Dec 14, 2013, 6:49 am
Last edit by: dylanks
All British Airways Elemis Travel Spas are indefinitely closed due to covid and are unlikely to return in their previous form.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spas are to be found at London Heathrow Terminals 3 and 5, as well as New York JFK Terminal 7.
Eligibility
The travel spas can be used by those travelling longhaul only, departing on BA metal flights. You need to be travelling in Club World, First or a BA Gold cardholder. Arriving eligible longhaul passengers can use the arrivals spa, or airside spas if connecting. There are no facilities for arriving passengers at JFK.
Opening Times
London Heathrow
Terminal 5 - Departures A Gates (airside), South Lounges complex, between the Galleries First lounge and Concorde Room: 07:00-21:00
Terminal 5 - Departures B Gates (airside), within Galleries Club lounge: 07:00-21:00
Terminal 5 - Arrivals (landside): 06:00-14:00
Terminal 3 - Departures (airside), Lounge D complex, between the Galleries First and Galleries Club lounges: 07:00-21:00.
JFK
Terminal 7 - Departures (airside), within Galleries Club lounge: 16:00-22:00
Reservations
Reservations are taken on the day, sometimes the next available appointment maybe several hours away, particularly mid morning and early afternoon. First passengers (revenue, upgrades and Avios tickets) can reserve treatments (LHR departures only) up to 4 weeks in advance by contacting YouFirst:
UK YouFirst: http://www.britishairways.com/travel...d=youfirstform
US YouFirst: http://www.britishairways.com/travel...youfirstformna
BA.com Page
https://www.britishairways.com/en-gb...mis-travel-spa
.
Elemis Travel Spa - master thread
Aug 1, 2015, 4:18 am
#151
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
I Give Up!
So my wife and I are flying to JFK in F on 28th August. My wife contacted You First yesterday - exactly 4 weeks before we fly to be told there are no bookable slots left. Same thing happened when we flew twice before this year in F. What a joke 
Aug 1, 2015, 4:20 am
#152
Suspended
Join Date: May 2009
Posts: 4,959
I'd try again in a couple of days. I wonder if they actually haven't released the bookable slots yet.
Aug 1, 2015, 4:43 am
#153
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Aug 2, 2015, 1:50 am
#154
Join Date: Mar 2014
Location: EXT
Programs: British Airways Executive Club, Virgin Atlantic Flying Club
Posts: 294
This is a reply I had from YouFirst when I enquired previously:
I have been advised by our Premium Business Team at Heathrow that the T3 Elemis Spa will be reopening approximately in October this year with newly refurbished facilities to coincide with some of our long-haul services returning to T3. We have not been advised yet whether we will be able to pre book the Elemis Spa treatments at T3 yet or if they will just be based on availability on the day.
Aug 13, 2015, 4:53 pm
#159
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
MB spa offered a 22 min full table lie down clothing optional massage...far superior to anything being offered by BA today.
Aug 13, 2015, 5:27 pm
#160
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
Report on the new wet shave service can be found here.
http://www.flyertalk.com/forum/briti...l#post22528211
http://www.flyertalk.com/forum/briti...l#post22528211
Aug 13, 2015, 5:33 pm
#161
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
Aug 13, 2015, 5:37 pm
#162
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
I'm pretty sure there is a spa in T3, but i haven't used it...at least it looks like one and has a big Elemis sign, as of this week.
Aug 13, 2015, 5:48 pm
#163
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
Aug 13, 2015, 5:56 pm
#164
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
Aug 13, 2015, 5:57 pm
#165
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,541
I may have mentioned this on another thread but just to share here: BA have confirmed with me that the Elemis Spa in LHR Terminal 3 will be re-opening in October 2015 to coincide with the new BA First departures starting from this terminal. They cannot yet say if the treatments will be bookable in advance.