Reward flight canx by BA
Sep 24, 2021 | 12:45 am
#1
Original Poster
Join Date: Mar 2013
Location: Newcastle UK
Posts: 1,124
Reward flight canx by BA
Hi. If BA cancels a flight on which I have a reward booking, is the advising and re booking process the same as for commercial bookings? This is linked to Gatwick operations being scrapped. Obviously my current flights have already disappeared from availability, leaving only LHR and LCY departures, so wondering what my options are. Will I be advised as normal as per commercial bookings? Would there need to be reward availability or would I be booked into the same cabin (CE) even if not? Thanks.
Sep 24, 2021 | 1:02 am
#2
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 14,378
Cash or Reward, if a simple booking, when cancelled will give you the option to rebook another flight / day yourself on Manage my Booking, and it’ll open all flights with available seats not just reward space
Last edited by mikeyfly; Sep 24, 2021 at 1:08 am
Sep 24, 2021 | 2:10 am
#3
Original Poster
Join Date: Mar 2013
Location: Newcastle UK
Posts: 1,124
Thanks. That's the answer I was hoping for. What's happened with situations the same as this recently is that I called by when I knew it was about to happen, but until you receive the official cancellation notification they won't reboook, despite on this occasion knowing that it's a bit of a no brainer. Just rules of course. So to confirm, you can rebook of any flight where there is any fare class available in the same cabin. e. g. Booked I or R etc, can rebook into up to J, or is it C these days.
Sep 24, 2021 | 2:21 am
#4
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,544
You may have to call to rebook, I had an avios flight cancelled and the online change your flight options only showed flights with reward availability. A call to BA got me re-booked to my preferred new date in the same class.
Sep 24, 2021 | 2:48 pm
#5
Join Date: Oct 2016
Posts: 269
Hi. If BA cancels a flight on which I have a reward booking, is the advising and re booking process the same as for commercial bookings? This is linked to Gatwick operations being scrapped. Obviously my current flights have already disappeared from availability, leaving only LHR and LCY departures, so wondering what my options are. Will I be advised as normal as per commercial bookings? Would there need to be reward availability or would I be booked into the same cabin (CE) even if not? Thanks.