expected 35 each leg for FCO-CMB / CMB-LHR, but for the CMB-NRT-CMB legs I received just 10 TP (but the correct avios).
Does this seem very strange to people? I spoke to BAEC and they are looking into it, but said that they just go on whatever Sri Lankan tell them to and they can't just top it up (which is sort of fair enough, to an extent). The BAEC calculator, right enough, says 10 TP for those legs through Sri Lankan.
Could this be an oversight from when Sri Lankan joined OneWorld? I can't find any other route where this issue exists. Surely BAEC need to fix it?
Has anyone experienced this before and how did you rectify it? No chance of hitting Silver without those 50TPs.
Thanks
Feb 18, 2020, 12:43 am
#11
Join Date: Jun 2013
Programs: BA Gold, TAP Gold
Posts: 131
CMB-NRT is actually 140 TPs in J
I this case I guess it was economy class since the 35 tier points were credit for FCO-CMB in both legs but only 10 points to and from Narita instead of 35.
Been waiting for UL to credit my flights for 15 days now.
I this case I guess it was economy class since the 35 tier points were credit for FCO-CMB in both legs but only 10 points to and from Narita instead of 35.
Been waiting for UL to credit my flights for 15 days now.
Last edited by Protocol7; Feb 18, 2020 at 5:44 am
Feb 18, 2020, 7:31 am
#12
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
see post #535 linked below...
https://www.flyertalk.com/forum/31526446-post535.html