Yet to be announced Exec Club changes: your fears, conjecture and general grousing
#751
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
While I understand (and to be honest share) the frustration at getting the news 'distilled' little by little and general announcements being thrown in while the details corresponding to everyone's queried itineraries and situations have to wait, I think it might be hasty to assume that BA have decided everything and are just sitting on the news for the sake of it. In all likeliness, most of their plan was probably discussed over the Spring and summer at a time when expectations were that the economy was about to improve and air travel in particular (not least premium air travel) was going to pick up again. Since that time, however, economic (and sectorial) prospects have become significantly bleaker and I wonder if this might make them reconsider some possibly negative changes. This certainly is a time when customers (and particularly frequent flyers) should not be taken for granted and negative evolutions would clearly have potentially devastating consequences.
#753
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)
Posts: 15,133
#754
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
What "type of change" do you think they had in mind when making that promise (written in perfectly legal jibberish)?
Last edited by Paulchili; Sep 17, 2011 at 5:54 pm
#755
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
Last edited by Paulchili; Sep 17, 2011 at 5:56 pm
#756
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
What if your trip (cruise) is in Dec '12 - then you have no option to book now or even in Nov. You are SOL
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
#757
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
What if your trip (cruise) is in Dec '12 - then you have no option to book now or even in Nov. You are SOL
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
#758
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
And tinkering with the mileage requirements for particular destinations is definitely not what that's on about.
#759
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
I think that then you have even less of a case to resent the wait than for the rest of us! Even if BA had announced every change in every minute detail on 1 September, there is still nothing you could have done about your cruise so there really seems to be no 'strategy' to think of, and no case for doing anything else but keep your fingers crossed.
After all, how can you prepare for something you do not know the details of; why should you have to hedge your bets? Why not announce the changes and then give reasonable amount of time to let people make their choices, based on facts and not on fears.
#760
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
As far as I am concerned, any changes to the FF program that directly effect me are changes; unless they specifically indicated what changes they meant when they said "changes".
Last edited by Paulchili; Sep 18, 2011 at 6:01 pm
#762
Join Date: Feb 2008
Programs: BA
Posts: 129
What if your trip (cruise) is in Dec '12 - then you have no option to book now or even in Nov. You are SOL
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
Yes - announcing the changes in their entirety in November and then giving everyone 3-6 months to make the necessary adjustments would have been preferable for me (and I assume for many others). Not to mention, much less anxiety producing.
#763
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
#764
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
How exactly do you happen to know what specific changes they had in mind in their T&Cs? Did they consult you?
As far as I am concerned, any changes to the FF program that directly effect me are changes; unless they specifically indicated what changes they meant when they said "changes".
As far as I am concerned, any changes to the FF program that directly effect me are changes; unless they specifically indicated what changes they meant when they said "changes".
In particular, it helps to read the bits of the T&C that talk about "six months", which does not include all types of changes to BAEC:
22. Termination of the Executive Club mileage programme
22.2. British Airways will give at least 6 months notice of such termination of the Mileage Programme or a Member's right to earn or redeem Miles issued by British Airways.
23. Termination of the Executive Club
British Airways may terminate the Executive Club at any time but will use its reasonable endeavours to give at least six months notice to Members. At the end of the period of notice, each Member acknowledges that their right to use the Services (including the earning and redemption of Mileage) will cease.
25. Variation of mileage currency
British Airways may, from time to time, change the mileage currency used by the Executive Club either in whole or in relation to any country or region. British Airways will use its reasonable endeavours to give at least six months notice to Members of any such changes.
22.2. British Airways will give at least 6 months notice of such termination of the Mileage Programme or a Member's right to earn or redeem Miles issued by British Airways.
23. Termination of the Executive Club
British Airways may terminate the Executive Club at any time but will use its reasonable endeavours to give at least six months notice to Members. At the end of the period of notice, each Member acknowledges that their right to use the Services (including the earning and redemption of Mileage) will cease.
25. Variation of mileage currency
British Airways may, from time to time, change the mileage currency used by the Executive Club either in whole or in relation to any country or region. British Airways will use its reasonable endeavours to give at least six months notice to Members of any such changes.
#765
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
However, I still feel that BA's announcement in September was ill-conceived and poorly executed, creating unnecessary anxiety.
The changes to the program, whatever they may be, should have been announced in their entirety – on Sept. 1st, if the full terms were known or on Nov 16th if the full terms were not known in September (I doubt this, but I will give BA the benefit of the doubt).
Then a grace period would be given (preferably up to 6 months) before the changes would take effect. This would allow members to make rational decisions about what to do with their miles.
However, in that case this thread, full of speculations, fears, grousing and uncertainty, would not exist as there would be no need for it. Instead there would be a thread discussing the changes to the program which would be filled with facts rather than conjecture and speculation.
That’s JMO.
Cheers.
Last edited by Paulchili; Sep 19, 2011 at 12:47 pm