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UuA with broken online system

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Old Dec 23, 2012, 4:11 pm
  #1  
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Join Date: Dec 2006
Posts: 67
UuA with broken online system

I'm keeping an eye open of a WT+ to CW upgrade - EDI-LHR-DFW-CHS and back CHS-MIA-LHR-EDI in March (obviously it the tranatlantic bit I'm trying o sort!). Every time I click on the upgrade link in MMB, it says there's an error and to contact my BA office. I appreciate that there doesn't seem to be much availability the the moment anyway, if I do a test booking through the website for those legs. Do I just have to keep watching and then call BA when it looks like there's availability on a mock reservation, or can BA 'fix' my reservation so that I can upgrade online?

Cheers
Fourier is offline  
Old Dec 23, 2012, 4:22 pm
  #2  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Your best bet is to keep checking and one way to do that is - as you say - to keep trying dummy bookings. Once you see availability then call BAEC straight away to claim the seats. I think the problem with the online upgrades relates to the fact that you have domestic legs in there.
golfmad is offline  
Old Dec 24, 2012, 9:56 am
  #3  
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Join Date: Dec 2006
Posts: 67
Thanks, I feared that might be the case. Is there any other way to find out if seats have been released than doing an upgrade dummy booking? Sometimes I din't even get past the first screen, with a red error box telling me either the system is not working, or there is no availability (without getting to the calendar view). I guess it does this if there's nothing in the dates either side, too? Pickings seem much thinner than the last time I did CW upgrade to ORD, several years ago, when there were plenty of seats...
Fourier is offline  
Old Dec 24, 2012, 10:41 am
  #4  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
There are 3rd party tools out there. I use kvstool.com but it is not the only product for checking reward availability.
golfmad is offline  


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