Boarding Pass Checks by Cabin Crew
#16
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
As a regular on this flight (you can tell from the name I guess), I have always had my boarding pass checked when inboard, but increasingly both BA and FlyMaybe (same handling agent I believe) at the IoM seem to be lax in checking photo ID at the gate. In the last 6 trips it has been 50/50.
Manx flyer.
Manx flyer.
#17
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
It is a UK CAA regulation for all airlines that operate under their rules, which applies to UK airlines.
This was brought in by the CAA after 9/11, at the same time they brought in the rules about the flight deck door having to be locked during the flight.
The boarding cards on mobile devices have to be created by the Boarding pass app, copies of the printable boarding passes are not allowed to be used.
As crew we have to check the date, flight number and that it has the square barcode as opposed to the long barcode found on a printed boarding pass.
This was brought in by the CAA after 9/11, at the same time they brought in the rules about the flight deck door having to be locked during the flight.
The boarding cards on mobile devices have to be created by the Boarding pass app, copies of the printable boarding passes are not allowed to be used.
As crew we have to check the date, flight number and that it has the square barcode as opposed to the long barcode found on a printed boarding pass.
#18
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
#19
Join Date: Jun 2008
Location: GLA
Programs: BA Silver
Posts: 2,962
The boarding cards on mobile devices have to be created by the Boarding pass app, copies of the printable boarding passes are not allowed to be used.
As crew we have to check the date, flight number and that it has the square barcode as opposed to the long barcode found on a printed boarding pass.
As crew we have to check the date, flight number and that it has the square barcode as opposed to the long barcode found on a printed boarding pass.
It's much quicker to access a photo than the app.
#20
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
When I get a mobile BP from Lufthansa it's a barcode and some text in an bog-standard email. Neither LH nor their crew care what email client I used to open the email and display it, so I'm 99% sure a screenshot of the email including the barcode would be just fine.
Some airlines/airports go for K.I.S.S., and things work, yet it seems in the UK / at BA / at HAL those in charge just can't resist applying the gold plating ...
#22
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
With regard to why the screen shot is not OK, is something you will have to ask BA.
I was just confirming that we can't accept them but I an afraid I don't know the reason.
There is a thread about the BA APP and a BA technical representative monitors it, so you could post your question on there and he may be able to answer it for you.
As I have mentioned before, there is no need for crew to touch the screen and this should not be happening. BA have been reminding crew of this, so hopefully you won't get crew trying to do this too often from now on.
I was just confirming that we can't accept them but I an afraid I don't know the reason.
There is a thread about the BA APP and a BA technical representative monitors it, so you could post your question on there and he may be able to answer it for you.
As I have mentioned before, there is no need for crew to touch the screen and this should not be happening. BA have been reminding crew of this, so hopefully you won't get crew trying to do this too often from now on.
#23
Join Date: Sep 2009
Location: Cambridge, UK
Programs: BAEC Silver, IHG Platinum
Posts: 1,368
As for the mobile BP, I've started using them recently and find that they work really well. It's one less piece of paper to lose. I have had the crew scrolling my phone but it doesn't bother me. I assumed it was so that they could check the whole BP.
#24
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,153
A little funny story about BP's for those who may not have read it.
#25
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
A little funny story about BP's for those who may not have read it.
#27
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
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I always found this to be particularly stupid in that it should theoretically be impossible to board without the correct card. But I was informed that some people still get on the wrong flight (not sure how this is done when you should be caught at the gate) or at least that is the stated rationale.
Somehow we manage to do without this nonsense across the pond.
Somehow we manage to do without this nonsense across the pond.
#28
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,379
I always found this to be particularly stupid in that it should theoretically be impossible to board without the correct card. But I was informed that some people still get on the wrong flight (not sure how this is done when you should be caught at the gate) or at least that is the stated rationale.
Somehow we manage to do without this nonsense across the pond.
Somehow we manage to do without this nonsense across the pond.
#29
Join Date: Feb 2007
Location: FL350, seat 0k
Programs: SK*G, BA Silver, Flying Blue, VLM, VT Traveller, PC Platinum, BW Diamond
Posts: 3,545
As a regular on this flight (you can tell from the name I guess), I have always had my boarding pass checked when inboard, but increasingly both BA and FlyMaybe (same handling agent I believe) at the IoM seem to be lax in checking photo ID at the gate. In the last 6 trips it has been 50/50.
Manx flyer.
Manx flyer.
#30
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Most "foreign" airlines also do without this nonsense when flying out of the UK! This is applied by airline, not by country of departure.