AA Grounded- SABRE Offline
Apr 16, 2013, 11:30 am
#1
Original Poster
Join Date: Jun 2010
Location: USA and UK
Programs: British Airways Executive Club Silver, Alitalia Freccia Alata
Posts: 1,351
AA Grounded- SABRE Offline
Title says it all. AA flights are grounded as its computer system, SABRE, is offline. Started at about 9:00ET this morning.
Departure boards show on-time for all flights, as a result of the computer system not updating the departure times of the flight. Phone, ticket counter, and gate agents cannot do ANYTHING. No check-in, bag tagging, boarding, NOTHING.
Predicted to last throughout the day.
Departure boards show on-time for all flights, as a result of the computer system not updating the departure times of the flight. Phone, ticket counter, and gate agents cannot do ANYTHING. No check-in, bag tagging, boarding, NOTHING.
Predicted to last throughout the day.
Apr 16, 2013, 11:54 am
#5
Original Poster
Join Date: Jun 2010
Location: USA and UK
Programs: British Airways Executive Club Silver, Alitalia Freccia Alata
Posts: 1,351
I have earplugs that automatically deploy on certain conditions:
Anything over 90 decibels,
Drunken pax
People with no sence of urgency
Just getting to work now. The queue at our check-in desks in beyond 300 people here at IAH. Will keep all updated though.
Anything over 90 decibels,
Drunken pax
People with no sence of urgency
Just getting to work now. The queue at our check-in desks in beyond 300 people here at IAH. Will keep all updated though.
Apr 16, 2013, 11:56 am
#7
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
http://consumerist.com/2013/04/16/am...ry-us-airways/
Unfortunate timing 
American Airlines Formally Files To Exit Bankruptcy So It Can Finally Marry US Airways
By Mary Beth Quirk April 16, 2013
By Mary Beth Quirk April 16, 2013
Apr 16, 2013, 12:50 pm
#8
Join Date: Apr 2011
Location: The greatest wee nation on earth.
Programs: Iron Maiden FC, GE, Rapidly falling down the Tiers to oblivion.
Posts: 2,604
From AA's facebook page:
Clarification: The issue is with American’s ability to access its reservations system & not with Sabre. We apologize to Sabre and customers for any confusion.
Clarification: The issue is with American’s ability to access its reservations system & not with Sabre. We apologize to Sabre and customers for any confusion.
Apr 16, 2013, 3:52 pm
#14
Join Date: Sep 2004
Location: London
Programs: BA, Hilton Honors
Posts: 213
It looks like it's fixed. http://www.bbc.co.uk/news/business-22177247
Apr 16, 2013, 8:24 pm
#15
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
Flew AA today and made it to my destination in one piece! They were great about it - endorsing pax onto other carriers, full refunds, fee-free date changes. You name it, and they basically said "yes".
The exact opposite of that time I was in LHR ticketed separately LHR-JFK, JFK-SFO and BA refused to send me on LHR-SFO nonstop despite there being space (and as a result, forcing themselves to compensate me for a hotel)
The exact opposite of that time I was in LHR ticketed separately LHR-JFK, JFK-SFO and BA refused to send me on LHR-SFO nonstop despite there being space (and as a result, forcing themselves to compensate me for a hotel)