Staff Ticket Help
Mar 19, 2014, 3:08 pm
#1
Original Poster
Join Date: Mar 2014
Posts: 5
Staff Ticket Help
Hello All
Wondering if i can get some assistance.
My cousin who works for BA has got me a staff discounted ticket.
It has priority 23/J41. What does that mean? He says that I am possible to get a Club World upgrade if there is space available.
When i went to check in online i was only able to select World Traveller seats.
Is this correct? Sounds too good to be true.
Thanks
Wondering if i can get some assistance.
My cousin who works for BA has got me a staff discounted ticket.
It has priority 23/J41. What does that mean? He says that I am possible to get a Club World upgrade if there is space available.
When i went to check in online i was only able to select World Traveller seats.
Is this correct? Sounds too good to be true.
Thanks
Mar 19, 2014, 3:13 pm
#2
Join Date: May 2001
Location: South Coast, UK
Programs: BA Gold, QF LTG
Posts: 679
Welcome to FlyerTalk BL888,
For staff travel, if you're upgraded, it will only occur at the gate as you board the flight. As the upgrade is classed as 'space available', operations will only know if space is available once all passengers have checked in. This is why during the online check-in process, you are only able to select seats from your ticketed travel class (World Traveller).
The number you reference is priority for an upgrade, ie J41 suggests you are eligible (space permitting) for an upgrade to the Club (J) cabin. If there was another person travelling on staff travel with a higher 'J' number, say, J21, their priority would be higher.
Hope this helps, and good luck with the upgrade.
For staff travel, if you're upgraded, it will only occur at the gate as you board the flight. As the upgrade is classed as 'space available', operations will only know if space is available once all passengers have checked in. This is why during the online check-in process, you are only able to select seats from your ticketed travel class (World Traveller).
The number you reference is priority for an upgrade, ie J41 suggests you are eligible (space permitting) for an upgrade to the Club (J) cabin. If there was another person travelling on staff travel with a higher 'J' number, say, J21, their priority would be higher.
Hope this helps, and good luck with the upgrade.
Last edited by inasmuchas; Mar 19, 2014 at 3:19 pm
Mar 19, 2014, 3:22 pm
#5
Original Poster
Join Date: Mar 2014
Posts: 5
Thanks for the welcome all. Ive been silent on this forum but lots of information on this forum.
I was told that i need to ask at the counter at the check in area but feel embarassed
to being rejected. So wanted to check other views to see if this is the case.
I was told that i need to ask at the counter at the check in area but feel embarassed
to being rejected. So wanted to check other views to see if this is the case.
Mar 19, 2014, 3:23 pm
#6
Original Poster
Join Date: Mar 2014
Posts: 5
Welcome to FlyerTalk BL888,
For staff travel, if you're upgraded, it will only occur at the gate as you board the flight. As the upgrade is classed as 'space available', operations will only know if space is available once all passengers have checked in. This is why during the online check-in process, you are only able to select seats from your ticketed travel class (World Traveller).
The number you reference is priority for an upgrade, ie J41 suggests you are eligible (space permitting) for an upgrade to the Club (J) cabin. If there was another person travelling on staff travel with a higher 'J' number, say, J21, their priority would be higher.
Hope this helps, and good luck with the upgrade.
For staff travel, if you're upgraded, it will only occur at the gate as you board the flight. As the upgrade is classed as 'space available', operations will only know if space is available once all passengers have checked in. This is why during the online check-in process, you are only able to select seats from your ticketed travel class (World Traveller).
The number you reference is priority for an upgrade, ie J41 suggests you are eligible (space permitting) for an upgrade to the Club (J) cabin. If there was another person travelling on staff travel with a higher 'J' number, say, J21, their priority would be higher.
Hope this helps, and good luck with the upgrade.
Many thanks for this. Information is much appreciated.
Mar 19, 2014, 3:28 pm
#7
Join Date: May 2001
Location: South Coast, UK
Programs: BA Gold, QF LTG
Posts: 679
I wouldn't ask at the check-in desks, it's most likely that they won't know until check-in closes. If the upgrade comes through you will be handed a new boarding pass at the gate.
Mar 19, 2014, 3:56 pm
#8
Join Date: Jan 2010
Location: Usually travelling
Programs: BA, SQ, VS, Lifetime Diamond Club Appreciator, Mucci
Posts: 488
May I also extend you a warm welcome BL888 and try to offer you some assistance.
Your code 23/J41 does indeed mean that you are waiting for a Club World seat (assuming this is a long haul flight), that's the "J" bit.
The numbers are some sort of ranking order. I can't remember them off the top of my head, but they take account of things like length of service, seniority etc.
There is more than one type of staff ticket (PM me if you want details) that book into different classes (Economy, Club or First), also depending on your priority. I don't recall there being a Premium Economy one, but I could be wrong.
It is possible for you to be confirmed in Club World long before check in closes, sometimes even many days before. Again that's related to the priority bit. You could also find out at the gate. Unless CW or F is full, you are likely to travel in one of them, but in a worst case you would travel in Economy or Premium Economy (assuming it's not a 100% full flight).
Your friend who booked the ticket should be able to login to the same system he/she booked your ticket with and see if you are confirmed well in advance of the flight and/or your place in the queue. You can see exactly how many staff are waiting for seats, what class they are waiting for, and also how many seats are available on the plane.
Hope this helps
Other FT'ers: these tickets earn 0 Avios and TP's, in case you were wondering!
Your code 23/J41 does indeed mean that you are waiting for a Club World seat (assuming this is a long haul flight), that's the "J" bit.
The numbers are some sort of ranking order. I can't remember them off the top of my head, but they take account of things like length of service, seniority etc.
There is more than one type of staff ticket (PM me if you want details) that book into different classes (Economy, Club or First), also depending on your priority. I don't recall there being a Premium Economy one, but I could be wrong.
It is possible for you to be confirmed in Club World long before check in closes, sometimes even many days before. Again that's related to the priority bit. You could also find out at the gate. Unless CW or F is full, you are likely to travel in one of them, but in a worst case you would travel in Economy or Premium Economy (assuming it's not a 100% full flight).
Your friend who booked the ticket should be able to login to the same system he/she booked your ticket with and see if you are confirmed well in advance of the flight and/or your place in the queue. You can see exactly how many staff are waiting for seats, what class they are waiting for, and also how many seats are available on the plane.
Hope this helps
Other FT'ers: these tickets earn 0 Avios and TP's, in case you were wondering!
Mar 19, 2014, 4:41 pm
#9
Original Poster
Join Date: Mar 2014
Posts: 5
May I also extend you a warm welcome BL888 and try to offer you some assistance.
Your code 23/J41 does indeed mean that you are waiting for a Club World seat (assuming this is a long haul flight), that's the "J" bit.
The numbers are some sort of ranking order. I can't remember them off the top of my head, but they take account of things like length of service, seniority etc.
There is more than one type of staff ticket (PM me if you want details) that book into different classes (Economy, Club or First), also depending on your priority. I don't recall there being a Premium Economy one, but I could be wrong.
It is possible for you to be confirmed in Club World long before check in closes, sometimes even many days before. Again that's related to the priority bit. You could also find out at the gate. Unless CW or F is full, you are likely to travel in one of them, but in a worst case you would travel in Economy or Premium Economy (assuming it's not a 100% full flight).
Your friend who booked the ticket should be able to login to the same system he/she booked your ticket with and see if you are confirmed well in advance of the flight and/or your place in the queue. You can see exactly how many staff are waiting for seats, what class they are waiting for, and also how many seats are available on the plane.
Hope this helps
Other FT'ers: these tickets earn 0 Avios and TP's, in case you were wondering!
Your code 23/J41 does indeed mean that you are waiting for a Club World seat (assuming this is a long haul flight), that's the "J" bit.
The numbers are some sort of ranking order. I can't remember them off the top of my head, but they take account of things like length of service, seniority etc.
There is more than one type of staff ticket (PM me if you want details) that book into different classes (Economy, Club or First), also depending on your priority. I don't recall there being a Premium Economy one, but I could be wrong.
It is possible for you to be confirmed in Club World long before check in closes, sometimes even many days before. Again that's related to the priority bit. You could also find out at the gate. Unless CW or F is full, you are likely to travel in one of them, but in a worst case you would travel in Economy or Premium Economy (assuming it's not a 100% full flight).
Your friend who booked the ticket should be able to login to the same system he/she booked your ticket with and see if you are confirmed well in advance of the flight and/or your place in the queue. You can see exactly how many staff are waiting for seats, what class they are waiting for, and also how many seats are available on the plane.
Hope this helps
Other FT'ers: these tickets earn 0 Avios and TP's, in case you were wondering!
Yes this is for a long haul flight to HKG.
Do I need to dress up in smart xasual clothing or trainers ok?
Thanks
Mar 19, 2014, 5:09 pm
#10
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
Your friend is responsible for you and should tell you what the dress code is. It may differ.
Mar 19, 2014, 5:44 pm
#11
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Possibly a bit more information here: http://www.flyertalk.com/forum/briti...t-53b-j45.html
Mar 19, 2014, 7:11 pm
#12
Join Date: Mar 2009
Location: London UK
Programs: BA Gold/Marriott Titanium Lifetime/UA/JetBlue
Posts: 618
As mentioned already you could be confirmed in a premium cabin anytime up to departure time at the gate, or sometimes the day before (though HKG is always fairly busy in J and F so more likely at the gate).
The down side is that though you may be very lucky and get a seat in Club, WT Plus or even in First (though very unusual), you could also end up on a jump seat if the flight fills up for some reason.
As your friend seems to have not given you very much info, another tip is that you will be expected to refuse any offers of wash bags and/or sleeper suits, and be prepared to be asked for your meal choice after all the other customers have been asked, or the crew might come back to you and have to ask you to choose an alternative so a full fare customer can get their first choice.
If on a jump seat there will not be a meal loaded for you, but the crew will always do their best to find you something to eat (on a HKG there are usually refusals as it is a late departure so don't worry too much).
I ended up on a jump seat recently to HKG and it was not much fun I can tell you. But I wish you luck. Staff concessions can be wonderful when they work out.
Mar 20, 2014, 1:21 am
#13
Join Date: Aug 2008
Posts: 2,065
Use checkmytrip.com to find out what cabin you have been confirmed in, if at all. The BA staff travel website will tell you that you have confirmed but not whether you have been confirmed into club. If confirmed you will be entitled to use club check in desks but not the lounge. Wear reasonable smart casual clothes, do not give people the opportunity to deny you class of travel because they determine you are I appropriately dressed. If the flight is not too busy you will be assigned a seat or even be able to pick a seat at eta-24 hours. Failing that, seat assignment maybe done at the very last minute. You may be sent to the staff travel room which is close to Cafe Nero in zone A at T5. the ticket is a reasonably high priority but there are lots higher floating about so keep an eye on the staff travel website and checkmytrip. Good Luck.
Mar 20, 2014, 3:52 am
#15
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
Manage my bookings on ba.com will show the cabin you are currently confirmed in however if there is a J seat available it will be given to you right up until boarding.
Good luck.
Good luck.