Arrivals lounge in Manchester ?
Dec 16, 2009, 5:10 am
#1
Original Poster
Join Date: Apr 2005
Location: LHR
Programs: BA Gold, TG Gold, HHonors Diamond, SPG Plat
Posts: 8,665
Arrivals lounge in Manchester ?
Just did a survey on BA flight I took at the weekend from LGW to MAN.
I was amazed to get the question - Did you use the Arrivals lounges at Manchester? Since when was there an Arrivals lounges in Manchester even when there was a MAN-JFK flight!
The IT people BA should really take a little more care in terms of how they (or their suppliers) program the logic of the survey. Arrivals lounge queries should only apply to LHR arrivals (think the JNB Arrivals lounge is currently closed and that is the only other lounge I can think of).
I was amazed to get the question - Did you use the Arrivals lounges at Manchester? Since when was there an Arrivals lounges in Manchester even when there was a MAN-JFK flight!
The IT people BA should really take a little more care in terms of how they (or their suppliers) program the logic of the survey. Arrivals lounge queries should only apply to LHR arrivals (think the JNB Arrivals lounge is currently closed and that is the only other lounge I can think of).
Dec 16, 2009, 5:15 am
#2
Join Date: Jul 2006
Location: Quite close to NQY
Programs: BAEC Silver,clubcard,clubcard plus, BA Amex................ And Mucci x3 ;)
Posts: 9,488
Just did a survey on BA flight I took at the weekend from LGW to MAN.
I was amazed to get the question - Did you use the Arrivals lounges at Manchester? Since when was there an Arrivals lounges in Manchester even when there was a MAN-JFK flight!
The IT people BA should really take a little more care in terms of how they (or their suppliers) program the logic of the survey. Arrivals lounge queries should only apply to LHR arrivals (think the JNB Arrivals lounge is currently closed and that is the only other lounge I can think of).
I was amazed to get the question - Did you use the Arrivals lounges at Manchester? Since when was there an Arrivals lounges in Manchester even when there was a MAN-JFK flight!
The IT people BA should really take a little more care in terms of how they (or their suppliers) program the logic of the survey. Arrivals lounge queries should only apply to LHR arrivals (think the JNB Arrivals lounge is currently closed and that is the only other lounge I can think of).
How about LGW ?
Dec 16, 2009, 5:51 am
#4
Join Date: Jul 2008
Location: UK
Posts: 862
OK it's not technically in the airport, but it's attached and a similar distance compared from gate to arrival lounge at T5.
Jul 28, 2018, 1:56 am
#7
Join Date: Oct 2014
Location: UK
Programs: BAEC
Posts: 1,848
Perhaps if we can demonstrate demand and revenue potential they might start one? That would be awesome.
MAN is my home base.
At the moment, most of my colleagues arriving go to a nearby airport hotel and hope for early check in so they can have a shower and dump bags before coming on site. If they could have a quick refresh at the airport it would be better for our clients and give us more time on site with them.
On a Monday I would estimate hundreds of folks are in the same situation.
That's not the same as the numbers at LHR but it's still pretty significant.
If anyone at MAN is interested in investigating this further, please PM me and I'll try to connect them to the relevant people at my company in the NW.
Let's make this happen
MAN is my home base.
At the moment, most of my colleagues arriving go to a nearby airport hotel and hope for early check in so they can have a shower and dump bags before coming on site. If they could have a quick refresh at the airport it would be better for our clients and give us more time on site with them.
On a Monday I would estimate hundreds of folks are in the same situation.
That's not the same as the numbers at LHR but it's still pretty significant.
If anyone at MAN is interested in investigating this further, please PM me and I'll try to connect them to the relevant people at my company in the NW.
Let's make this happen
Jul 28, 2018, 2:31 am
#8
Join Date: May 2013
Posts: 6,349
Perhaps if we can demonstrate demand and revenue potential they might start one? That would be awesome.
MAN is my home base.
At the moment, most of my colleagues arriving go to a nearby airport hotel and hope for early check in so they can have a shower and dump bags before coming on site. If they could have a quick refresh at the airport it would be better for our clients and give us more time on site with them.
On a Monday I would estimate hundreds of folks are in the same situation.
That's not the same as the numbers at LHR but it's still pretty significant.
If anyone at MAN is interested in investigating this further, please PM me and I'll try to connect them to the relevant people at my company in the NW.
Let's make this happen
MAN is my home base.
At the moment, most of my colleagues arriving go to a nearby airport hotel and hope for early check in so they can have a shower and dump bags before coming on site. If they could have a quick refresh at the airport it would be better for our clients and give us more time on site with them.
On a Monday I would estimate hundreds of folks are in the same situation.
That's not the same as the numbers at LHR but it's still pretty significant.
If anyone at MAN is interested in investigating this further, please PM me and I'll try to connect them to the relevant people at my company in the NW.
Let's make this happen
If it would be good for your staff and clients then why not ask your company to negotiate its own agreement with a local hotel.
This is completely different to LHR where large numbers of travellers turn up having spent hours sleeping on a long haul flight.
Jul 28, 2018, 2:50 am
#10
Join Date: Oct 2014
Location: UK
Programs: BAEC
Posts: 1,848
My last reply got eaten by the DDOS monster.
We have LHR > LGW > MAN so I agree that if LGW isn't working MAN likely won't either.
I do think that there are opportunities though. E,g. shower rooms like HND arrivals, not really a lounge just a facility.
As always it's a cost-benefit equation, but as we have seen with recent BA route introductions this can be skewed by deals with local government and companies.
We have LHR > LGW > MAN so I agree that if LGW isn't working MAN likely won't either.
I do think that there are opportunities though. E,g. shower rooms like HND arrivals, not really a lounge just a facility.
As always it's a cost-benefit equation, but as we have seen with recent BA route introductions this can be skewed by deals with local government and companies.
Jul 28, 2018, 2:59 am
#11
Join Date: Mar 2009
Location: London
Programs: BA CCR/GGL, Hilton Diamond
Posts: 3,483
I think that the chances of negotiating a day-room rate with a local hotel (the Hilton?) for the use of a room for a couple of hours is far higher than the chance of an arrivals lounge opening at Manchester – I simply can’t see the economics stacking up for a lounge.
Jul 28, 2018, 3:58 am
#15
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613