DC*G Phone Number
Jan 11, 2009, 3:16 pm
#1
Original Poster
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
DC*G Phone Number
Hi, everyone.
I'm a newly minted Gold Card holder and need to ring the DC service center tomorrow morning (they're not open now, are they?) Could someone be so kind as to PM me the phone number?
Cheers,
Steven
I'm a newly minted Gold Card holder and need to ring the DC service center tomorrow morning (they're not open now, are they?) Could someone be so kind as to PM me the phone number?
Cheers,
Steven
Jan 11, 2009, 4:25 pm
#4
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
Jan 11, 2009, 5:04 pm
#6
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
I usually call the international line 01332 XXXXXX as it doesn't cost anything from my mobile as opposed to the 0845 number. Find there is no difference in service. I get the impression when you call any of the lines you go through to the same bunch of people who probably have blue, silver and gold lights that light up according to what number you ring and they read from the apropriate script. Certainly I have spoken to the same people if I have called the international line as I have calling the gold line and you get the same odds of getting a good helpful agent or an unhelpful one that tells you computer sasy no to every request.
Jan 11, 2009, 5:07 pm
#7
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,182
Since I didn't have the G number in the very beginning I made a very pricey 845 call via skype for my first redemption. At the end the agent advised me of the intl 132 number I should call. So if you ask them they will tell you 
Jan 12, 2009, 2:46 am
#8
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
I usually call the Irish number and get through without undue delay.
The agent takes my membership number and then makes a fuss of giving me the UK gold number to call in future, as though it was some holy reverance. They seem kinda deflated when I ask them for the Irish Gold number.
The agent takes my membership number and then makes a fuss of giving me the UK gold number to call in future, as though it was some holy reverance. They seem kinda deflated when I ask them for the Irish Gold number.
Jan 12, 2009, 10:00 am
#9
Original Poster
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,847
Does someone want to give me the Irish number? I've been on hold with the 845 UK number for 34.35 as I type this, and am starting to feel guilty about running up a phone bill when it's not even for my own travel!
Jan 12, 2009, 3:16 pm
#12
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
Yes, wouldn't it be wonderful if one one the Mods would post a useful reference with all this useful information, including Irish numbers and even US 1800 numbers. Wow, if there were such a thing you could call it on Skype free of charge. It would be even better if it were, say, stickied, and the labled "Contacts". Shame it will never happen. Oh, no, wait...
Jan 12, 2009, 3:26 pm
#13
Join Date: Mar 2004
Location: NYC, BLR, LHR, SIN and a few others
Programs: UA 1K 1.01 MM
Posts: 1,245
Yes, wouldn't it be wonderful if one one the Mods would post a useful reference with all this useful information, including Irish numbers and even US 1800 numbers. Wow, if there were such a thing you could call it on Skype free of charge. It would be even better if it were, say, stickied, and the labled "Contacts". Shame it will never happen. Oh, no, wait...
tht
Jan 13, 2009, 3:20 am
#14
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
or if you're on the UK or Irish contacts page, maybe click the link in the side bar for International sales offices......
Jan 13, 2009, 5:59 am
#15
Join Date: Mar 2005
Location: EDI
Posts: 699
It's a shame that it's only here that such discretion is observed. I called the ICC today on the general number 01332 648181 for a redemption booking as I didn't have my booklet to hand. Without me prompting the agent asked me what status I had... I told him gold and he promptly told me to dial 01332 648*** didn't ask for my card number or anything, just told me the number!