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Old Oct 24, 2023 | 4:44 am
  #1  
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API Information

I have entered my API information into my booking 4 times now. Each time I enter it and leave my booking it seems to wipe it out and I have to do it again,

Is this a common error?
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Old Oct 24, 2023 | 4:49 am
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Yes, have a look through some of the other threads on this. From those other threads (there was one yesterday,for example) it may be going in correct anyway. If you are more than 3 days away from travel, use MMB on Royal Air Maroc or Royal Jordanian or Qantas or MAS to enter the information into Amadeus.
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Old Oct 24, 2023 | 4:57 am
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Originally Posted by corporate-wage-slave
Yes, have a look through some of the other threads on this. From those other threads (there was one yesterday,for example) it may be going in correct anyway. If you are more than 3 days away from travel, use MMB on Royal Air Maroc or Royal Jordanian or Qantas or MAS to enter the information into Amadeus.
Thanks for the tip, will give that a go
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Old Oct 24, 2023 | 6:07 am
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Originally Posted by Flyer500X
I have entered my API information into my booking 4 times now. Each time I enter it and leave my booking it seems to wipe it out and I have to do it again,

Is this a common error?
Ditto. Even got BA customer services to do it and he said I wouldnt have to input again. Minutes later wiped !!!
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Old Oct 24, 2023 | 7:55 am
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Originally Posted by scottie920
Ditto. Even got BA customer services to do it and he said I wouldn’t have to input again. Minutes later wiped !!!
It's likely a database query problem. Either the logic of the query is wrong, it might be that the indexes (basically lookup tables, to keep it simple) are broken, or it might be that the query times out. This causes the data not to be returned, even though it is correct in the database. Problems like this are due to poor IT.
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Old Oct 24, 2023 | 7:58 am
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At physical checkin at LHR today the agents had problems (re)entering my information. You're not alone!
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Last edited by CKBA; Oct 24, 2023 at 8:49 am
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Old Oct 24, 2023 | 8:38 am
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BA IT seems worse than usual today.. took me a number of attempts to check in for tomorrows flight.... which meant i missed out on seq001...
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