Redemption Help: Booking on SQ in Y - ANA shows seat, ICC says no
May 23, 2009, 4:08 am
#1
Original Poster
Join Date: Sep 2005
Location: London
Posts: 670
Booking on SQ in Y - ANA shows seat, ICC says no
Hi All,
Can anyone offer some advice on this. I am trying to book a one way from LHR to SYD on SQ in Y, ANA shows seats are available, but when I call the ICC they say 'yes, seats are available' but when they come to book it they say, no, we cant get the seats.
Do I just need to keep on trying, or is there actually some blocking of economy seats on the 380 going on?
Might have to use TG, but they dont have any seatback TV's and this is a long flight!
Thanks! ^
Can anyone offer some advice on this. I am trying to book a one way from LHR to SYD on SQ in Y, ANA shows seats are available, but when I call the ICC they say 'yes, seats are available' but when they come to book it they say, no, we cant get the seats.
Do I just need to keep on trying, or is there actually some blocking of economy seats on the 380 going on?
Might have to use TG, but they dont have any seatback TV's and this is a long flight!
Thanks! ^
May 23, 2009, 4:11 am
#2
Join Date: Dec 2003
Location: Surrey, UK
Programs: BA Gold....er now Silver...er now Bronze....er now Blue
Posts: 3,507
this does happen from time to time - sometimes the fault of the ICC, but also it does happen that they can't book the seat.
Best bet is to call back and speak to another agent. If that doesn't do the trick wait a few hours and try again.
Best bet is to call back and speak to another agent. If that doesn't do the trick wait a few hours and try again.
May 23, 2009, 7:46 am
#3
Join Date: Feb 2005
Location: London, U.K.
Programs: bmi British Midland International Diamond Club
Posts: 3,370
ICC says Yes!
Just made a simple mixed class one-way M&C redemption myself this afternoon with complete ease. I booked LHR-SIN on SQ in Economy on the A380 for travel next month. Then SIN-MEL in First Class for travel in August in First Class on one of the few remaining 744s in service. Taxes were correct and loaded in only a few minutes. Excellent service from the ICC.
Miles & Cash: 25,000 miles & £170.
Total taxes: £205.60
bmi CC Fee: £4.00
Total: £379.60
EDITED to add:
The above comprises of:
- £40 UK Air Passenger Duty (GB)
- £21.20 LHR Passenger Service Charge (UB)
- £12.50 Singapore Passenger Facility Charge (SG)
- £6.50 Australia Passenger Service Charge (WY)
- £118.00 Fuel Surcharge (YQ)
- £6.60 Additional Fuel Surcharge (First Class) YQ
- £0.80 Insurance Surcharge (YR)
Total: £205.60
Miles & Cash: 25,000 miles & £170.
Total taxes: £205.60
bmi CC Fee: £4.00
Total: £379.60
EDITED to add:
PHP Code:
FARE CALCULATION : LON SQ SIN SQ MEL170GBP170END XT
0.8YR40GB21.2UB12.5SG6.5WY4DU
AIR FARE : GBP 170.00
TAX : GBP GB 118.00YQ GB 6.60YQ GB 45.4XT
TOTAL : GBP 379.60
- £40 UK Air Passenger Duty (GB)
- £21.20 LHR Passenger Service Charge (UB)
- £12.50 Singapore Passenger Facility Charge (SG)
- £6.50 Australia Passenger Service Charge (WY)
- £118.00 Fuel Surcharge (YQ)
- £6.60 Additional Fuel Surcharge (First Class) YQ
- £0.80 Insurance Surcharge (YR)
Total: £205.60
Last edited by Strawb; May 25, 2009 at 8:51 am
May 23, 2009, 8:23 pm
#4
Join Date: Mar 2008
Location: NCL and LBA
Programs: BD*G, BAGold, Hyatt Diamond, SPG Plat
Posts: 3,269
Just made a simple mixed class one-way M&C redemption myself this afternoon with complete ease. I booked LHR-SIN on SQ in Economy on the A380 for travel next month. Then SIN-MEL in First Class for travel in August in First Class on one of the few remaining 744s in service. Taxes were correct and loaded in only a few minutes. Excellent service from the ICC.
Miles & Cash: 25,000 miles & £170.
Total taxes: £205.60
bmi CC Fee: £4.00
Total: £379.60
This will probably be my last ever flight on SQ's 744 in First Class so they'd better not change the equipment before I travel!!! Bargain redemption considering the new cost of a one-way M&C redemption SIN-MEL in F costs 31,250 miles and £212.50 cash.
Miles & Cash: 25,000 miles & £170.
Total taxes: £205.60
bmi CC Fee: £4.00
Total: £379.60
This will probably be my last ever flight on SQ's 744 in First Class so they'd better not change the equipment before I travel!!! Bargain redemption considering the new cost of a one-way M&C redemption SIN-MEL in F costs 31,250 miles and £212.50 cash.