Partner booking on ba.com not working
#1
Original Poster
Join Date: Oct 2008
Programs: AA/HH/SPG Gold
Posts: 308
Partner booking on ba.com not working
Hi All,
I am trying to book a partner award (AA flight). It takes all the way through including the credit card input but at the very last moment I get the "sorry no-can-do" message. I tried a few credit cards so it should not be a problem. Has anybody had that issue ? I will try doing this over the phone tomorrow, but I do not really want to pay the extra fee.
Thanks.
I am trying to book a partner award (AA flight). It takes all the way through including the credit card input but at the very last moment I get the "sorry no-can-do" message. I tried a few credit cards so it should not be a problem. Has anybody had that issue ? I will try doing this over the phone tomorrow, but I do not really want to pay the extra fee.
Thanks.
#2
Join Date: Dec 2004
Location: MDW, ORD
Posts: 332
Indeed, I was unable to book AA award flights yesterday via ba.com. I called the "web support" number, explained what was happening when I tried to book, and the very helpful agent was able to book the flights and waived the phone fee without me even asking. I suspect you'd get similar results by calling the reservations number.