I didn't expect rose petals....but
Jan 22, 2012, 3:34 pm
#152
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Where have I ever claimed the OP was intentionally patronised? The only time I've referred to it was to respond to mikey2124's hideously awful post.
Jan 22, 2012, 3:42 pm
#155
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......
Last edited by Athlete95; Jan 22, 2012 at 3:54 pm
Jan 22, 2012, 3:48 pm
#156
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Oh dear. Hideously awful? Give it a rest. I was being realistic- why on earth would a BA ground crew member go out of her way to patronise and cause embarrassment for one pax, especially when there are a few staff members on the lounge receptions? She only would have done something like this if she really wanted to lose her job and in this current climate, I doubt she would have wanted to do that. It's not like we don't get disciplined!
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job.
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job.
Yes Mikey, hideously awful.
If I found an employee of mine using the words pathetic and stupid about a customer on an internet forum, they would no longer be an employee of mine.
Jan 22, 2012, 3:50 pm
#157
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Oh dear. Hideously awful? Give it a rest. I was being realistic- why on earth would a BA ground crew member go out of her way to patronise and cause embarrassment for one pax, especially when there are a few staff members on the lounge receptions? She only would have done something like this if she really wanted to lose her job and in this current climate, I doubt she would have wanted to do that. It's not like we don't get disciplined!
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job.
Ploughing through the BA system like she must have done takes effort, doubt she would have gone to this much effort to patronise someone and to risk losing her job.
Jan 22, 2012, 3:58 pm
#158
Join Date: Oct 2011
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Here is an example in front of you of people "risking their own job" as you put it, at the same time as they say they are acting in the best interests of the airline. It's done with best intentions, but just isn't appreciated by the recipient.
Jan 22, 2012, 4:01 pm
#159
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But some of the issues the OP has raised do not take into account the reality of the situation. I've taken some time in trying to explain these but, sadly, they appear to be falling on deaf ears with some people.
The OP has every right to complain about aspects of his trip if he's unhappy but, equally, I (and others) have the right to explain the reality and reasons for things.
The OP has every right to complain about aspects of his trip if he's unhappy but, equally, I (and others) have the right to explain the reality and reasons for things.
Jan 22, 2012, 4:04 pm
#160
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, that although this may not be BA policy, it is often what happens in practice IME. LGW is very good in most respects but the timings for boarding on the screens are often very awry.
Jan 22, 2012, 4:06 pm
#161
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Jan 22, 2012, 4:06 pm
#162
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It is always helpful for people to have direct imput from staff members who, as you allude to, actually know what goes on. Nonetheless, the attitude displayed toward Tezzer ( not by you, incidentally) is unfortunately all too typical of this board. BA isn't unutterably ghastly but neither is it perfect. It is a great shame that the happy half-way house of yore which tolerated 'dissent' but was chokka full of decent information and somehow muddled through now plays second fiddle to this nonsense (which I recognise I am clearly contributing to).
Instead I've explained some policies and procedures which I hoped would help him understand why at least a couple of his points of dissatisfaction were handled as they were.
Yes, perhaps the OP has been asked a number of questions which make it appear as if he's being jumped on, but is it right for him to be calling us sycophants (and other unpleasant terms) for explaining things? No it's not.
Do two wrongs make a right - no they don't.
But why is one side allowed to rant and others not allowed to put an opposing view?
Jan 22, 2012, 4:08 pm
#163
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True! But in my experience it usually works the other way. Lounge says flight boarding; five minutes later at the gate arriving passengers are filing off the awaiting aircraft
Jan 22, 2012, 4:09 pm
#164
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To be fair, the OP did not say that he felt patronised. He said that he was patronised (the exact words, referring to the agent, were: "but don't let that stop you being patronising."). That suggests intentional behaviour on behalf of the agent ("being patronising"). This might not have been what the OP meant. It is, however, what he wrote.
Jan 22, 2012, 4:09 pm
#165
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Enough fighting for 10 threads, let alone one. I'm going to close this thread for the night and review it in the morning.
Moderators are rather busy with various important things (like real life, believe it or not - even we have that!
) and not exactly too amused to have to go around padlocking threads that develop into a bun fight, especially after our Open Letter thread.
A couple of reminders:
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4. Please make use of the Ignore function if you find someone's posts consistently irritating, rather than making snide remarks to/about them.
As mentioned time and time again, this request applies to everyone.
LTN Phobia
Moderator: BA Forum
Moderators are rather busy with various important things (like real life, believe it or not - even we have that!
) and not exactly too amused to have to go around padlocking threads that develop into a bun fight, especially after our Open Letter thread.A couple of reminders:
1. Even if you see a post (or even a poster) you do not like, it does not make it right to engage in personal attacks in any form.
2. Please be respectful towards other users and be considerate.
3. Please read the FlyerTalk terms of service. http://www.flyertalk.com/help/rules.php#faqtop
4. Please make use of the Ignore function if you find someone's posts consistently irritating, rather than making snide remarks to/about them.
As mentioned time and time again, this request applies to everyone.
LTN Phobia
Moderator: BA Forum